Shopify Customer Accounts users can now access our Loyalty Account Extension. Customers can view points, tier status, join the program, or redeem rewards directly from their account page—motivating sign-ups and driving purchases with key info.

Support for Shopify's latest POS extension lets store clerks quickly view customer loyalty status and rewards, ensuring a seamless and personalized brand experience at every checkout.

Showcase the opportunity to earn points directly on PDPs. Incentivize for spending, and memebrship, at each stage of the customer journey and shopping funnel.

Support a frictionless redemption experience, easily edit the look of your redemption experiences, and increase visibility of redemptoin opportunitiy at checkout. See a 108% improvement in Loyalty Participation Rate.

Increase program visibility and enrollment rates by allowing customers to sign up for loyalty program from any page onsite via sticky bar. Increase redemption rate by 50%!

Gain confidence in your strategy with clear insights into customer purchase behavior, high-value segments, and future actions. Integrated with your tech stack, RFM empowers targeted marketing and boosts retention

Minimize the time and effort needed to respond to reviews, enhancing efficiency and streamlining customer engagement.

Expand your review collection strategy by generating custom review request links and sharing them across any channel, giving you greater flexibility in gathering valuable customer feedback.

Seamlessly syndicate your hard-earned reviews to TikTok Shop to boost shopper engagement and drive more conversions.

Showcase a concise summary of key topics from your reviews, enabling shoppers to make quicker, more confident purchase decisions.

Evaluate the impact of your reviews on conversions and get tailored recommendations for improvement, using unique metrics such as review quality, authenticity, and recency.

Connect your Amped.io list growth tools and send subscribers and other collected data to Yotpo for personalization and targeting.

Easily send email addresses from Yotpo directly into Alfred for list cleaning and validation, then back into your Yotpo account- removing invalid, inactive, or toxic email addresses that are harming your deliverability.

Send direct messages to your engaged Instagram followers to convert them to SMS & Email subscribers and capture data to enrich their customer profiles.

Yotpo's system will automatically check if you have a DMARC record and verify in-app, ensuring you are set up for the best possible deliverability.

Easily share email designs with collaborators outside the app via URL, making it easier to review and approve edits with collaborators as you design.

Preview your mobile emails while still editing, getting a better view of mobile responsiveness to build more mobile-friendly designs.

Build segments based on the email domain of a subscriber- by exact or partial domain name.

Collect zero party data for future segmentation while maximizing subscribers

Communicate with customers about their subscriptions by sending automated messages when a customer signs up for a new subscription, has an upcoming purchase, has a subscription expired, out of stock, and more.

Trigger and send What’s App conversations based on Yotpo lists, segments, and flows.

Connect your Yotpo SMS & Email account to Facebook Ads to sync lists & segments from Yotpo into Ad Audiences; and gather subscribers through Facebook Ads.

Connect your Yotpo SMS & Email account to Google Ads to sync lists & segments from Yotpo into Ad Audiences- making your Yotpo audience the target audience of your ad campaigns.

Capture new SMS subscribers directly through Rebuy Smart Cart and optimize the post-purchase experience by adding ReBuy product recommendations in SMS flows for upsells and cross-sells.

Analyze your aggregate campaign performance across Email and/or SMS with trends over time for key metrics.

Build a location-based segment more flexibly by drawing a circle around your targeted geo-location.

Set fallback values to appear when a merge tag lacks data for a particular subscriber. For example, "Hey Friend" vs. "Hey Jane" when first name is unavailable.

Customize the page customers see when unsubscribing from your marketing emails to ensure a seamless brand experience- even in the unsubscribe process.

Build your emails in full with HTML- whether templates, campaigns, flows.

Segment your audience based on inbox provider (e.g., Gmail, Outlook, Yahoo) to hone in on specific subscribers for deliverability or marketing goals.

With Multi-Message Campaigns, you can streamline the campaign process within a single set-up, allowing you to plan each touchpoint in your campaign strategy and clearly visualize your customers’ journeys.

Seamlessly build highly effective campaigns based on AI insights for the best segments to target, the best times to send, copy assistance, and even what discounts are best to use, all for your specific campaign goals.

Leveraging Elevar’s identity resolution capabilities, identify more new and recurring customers who visit your site and seamlessly trigger Yotpo Email and SMS flows to reengage your audience with the most relevant content for them.

Re-engage your SMS & Email subscribers outside their inboxes and phones with direct mail. Easily connect lists and segments, or trigger direct mail as part of an automated flow to engage shoppers with personalized experiences straight to their mailboxes.

Convert over 10% of your followers into SMS & email subscribers while gathering zero-party data for segmentation- with automated direct messages through Instagram and Facebook Messenger.

Automatically sync SMS & email events- like new subscribers, engagement with texts and emails, and more- to keep customer profiles on Segment accurate and current.

Whether you’re syncing subscribers, sharing customer data for personalization, or passing events to trigger flows- connecting Zapier ensures seamlessly flowing data between your tech stack and Yotpo.

Use data from quizzes to send automated messages and personalize your texts & emails- and add Octane AI’s product recommendations into follow-up messages.

Turn Typeform responses into rich customer data to personalize your SMS & email engagement- and automate flows based on forms being completed.

At scale, get an understanding of how your repeat customers purchase with your store including metrics such as AOV and total spend as well as median time between orders and customer retention between each order.

New detection mechanisms using email address and coupon code will prevent abuse and offer additional protection to your brand and offer more robust referral tracking - while also avoiding turning away legitimate new customers and winbacks.

Expand your referral program reach by selecting a time range to consider new or reactivated customers.

Yotpo Loyalty now integrates seamlessly with Shopify’s New Customer Accounts, ensuring a smooth transition for Loyalty Members. This compatibility enhances the customer experience while maintaining the consistency and value of your loyalty program.

Make important business decisions based on metrics that directly impact your revenue, elevate your reporting by clearly identifying revenue being driven by your loyalty program, and simplify your workflow by easily comparing different windows of time.

Enable shoppers to read reviews in their preferred language, creating a seamless and engaging experience for every customer.

Showcase your most influential reviews first and boost shopper engagement with the “Most Relevant” sorting option.

Analyze your email campaigns with a click heatmap to see exactly which elements received the most engagement for better optimization in the future.

Personalize the email content that displays for each subscriber, setting conditions to show elements of the email to only certain audiences.

With Yotpo and Black Crow AI’s exclusive partnership, annual SMS & Email brands now get free access to Black Crow’s Email & SMS Growth Pack: unlocking the industry’s best identity resolution technology to boost customer engagement and revenue.

See how your deliverability compares to benchmarks- with intuitive views to deep dive into everything from performance by inbox provider, to detailed bounce reasons.

Elevate your texts, creating a more engaging experience with your logo, colors, brand slogan and include rich media (videos, GIFs, etc.) directly in your messages

Boost subscriber growth with a library of 50+ new templates backed by experts, and optimized for your industry

Expedites the path to opt-in by enabling subscribers to leverage autofill to input both their phone number and the opt-in passcode, without them ever needing to leave the form.

Directly in the dashboard, see how key retention metrics compare to brands of similar size and industry, providing strategic guidance on where opportunities may lie

Visualize and track your key retention KPIs, monitor them over time, benchmark against competitors, and quickly identify opportunities for improvement.