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PRODUCT RELEASES

Deep dive into new product features & updates built to take your retention strategy to the next level.

Seamless Login

Send a unique link via SMS enabling customers to bypass the manual Shopify account login.

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Shareable Review Request Link

Diversify your review request channels with custom links and share them with any customer, on any channel.

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The Customer Timeline

Introducing the Customer Timeline, a powerful tool for brands to gain insight into their customers’ behavior.

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Incentivized Reviews Badge

The Incentivized Badge allows merchants to indicate when reviews were incentivized.

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Shop App Syndication

Yotpo and Shopify have joined forces to seamlessly syndicate reviews between Yotpo and Shopify’s Shop app.

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AI Review Summary

The Yotpo AI engine distills customer reviews into insightful snippets on the product page.

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Subscriptions Data & Segmentation

With Subscriptions Data & Segmentation, understand and act on how your customers engage with subscriptions.

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Tailor Segments

Meet Tailor Segments — here to help you create precise, powerful customer segments in seconds.

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TikTok Shop Reviews Syndication

Through our strategic partnership with TikTok Shop, syndicate your hard-earned reviews directly to the app.

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Data Extensibility

With Data Extensibility, you can create powerful segments with zero-party data.

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Advanced Review Flows

With Yotpo’s Advanced Review Flows, tailor a customer’s review experiences based on various criteria.

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Multi-Message Campaigns

With Multi-Message Campaigns, achieve your SMS and email campaign goals within a single setup.

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Loyalty Checkout Extension

Offer frictionless redemption experiences where it matters most — at checkout.

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Email x Canva Integration

Access Canva templates & designs to bring your email designs to new heights.

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Click to Redeem

Customers can now redeem their loyalty points via SMS and email.

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Reply to Manage

Reach product subscribers wherever they are and update them on their orders via SMS.

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New Reviews Widget

Maximize the potential of each and every review.

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Platform Brand Kit

Make on-brand experiences even easier by managing your creative assets, fonts, and colorways all in one place.

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The Retention Dashboard

With Yotpo and Shopify data, understand your retention performance at a glance and easily improve it.

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Previous Events

Want to see what you missed at previous Retain Forward events? Get access to our all our event recaps here.