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eBooks & Guides 98 Resources

How to Ask Customers for Reviews
eBooks & Guides How to Ask Customers for Reviews: Best Practices & Templates

Use these best practices when asking for reviews and take advantage of our new review request email updates.

Getting Started
eBooks & Guides 18 Top Strategies for eCommerce Conversion Rate Optimization

Here are 11 ways to optimize your website to boost eCommerce conversion rates.

Email Marketing
Black Friday Marketing Strategy
eBooks & Guides 8 Ways to Have Your Best Black Friday Ever

Learn winning Black Friday marketing strategies and get hot takes from top eCommerce experts.

SMS Marketing
eBooks & Guides The Retention Marketing Manual for eCommerce Brands

All your questions (yes, all of them) about customer retention are answered in this comprehensive guide.

eBooks & Guides The State of UK Customer Loyalty & Retention 2023

Inflation, price hikes, a cost of living crisis: Where does this leave customer loyalty & retention among Brits?

eBooks & Guides The State of Australian Customer Loyalty & Retention 2023

We asked. Aussie shoppers answered. Here's what keeps them coming back to your brand, again and again.

eBooks & Guides The State of Customer Loyalty & Retention 2023

Global consumers have weighed in, revealing their expectations for brands in exchange for their repeat business.

eBooks & Guides 2023 UK Reviews Consumer Survey

See the results of our UK shopper survey to understand the influence of UGC and VUGC on the buyer’s journey.

Retain Customers
eBooks & Guides The Marketer's Guide to Mobile Commerce

mCommerce is the new eCommerce. This is what you need to know to build your winning mobile commerce strategy.

SMS Marketing
eBooks & Guides A Complete Guide to Switching Reviews Providers

Here’s everything your growing brand needs to know about switching Reviews solutions.

Reduce Returns
eBooks & Guides Retention Marketing Insights From AWIEs

Amazing women from across the industry weigh in on all aspects of customer retention.

Retain Customers
eBooks & Guides 2023 eCommerce Retention Trends Report

The only predictions guide that gives you actionable advice to get ahead of the trends — and the competition.

Retain Customers