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Goals
Increase CLTV
Reduce churn
Products
SMS
Email
About
The Shopper Journey enables you to get a full picture of all your automated customer touch points across each stage of the journey - acquisition, purchase, retention, and advocacy. With visibility into your communications across their journey, you can more easily identify opportunities to optimize and make your engagements more effective. Hear more from Kim Winter, Yotpo's VP of Product Marketing.
Why it’s different
Main Takeaways
Explore your automated flows in a customer journey view to see how you engage across each stage
Discover opportunities and best practice recommendations that may be missing from your current strategy
Easily analyze results and compare flows to learn where there is room to optimize
With Shopper Journey in Flows, you can now plan your engagement strategy more effectively by visualizing how you engage today across the stages of your customer’s journey. This pulse check helps you to identify which flows are driving the most impact, and which are potentially missing in your strategy today, which ultimately drives improved communication across the shopper journey.
Explore more new releases
Yotpo x Google Ads Integration
Connect Yotpo Email & SMS with Google Ads to sync lists or segments to Facebook for targeted future ads.
Yotpo x ReturnGo Integration
Automate texts and emails for Shipping & Return events, incorporating data to keep customers informed.
Loyalty Program Summary
The Loyalty Program Summary offers a centralized hub for managing loyalty strategies and settings.
New Email Editor
With our new Email Editor, you can craft stunning, on-brand emails using a simple drag-and-drop interface.
Tailor Campaigns
Tailor Campaigns is an all-in-one AI campaign creation tool that seamlessly builds highly effective campaigns.
