About
Yotpo Review’s AI-Assisted Comments leverages AI to help create more efficient workflows, reducing the time to manually comment on reviews.
Why it’s important
With the introduction of this highly demanded feature, we aim to enhance connections between brands and customers on a broader scale, making interactions smoother and more meaningful. By integrating AI into key communication areas, such as comments on reviews, you now can personalize interactions effortlessly, even amidst large amounts of user-generated content, fostering deeper engagement and loyalty.
AI-assisted comments also significantly reduce the time and effort required to respond to reviews, helping brands like yours to streamline responsiveness and efficiency in customer engagement.
How to get started
To get started with this feature, you first need to be a subscriber of one of our following plans—Reviews Prime, Premium, or Enterprise. To generate a comment:
- From the Yotpo Reviews Moderation section, go to Reviews > Moderation.
- Browse for the review you want to comment on. You can use the filters to narrow down your search.
- Under the relevant review, click Comment, then generate a comment
For more details on making a review link, check out this article.
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