Loyalty & Referrals

Build customized rewards & referrals programs to engage existing customers and reach new ones.

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Loyalty

Reward your most loyal customers with membership benefits and perks

Build a customized loyalty program designed to maximize engagement and increase lifetime value

Out-of-the-Box Campaigns

Choose from a variety of out-of-the-box campaigns to reward customers for valuable actions – purchases, reviews, social follows, and more.

Diverse Reward Offerings

Motivate customers with various rewards and benefits such as coupons, discounts, free shipping, and more to incentivize repeat purchases.

Tier-Based Programs

Deploy a tiered program based on points, spend, purchases, or referrals.

Advanced Segmentation

Target customer segments based on program-related data, including point balance, number of referrals completed, last purchase date, VIP tier, and more.

Campaign Scheduling

Run time-sensitive campaigns to keep your loyalty program top of mind, and optimize your program more efficiently by scheduling campaigns in advance.

Out-of-the-Box Campaigns
Diverse Reward Offerings
 
Advanced Segmentation
Campaign Scheduling
Out-of-the-Box Campaigns

Out-of-the-Box Campaigns

Choose from a variety of out-of-the-box campaigns to reward customers for valuable actions – purchases, reviews, social follows, and more.

Diverse Reward Offerings

Diverse Reward Offerings

Motivate customers with various rewards and benefits such as coupons, discounts, free shipping, and more to incentivize repeat purchases.

Tier-Based Programs

Tier-Based Programs

Deploy a tiered program based on points, spend, purchases, or referrals.

Advanced Segmentation

Advanced Segmentation

Target customer segments based on program-related data, including point balance, number of referrals completed, last purchase date, VIP tier, and more.

Campaign Scheduling

Campaign Scheduling

Run time-sensitive campaigns to keep your loyalty program top of mind, and optimize your program more efficiently by scheduling campaigns in advance.

REFERRALS

Maximize customer acquisition efforts

Identify and engage brand advocates with a referral marketing program that turns customer advocacy into your most cost-efficient revenue driver

Integrated Experience

Seamlessly incorporate your referral program throughout the customer journey, including post-purchase, customer accounts, and email marketing.

Incentives for Repeat Referrals

Let your advocates accrue value to earn better rewards with each additional referral, or create VIP tiers based on the number of successful referrals.

Intuitive Reporting

Monitor and evaluate your referral program performance using our comprehensive ROI dashboard and advanced analytics.

Powerful Customer Insights

Unlock in-depth customer data analysis powered by full platform insights from Loyalty & Referrals and Reviews.

Customer Management

Access a detailed dashboard of individual customers’ actions and behaviors to personalize future activities.

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Integrated Experience

Seamlessly incorporate your referral program throughout the customer journey, including post-purchase, customer accounts, and email marketing.

Incentives for Repeat Referrals

Let your advocates accrue value to earn better rewards with each additional referral, or create VIP tiers based on the number of successful referrals.

Intuitive Reporting

Monitor and evaluate your referral program performance using our comprehensive ROI dashboard and advanced analytics.

Powerful Customer Insights

Unlock in-depth customer data analysis powered by full platform insights from Loyalty & Referrals and Reviews.

Customer Management

Access a detailed dashboard of individual customers’ actions and behaviors to personalize future activities.

Built for Agility

Accelerate Time to Value

Go to market quickly and efficiently to create impactful loyalty experiences that accelerate brand growth and drive CLTV.
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Seamless integrations with your tech stack
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Create, measure, and evolve
an effective Loyalty & Referrals program

Loyalty & Referrals is built for agility, providing all of the tools and expertise needed to create impactful loyalty experiences that accelerate brand growth.
Consultative Service
Onboarding starts with an in-depth consultation to build a custom program tailored to your needs.
Custom Implementation
Implementation management, design, copywriting, and development are all included.
Account Management
Work with a proactive CSM whose extensive experience will help you implement and improve loyalty and retention strategies to get results.
Customized Deployment
Uniquely crafted to allow brands to deploy program-related branded assets anywhere on-site.
Granular Analytics
Detailed metrics make it easy to evaluate and optimize your incentive marketing program.
Marketing Integrations
Integrate with the marketing tools you use every day, including reviews, email, social, support, and more.
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All Integrations >
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Frequently asked questions

Loyalty programs allow brands to engage repeat customers with gamification in the form of rewards and perks for purchases and other desired actions, leading to increased customer engagement, motivating behavioral change, and driving long-term customer satisfaction and retention.

Treating your most loyal customers like VIPs with perks and incentive programs gives them a reason to make repeat purchases. In fact, loyalty redeemers spend 89% more than non-redeemers.

Yes! Yotpo Loyalty is the most agile solution on the market, offering brands the freedom to create, launch, and evolve an on-brand, omnichannel loyalty program that delivers engaging customer experiences.

Yotpo Loyalty offers access to real-time, data-driven insights and loyalty analytics, so you can get a holistic view of your customer data and loyalty program performance, and create deeper customer segmentation to deliver targeted campaigns with high-converting messages at the right time.

All of Yotpo’s products are connected in one eCommerce Retention Platform, giving brands the power to create personalized, multi-channel experiences that keep customers coming back. Yotpo also integrates with the leading eCommerce solutions and platforms to help brands deliver seamless customer experiences.

Yes! With Yotpo Loyalty, you can easily create an on-brand referral program that rewards loyalty members for referrals, while offering incentives to new customers - fostering brand advocacy and leveraging word-of-mouth marketing.

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