Get more from your eCommerce retention marketing, with connected solutions that maximize the value of your customers.
Our reviews, SMS and email, loyalty and referrals, and subscriptions products spark engagement and increase retention — all in one place.
Drive sales and make instant connections through text messages customers actually read.
Increase conversion by showcasing your customers’ authentic reviews.
Motivate customers with rewards and turn them into brand advocates.
Boost recurring revenue by offering convenience at the click of a button.
Create personalized email experiences that drive sales and boost customer lifetime value.
Create an emotional connection with real-life photos and videos.
We put all your retention solutions on one platform, so you can create seamless post-purchase journeys tailored to each customer and track performance — allowing you to see what drives your retention forward, and take action to optimize.
CLTV with Yotpo and 83% repurchase rate via redeemers
“It’s everything the team needs to optimise our retention strategy and post-purchase experience. Synergizing the different tools is really easy and efficient.”
James Reu, Ecommerce Manager at LSKD Read more5-star reviews and an above average order-to-review conversion rate
"Brooklinen wouldn't be what it is without our customers, and we need to know how they feel about us so we can create better, more positive experiences."
Jack Lorentzen, Senior Associate at Brooklinen Read moreMoM subscriber growth and millions in sales since launch
“Being able to send personalized messages throughout the loyalty customer lifecycle has helped us retain our customers and build up our SMS community.”
Kim Zorn Head of Performance at Princess Polly Read moreROI from Loyalty-SMS flows and 3X CTR on VUGC
“There are so many opportunities to tailor promotions based on the shared data in Yotpo’s platform. We can send a text to just one loyalty tier and also offer a segmented promotion.”
Callie Tivnan, eCommerce Manager at Barefaced Read moreROI from loyalty and 44% increase in AOV from loyalty members
"The performance of RevRewards was better than what we modeled. Look at the LTV for the best customers; members are shopping nearly four times a year."
Sally Minto, Digital Director at Revolution Beauty Read moreredeemer repeat purchase rate and 5x orders from loyalty & SMS customers
“We feel like we have a strategic partner that we can leverage for guidance. If you want to focus on retention, go with the Yotpo platform and best-in-class products.”
Gian Singh, eCommerce Director at PSD Underwear Read moreincrease in CLTV and 89X SMS program ROI
“We leverage both Reviews and SMS alongside subscriptions. Knowing that we can leverage the tools from one product into another is transformative for retention!”
Kaben Kramer, Owner at Tenderly Rooted Read moreof all sales are from engaged shoppers who have interacted with reviews
"Yotpo has been vital in understanding, do people like this product? Are they engaging with this product in the way that we want them to?"
Tom Montgomery, Co-founder & CMO at Chubbies Read more
