Turn one-time shoppers into customers for life

“It’s everything the team needs to optimise our retention strategy and post-purchase experience. Synergizing the different tools is really easy and efficient.”

"Brooklinen wouldn't be what it is without our customers, and we need to know how they feel about us so we can create better, more positive experiences."

“Being able to send personalized messages throughout the loyalty customer lifecycle has helped us retain our customers and build up our SMS community.”

“There are so many opportunities to tailor promotions based on the shared data in Yotpo’s platform. We can send a text to just one loyalty tier and also offer a segmented promotion.”

"The performance of RevRewards was better than what we modeled. Look at the LTV for the best customers; members are shopping nearly four times a year."

“We feel like we have a strategic partner that we can leverage for guidance. If you want to focus on retention, go with the Yotpo platform and best-in-class products.”

“We leverage both Reviews and SMS alongside subscriptions. Knowing that we can leverage the tools from one product into another is transformative for retention!”

"Yotpo has been vital in understanding, do people like this product? Are they engaging with this product in the way that we want them to?"