Excellence
Award

Winner

Excellence Award

North America North America

An outstanding agency that demonstrates boundary-pushing work that elevates client growth and expertise in Yotpo implementations that drives innovation through eCommerce experiences

A leader in launching brands on Shopify Plus, BVA is a commerce agency that incubates and grows the direct-to-consumer (DTC) brands that people love.

After a successful storefront relaunch, BVA helps Pit Viper scale up with Yotpo solutions

BVA has been working with retro sunglass brand Pit Viper to grow their business since 2019. Over the years, BVA has redesigned the brand’s online storefront on Shopify, along with providing eCommerce strategy services and multiple media service lines. When BVA and Pit Viper partnered to redesign the brand’s website, BVA’s developers and UX/UI designers were tasked with creating a new digital experience that accurately captured the brand’s unique tone and voice.

Pit Viper recently signed on with Yotpo for Loyalty, SMS, Visual Marketing, and Reviews as an all-in-one solution for their marketing needs. With the strategic pillars of customer acquisition, customer experience, and lifetime value, BVA was confident in recommending Yotpo’s suite of solutions to help them with the ultimate trifecta:

  • Implement a net new loyalty program with Yotpo Loyalty to further engage customers
  • Add a unique customization within Yotpo Reviews that incorporated interactive questions that played on the brand’s sense of humor, as well as images from Pit Viper’s Instagram page
  • Migrate from another provider for targeted SMS marketing campaigns with Yotpo SMSBump

The results? 110% revenue growth, 9% increase in conversion rate, 12% lift in AOV, and 87% more users YoY. 

BVA is proud to be a 5-time winner of the Yotpo Partner Awards, which showcases their long-standing commitment to their partnership and the success of their mutual clients. BVA has implemented Yotpo’s solutions for more than 100 brands, citing the simplicity of Yotpo products, exceptional customer support, and ability to increase conversion on eCommerce storefronts as their main selling points. The agency was recently acquired by The Stable, along with Zehner, another leading Shopify agency and Yotpo partner, where they will continue to use their partnership with Yotpo to help their clients leverage customer voices to boost authenticity, community, and core brand success metrics.

"As a market leader, Yotpo offers a strong portfolio of integrated solutions and services, which has been a key factor to the growth acceleration for many of our clients. Our partnership with Yotpo has flourished by leveraging our combined strengths to achieve a level of impact that could not be accomplished alone.”
Theresa Reed

SVP of Growth, DTC at BVA

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Yotpo partners with leading players in the eCommerce ecosystem to accelerate growth for our mutual direct-to-consumer customers. By working closely with key integrators, eCommerce agencies, and technology partners, we are able to deliver impactful customer experiences that drive ROI with Yotpo’s eCommerce marketing platform. The Yotpo Partner Community is supported by a global team of dynamic and experienced eCommerce experts, dedicated to delivering partner success.

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