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Corra is the global digital agency that leading brands and B2B organizations trust to accelerate their growth.

Corra increases customer engagement and conversions for SuperATV with UGC powered by Yotpo

SuperATV’s primary goal in partnering with Corra was to improve the quality of customer engagement through a strategic UX overhaul. This included a mobile-first, future-proof PWA that would offer a rich offline experience when riders were in the field with little to no internet connection. They used three Yotpo solutions to achieve their objective:

  • Yotpo Reviews & Ratings enables customers to share their experiences and expand on the quality and durability of parts purchased with fellow riders, broadening their current audience while reaching new customers.
  • Visual UGC helps the SuperATV marketing team capitalize on the comments and reviews published by customers on social media and showcase them at key customer touch points.
  • Finally, SuperATV is working to improve customer return and retention rates by introducing a loyalty program powered by Yotpo Loyalty.

Conversion rates and customer engagement have grown considerably with Yotpo Reviews & Ratings and Visual UGC. Since its launch, SuperATV has seen a 6.8% increase in reviews overall and a high adoption rate on mobile. Their significantly faster PWA mobile-first experience has driven 74% of reviews in total. Moreover, the brand’s visitor impression rate has doubled, with 8% of users who viewed photos clicking through.

Corra’s partnership with Yotpo has allowed them to offer a wide variety of eCommerce products and services, ensuring success for new and active clients. The partnership has allowed Corra to expand their Nouvelle, FWRD, and Conversion Accelerators offerings by including Yotpo’s UGC audits for their clients, giving them a more in-depth analysis of their digital channels. The Corra team is committed to educating their clients and internal teams on Yotpo’s products and Corra’s accelerators that feature Yotpo to ensure mutual success for their clients.

“For over 10 years, Yotpo has proven to have considerable staying power, which we at Corra attribute to their tools being without equal in the ratings and reviews space. Yotpo is a versatile solution for interacting with customers on social media and is suitable for practically any merchant’s customer retention strategy.”
Rebecca Thomas

Senior Manager of Strategic Alliances at Corra

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