The #1 Shopify Product Reviews App & UGC

Yotpo Reviews is a Shopify review app that helps eCommerce businesses collect and display authentic customer reviews, building trust and driving sales. Our platform allows you to maximize the impact of your reviews with things like photo and video reviews or user-generated content (UGC), smart filters, AI and more. By highlighting customer experiences through reviews you can increase brand credibility and influence purchasing decisions. With Yotpo, you can automate review requests, manage feedback, and integrate reviews into your website to boost conversions.

Yotpo Reviews offers a range of features to help brands collect and display customer feedback effectively. You can automatically request reviews via email or SMS, customize review forms to capture relevant information from total reviews, and filter reviews to highlight the most valuable content. Yotpo also provides smart prompts to encourage customers to leave detailed reviews and custom questions that can be tailored to capture specific feedback. Additionally, you can send in-mail review requests to engage customers directly. With Yotpo's integration with Shopify, you can easily manage and display reviews on your site, leveraging product and customer insights to optimize marketing strategies.

Aside from the traditional review metrics like the number of reviews collected and average star ratings, Yotpo Reviews offers advanced analytics that go deeper into customer feedback. You can track key metrics such as review volume, average ratings, and sentiment analysis to better understand customer perceptions. Sentiment analysis helps you gain insights into the emotional tone of reviews, allowing you to feature positive reviews in your marketing campaigns or identify areas for product improvement based on customer feedback. Yotpo also provides insights into product performance and customer engagement, giving you a comprehensive view of how reviews influence conversions. Additionally, Yotpo’s Reviews Atlas enhances your ability to act on this data, offering actionable insights based on customer behavior and enabling you to refine your strategies and make data-driven decisions to optimize your business.

Yes, Yotpo provides excellent support for new users with an easy onboarding process. Our platform is intuitive and requires no coding skills often required by other apps. Yotpo’s customer success team is available 24/7 to help you set up your review collection system, customize review requests, and integrate with your eCommerce or online store. Plus, Yotpo is specifically built for Shopify, making it seamless to integrate with your online store. We also offer resources like tutorials, webinars, and guides to help you maximize all the reviews platform’s potential.

Yes, Yotpo Reviews seamlessly integrates with Shopify. The integration allows you to collect product reviews and display reviews directly on your product pages, enhancing credibility and encouraging purchases. Yotpo's Shopify review app automatically syncs with your Shopify store, allowing you to collect your store reviews while on autopilot, manage reviews, and optimize your marketing strategies. Even though Yotpo reviews is a Shopify product reviews app, built for Shopify, it works with a variety of eCommerce platforms, not just Shopify. Whether you're running a custom-built store or using another popular eCommerce platform, Yotpo can help you collect, manage, and display customer reviews seamlessly. Our flexible integration options ensure that you can leverage reviews to build trust, boost sales, and enhance customer engagement, no matter what platform you're using.

Customer reviews are highly effective for boosting conversions. In fact, 94% of shoppers say reviews are the most impactful factor in their purchase decisions. But it's not just about having reviews, it's about having the right kinds of reviews. Shoppers often turn to reviews to get answers to their questions, so it's essential for brands to understand what their shoppers are looking for and answer those questions. Reviews provide valuable social proof that builds trust and credibility, which in turn leads to higher engagement and sales. Studies show that products with positive reviews have a significantly higher conversion rate, as customers are more likely to trust peer feedback over brand messaging. By leveraging Yotpo’s Shopify product reviews app, you can increase customer confidence, reduce friction in the buying process, and ultimately drive higher sales for your online store.

Yes, even though Yotpo reviews is a Shopify product reviews app, built for Shopify, it works with a variety of eCommerce platforms, not just Shopify. Whether you're running a custom-built store or using another popular eCommerce platform, Yotpo can help you collect, manage, and display customer reviews seamlessly. Our flexible integration options ensure that you can leverage reviews to build trust, boost sales, and enhance customer engagement, no matter what platform you're using.

High-quality product reviews are more than just high ratings they include detailed, descriptive information, and answer potential customers' questions. A high quality product review provides specific information about the product’s features, performance, and how it fits into the user’s experience. The best reviews go beyond just star ratings and give insights into the product’s pros and cons, and include photos and videos, helping shoppers make informed decisions. Product reviews that address common concerns or provide solutions to problems are especially valuable, as they help build trust and credibility with potential buyers.

The most important factors of product reviews include volume(total reviews), recency, quality, and authenticity. A higher volume of reviews can enhance credibility, while recent reviews reflect the most up-to-date feedback, which helps customers make informed decisions. Quality reviews, those that are detailed, descriptive, include photo or video reviews and answer key questions, carry more weight than generic feedback. Authenticity is also crucial, as genuine, unbiased reviews build trust with potential buyers. Yotpo’s Reviews Atlas algorithm takes all of these factors into account, ensuring that the reviews you display are relevant, trustworthy, and optimized for better customer engagement and conversions.

It's important to look for a reviews app that goes beyond basic features. Look for one that offers innovative features that help brands collect high-quality product reviews and display them in a strategic way. Additional features like review forms with customization options, smart prompts, and custom questions can help ensure you gather detailed, relevant feedback from your customers. Additionally, look for a provider that allows you to highlight product reviews in ways that make it easy for shoppers to find the most pertinent information quickly, whether it’s by filtering reviews based on product features, sentiment, highlighting photo reviews or specific questions. These capabilities can help streamline the decision-making process for your customers, improving their shopping experience and boosting conversions. It also helps to have a reviews app that is built for Shopify offering seamless integration with your online store.