Drive Retention with our Shopify Loyalty AppDrive Retention with our Shopify Loyalty App
Yotpo Loyalty scales with your brand, offering a flexible rewards program fueled by the industry's leading retention experts.Yotpo Loyalty scales with your brand, offering a flexible rewards program fueled by the industry's leading retention experts.
25,000+
Loyalty Programs Launched
41%
RPR Increase for Members
59%
CLTV Increase for Members
25k+
Loyalty Programs Launched
65
Powerful Integrations
Drive Customer Action with an Engaging Loyalty Program
Build a loyalty rewards program tailored to customer behavior, your KPIs and crafted by eCommerce specialists.
Flexible Earning Options
Use 20+ pre-built campaigns to reward key customer actions in our loyalty app. Incentivize specific product purchases, drive higher-value orders, encourage multi-channel engagement, & more.
Diverse Reward Options
Inspire customer loyalty with a range of rewards, from fixed or percentage-based discount codes to donations, custom experiences, free products, and more.
Tier-Based Loyalty Structures
Segment customers by spend, purchases, or referrals. Reward their actions and motivate progression to higher tiers. Combining emotional and rational incentives drives deeper retention.
Powerful Customer Segmentation
Target segments using loyalty-specific data like point balance, referral count, last purchase date, VIP tier status, and more to identify your best customers.
Scheduled Campaigns
Keep your loyalty rewards program top of mind with timely promotions. Plan ahead and run time-sensitive campaigns efficiently by scheduling them in advance.
Grow Through Referrals
Boost customer acquisition & target new customers by empowering loyal customers to refer friends and family for rewards.
Seamless Integration
Incorporate your referral program across the customer journey, from post-purchase touchpoints to account pages and email campaigns to turn customers into brand advocates.
Rewards for Repeat Referrals
Encourage ongoing advocacy by letting customers earn greater rewards with each referral, or unlock VIP tier status based on referral milestones.
Comprehensive Reporting Tools
Track and analyze referral program success with our detailed ROI dashboard and advanced analytics.
Deep Customer Insights
Gain powerful insights with full-platform analytics from Loyalty, Referrals, and Reviews to understand your customers and drive growth.
Customer Insights Management
View a comprehensive dashboard of individual customer actions and behaviors. Use that data to personalize future interactions.
Make Smarter, Revenue-Boosting Decisions, Faster
Leverage advanced segmentation, detailed performance metrics, and customer-specific insights to drive growth.
Actionable Data Insights
Leverage live data to track ROI and optimize engagement efforts for maximum impact.
Advanced Reporting Tools
Utilize customizable filters for in-depth segmentation, detailed metrics, and customer-specific insights.
Instant Data Access
Quickly retrieve customer data, trigger timely campaigns, and evaluate program performance.
Fast-Track Your Time to Value
Go to market quickly and efficiently to create loyalty experiences that drive brand growth and maximize CLTV.
Build, Measure, and Optimize Your Loyalty & Referrals Program
Launch quickly and create impactful loyalty experiences that drive brand growth and increase CLTV with our Shopify loyalty app.
Loyalty is What We Do Best
Since 2018, we’ve launched over 25,000 successful loyalty programs. We’re experts in building impactful loyalty solutions that drive results.
Your Team, Extended
We pioneered the "extension of your team" approach. From onboarding to strategy and implementation, Yotpo is not just a provider, but a true partner. Your CSM will be dedicated to your retention strategy.
Always-On Support
With teams around the world and direct access to developers, we provide 24/7 technical support to keep your business running, no matter the time zone.
Agility and Flexibility
We believe speed matters when launching your loyalty program, but the ability to adapt is just as crucial. With Yotpo, you can easily launch temporary campaigns, test different offers, and more—no coding required.
Complete Customization Options
With 20+ ready-to-use reward offerings, gamification, VIP tiers, advanced segmentation, and no-code on-site elements, you have everything you need to design and fine-tune your ideal loyalty program and drive customer engagement.
Clear and Accurate Reporting
We provide accurate, flexible access to your data, ensuring marketers can make informed decisions. No inflated results, just real, actionable insights.
Meet the brands
Already driving revenue with Yotpo's Shopify Loyalty App
A loyalty rewards program establishes an incentive structure that can shape customer behavior and drive higher sales. Typical behaviors influenced by such programs include Average Order Value, Purchase Frequency, and Repeat Purchase Rate. When these behaviors improve due to your loyalty program, you’ll begin to see its effect on your revenue. Your return on investment (ROI) is calculated by dividing the program’s impact on sales by the total cost of running the program.
What are the different types of loyalty rewards programs?
There are multiple types of rewards programs designed to help you grow your customer base. Some of the most common include:
Value-based programs: These reward customers for actions that align with your brand values, like donating to a cause when a purchase is made.
Points-based programs: Customers earn points for certain actions, which can later be redeemed for discounts or products.
Tiered programs: Customers progress through different tiers based on engagement or spending levels.
With Yotpo's Shopify Loyalty App, you can combine these models into one flexible program.
Why are customer referrals important?
Encouraging referrals through a loyalty program can be a powerful way to grow your customer base and increase sales. People tend to trust recommendations from friends and family more than a company’s own messaging. That trust leads to higher conversion rates and better first impressions. Customers acquired through referrals also tend to return and purchase again, improving retention and driving revenue.
Is it hard to set up a successful customer loyalty program with Yotpo?
Not at all. Yotpo’s Shopify Loyalty App is built to be simple and intuitive, so you don’t need any technical background to launch a program. The platform includes user-friendly tools, and once your program is live, built-in analytics will help you track performance and optimize based on real customer behavior.
Can I try Yotpo's Shopify Loyalty App before making a financial investment?
Yes, we offer a free plan with full access to our features for businesses processing fewer than 100 orders per month. It’s an excellent option for smaller brands looking to grow their loyal customer base without upfront costs. If your order volume is higher, we offer affordable paid plans you can explore on our pricing page. Get started with the free version today!
How do I know which loyalty program to implement?
Choosing the right loyalty strategy can feel overwhelming at first, but you’re not locked into one approach. If your current setup isn’t delivering results, you can always pivot. Begin by evaluating your customer habits and business goals. For frequent purchases, a points-based program may be ideal. If you have premium shoppers, a tiered approach might be better. Yotpo supports you with expert onboarding and guidance, including a dedicated implementation manager to help you plan, launch, and optimize your loyalty program.
Can I migrate an existing rewards program to Yotpo?
Absolutely. If you're currently using another provider and want to switch to Yotpo, we’ll support you through the migration process. Our team will help you move over customer data, loyalty points, and other important details to ensure a smooth transition. Your customers won’t notice any disruption during the switch.
Why is it important to retain customers?
Customer retention plays a key role in growing your business. Loyal customers spend more over time and are more likely to refer others, which helps drive new revenue. They’re also more inclined to try new products and give helpful feedback that can serve as powerful social proof. Since acquiring new customers is more expensive than retaining existing ones, investing in loyalty is a smart and cost-effective strategy.
What other apps of Yotpo's can I use to enhance my marketing strategy?
Alongside our Shopify loyalty app, Yotpo provides additional marketing tools to help your business grow, including:
Yotpo Product Reviews App: Collect more high-quality reviews, showcase them on your site, and build trust with your customers.
Yotpo Email & SMS Marketing: Use targeted campaigns to attract new customers and engage existing ones through personalized email and text messages.
How does Yotpo Loyalty and Rewards app integrate with Shopify?
Yotpo’s Shopify Loyalty app offers user friendly features and is built for Shopify, integrating seamlessly with your store. It syncs customer data in real time, tracks purchases automatically, and enables rewards to be issued instantly at checkout, no manual work needed. Yotpo makes it easy to use directly in Shopify, from on-site widgets to post-purchase experiences, all loyalty features are embedded directly within your Shopify store. Plus, with no-code customization and native compatibility, launching and managing your program is quick and effortless.