AI Has Never Tried the Product.
Your Customers Have.
The Reviews Shoppers Trust and AI Cites
Collect Reviews LLMs Cite
Citations don't come from star ratings. They come from the detailed, authentic words of people who've actually used the product. That starts with how you collect.
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Smart AI Prompts
+10% submissionsAI-suggested topics increase review submissions by 10% while guiding shoppers to share the detailed, structured content LLMs look for.
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Media-Rich Reviews
+6X mediaSmart collection tools like in-mail requests generate up to 6x more site, product, and visual reviews, capturing media-rich content LLMs can use.
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Authentic by Design
Verified badges and FTC-aligned collection ensure every review reflects a real experience, exactly what LLMs trust and cite.
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Always On Collection
Automated flows and smart timing ensure reviews keep coming in, keeping your content fresh and your brand visible.
Surface Content AI Platforms Trust
Real customer experiences deserve to be found. Surface relevant, high-quality customer voices so shoppers see them first, and the signals LLMs need to recommend your brand.
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AI-Powered Summaries
+5.4% CVRAI Review Summaries boost conversion by 5.4% and surface structured, topic-focused content AI platforms can crawl, interpret, and cite.
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Smart Sorting
+8% CVRAI surfaces the most relevant, high-quality reviews first, helping boost onsite conversions by up to 8% while giving LLMs stronger PDP signals.
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Review Highlights
Key themes surfaced prominently on your PDPs, giving LLMs the organized, authoritative signals they depend on.
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Real Voices, Real Trust
Yotpo verifies every review comes from a real purchase, ensuring your content reflects genuine customer experiences, exactly what shoppers trust and LLMs cite.
early access
Meet Discover, Yotpo’s AEO Platform
Take control of how ChatGPT, Gemini, and leading AI engines recommend your products. Track visibility, uncover competitors, and close the gaps with Yotpo Discover.
Explore Reviews Resources
How Long Does an AI Citation Last
The Shoppers Have Prompted
Perry Ellis Conversion Lift
Yotpo Discover
FAQs
What makes a review valuable for AI?
LLMs look for detailed, authentic, structured content, not just star ratings. Reviews with real product experience, photos, attributes, and specific customer language give AI stronger signals to trust and cite.
Why do authentic reviews matter in the AI era?
AI can recommend products, but it relies on real human signals to understand what shoppers actually experience. Authentic reviews provide the fit, feel, taste, use case, and context AI cannot know on its own.
How does Yotpo make reviews easier for LLMs to use?
Yotpo structures and surfaces review content through AI-powered summaries, smart sorting, review highlights, topic clustering, and crawlable content that AI platforms can interpret and cite.
What’s the connection between Reviews and Discover?
Reviews collects the authentic customer content that shoppers and AI engines trust. Discover is Yotpo’s AEO platform, using those signals to track AI visibility, identify gaps, and create content like blogs, FAQs, and optimized pages that help products show up more strongly in AI recommendations.
How does Yotpo help collect highqulaity reviews?
Yotpo helps brands collect high-quality reviews through features that guide shoppers to share more specific, useful, and authentic feedback, such as smart prompts, automated flows, media-rich requests, verified badges, and FTC-aligned collection built to capture real customer experience at scale.
