Best Magento Agency

Winner

Best Magento Agency

North America North America

This award recognizes a leading agency for the outstanding work they’ve done for brands in the Magento ecosystem.

Blue Acorn iCi is a leading digital customer experience company that solves problems and delivers results.

Blue Acorn iCi Consolidates Lovesac’s Tech Stack with Yotpo

Lovesac set out to bring the showroom experience online and elevate the customer experience with a revamped D2C channel, partnering with Blue Acorn iCi to make this vision become a reality. Following an extensive brand immersion, Blue Acorn iCi designed and optimized their website on Magento Commerce Cloud, highlighting educational content that guides customers through the learning and furniture customization process, including videos, 3D technology, detailed product information, and authentic customer content.

Lovesac initially used three different tools to capture customer reviews, present UGC across their website and social channels, and manage their referrals program. Blue Acorn iCi integrated Yotpo to consolidate all three solutions on a single platform, allowing the furniture brand to collect quality content, inspire shoppers with customer creations, and drive brand loyalty. As a result of the enhanced customer experience, Lovesac has seen double-digit increases in conversion and AOV, as well as greater customer engagement.

The Lovesac Company is a D2C specialty furniture brand with over 100 retail showrooms supporting its eCommerce delivery model specializing in a patented modular furniture system called Sactionals.

Partnering with Yotpo gives Blue Acorn iCi the opportunity to streamline third-party technology and promote client growth through advanced solutions for customer reviews, loyalty, and referrals. Both companies bring deep knowledge, industry experience, and innovative thinking to every client partnership, working closely together from pre-sale through to deployment to ensure clients are confident in their eCommerce marketing platform choice.  

“Blue Acorn iCi turns to Yotpo as a trusted advisor and extension of our team for all expertise in ratings and reviews, UGC, loyalty, and referrals. By providing our clients a one-point eCommerce marketing solution, these brands can seamlessly mature and evolve their digital strategies.”
Tony Puccetti

COO of Revenue, Blue Acorn iCi

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Yotpo partners with leading players in the eCommerce ecosystem to accelerate growth for our direct-to-consumer customers. By working closely with key system integrators, digital agencies, and technology partners, we are able to ensure revenue growth by delivering impactful customer experiences that drive ROI. The Yotpo partner community is supported by a global team of dynamic and experienced eCommerce professionals, dedicated to delivering partner success.

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