Best Digital Marketing Agency

Winner

Best Digital Marketing Agency

In recognition of a forward-thinking agency whose creative marketing strategies have had a tangible impact on merchant growth.

Hawke Media offers custom, data-driven marketing strategies to businesses of all sizes, offering its services on a month-to-month, a la carte basis.

Hawke Media Builds a Revenue-Driving SMS Strategy for Alkaline Herb Shop

Looking to implement a strategy that would generate revenue during the typically slow post-holiday and pre-summer months, Alkaline Herb Shop once again turned to Hawke Media, who had previously built their SMS marketing channel from the ground up — from adding SMS to their existing Yotpo Suite with Reviews and Loyalty, to collecting subscribers, to building flows and planning targeted campaigns.

To achieve Alkaline Herb Shop’s revenue goals without breaking the bank or over-communicating to their customer base, Hawke Media increased their SMS campaign cadence to weekly messages while utilizing campaign resends and exclusion lists. Hawke also leveraged active segments to keep costs down and added two targeted cross-sell flows to promote best-selling items. These efforts provided Alkaline Herb shop with an avenue to connect with customers on a personal level, resulting in a staggering ROI of 2842% in March alone!

Alkaline Herb Shop sells premier herbal blends that are expertly crafted, consciously created, and designed with health in mind.

Hawke Media and Yotpo’s storied partnership includes many successful marketing collaborations built on a shared value of achieving results for mutual clients through the combination of industry-leading technology and innovative strategies. The partnership enables the digital marketing agency to deliver best-in-class solutions for clients across reviews, loyalty, and SMS, seeing more engagement and increased conversion for clients that use Yotpo.

"Our longstanding partnership with Yotpo is key to our clients' success. Yotpo offers a set of world-class solutions across reviews, loyalty, UGC, and SMS that are central components of a merchant's tech stack. Plus, the Yotpo team also extends excellent customer service and support to our team.”
Ashley Scorpio

Vice President of Partnerships, Hawke Media

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