eCommerce Marketing Resources
The definitive destination for eCommerce marketing guides, strategies, and more.
Benchmarks & Data 11 Resources
eBooks & Guides Shoppers Tell All: How Brands Should Text to Drive SMS Success
Benchmarks & DataIn this comprehensive survey report, shoppers reveal what, when, and how brands should text them.
eBooks & Guides 10 eCommerce Predictions for 2021, From the Experts
Benchmarks & DataWe asked, they answered. See the top eCommerce predictions for 2021, straight from the industry experts.
eBooks & Guides How to Ask for Reviews: Tips & Email Templates
Benchmarks & DataData from 3.5 million reviews reveals what you've always wanted to know.
eBooks & Guides Consumer Survey: How Shopper Behavior Is Changing
Benchmarks & DataDiscover the recent changes and newest trends in shopper behavior.
eBooks & Guides Reducing eCommerce Returns: The 2020 Report
Benchmarks & DataA comprehensive consumer survey on what's driving customer returns.
eBooks & Guides Survey: Do Consumers Really Want to Receive Texts From Brands?
Benchmarks & DataWe conducted a consumer survey to better understand sentiment toward the SMS marketing messages that brands send.
eBooks & Guides The New Word of Mouth: The State of UGC in Europe
Benchmarks & DataLearn how the biggest names in European retail are boosting engagement with UGC.
Videos & Webinars Consumer Trends Webinar
Benchmarks & DataWe sat down with Jack Lorentzen, Customer Experience Manager, to talk all things brand loyalty, dealing with post-holiday returns, and 2020 shopping trends. Check it out now!
eBooks & Guides Key Brand Loyalty Statistics
Benchmarks & DataYotpo’s latest poll of 2,000 US consumers uncovers key trends in customer loyalty.
Videos & Webinars How Reviews Can Be Used For Customer Feedback Analysis
Benchmarks & DataYour customers are talking, are you really listening? In this video, learn how reviews can give you valuable insight into what your customers really want.
Videos & Webinars How To Measure The Impact Of Social Proof On Your Business
Benchmarks & DataMore than 55% of all customers who buy online engage with user-generated content. Read more to learn how you can measure the impact social proof has on your ROI.
