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Benchmarks & Data 11 Resources

eBooks & Guides Shoppers Tell All: How Brands Should Text to Drive SMS Success

In this comprehensive survey report, shoppers reveal what, when, and how brands should text them.

Benchmarks & Data
eBooks & Guides 10 eCommerce Predictions for 2021, From the Experts

We asked, they answered. See the top eCommerce predictions for 2021, straight from the industry experts.

Benchmarks & Data
eBooks & Guides How to Ask for Reviews: Tips & Email Templates

Data from 3.5 million reviews reveals what you've always wanted to know.

Benchmarks & Data
eBooks & Guides Consumer Survey: How Shopper Behavior Is Changing

Discover the recent changes and newest trends in shopper behavior.

Benchmarks & Data
eBooks & Guides Reducing eCommerce Returns: The 2020 Report

A comprehensive consumer survey on what's driving customer returns.

Benchmarks & Data
eBooks & Guides Survey: Do Consumers Really Want to Receive Texts From Brands?

We conducted a consumer survey to better understand sentiment toward the SMS marketing messages that brands send.

Benchmarks & Data
eBooks & Guides The New Word of Mouth: The State of UGC in Europe

Learn how the biggest names in European retail are boosting engagement with UGC.

Benchmarks & Data
Videos & Webinars Consumer Trends Webinar

We sat down with Jack Lorentzen, Customer Experience Manager, to talk all things brand loyalty, dealing with post-holiday returns, and 2020 shopping trends.  Check it out now!

Benchmarks & Data
brand loyalty
eBooks & Guides Key Brand Loyalty Statistics

Yotpo’s latest poll of 2,000 US consumers uncovers key trends in customer loyalty.

Benchmarks & Data
Videos & Webinars How Reviews Can Be Used For Customer Feedback Analysis

Your customers are talking, are you really listening? In this video, learn how reviews can give you valuable insight into what your customers really want.

Benchmarks & Data
social proof
Videos & Webinars How To Measure The Impact Of Social Proof On Your Business

More than 55% of all customers who buy online engage with user-generated content. Read more to learn how you can measure the impact social proof has on your ROI.

Benchmarks & Data
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