The Quickstart Guide to Loyalty Programs

Your step-by-step guide to building an on-brand, highly effective loyalty program, without the stress.

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Why You Need to Invest In Loyalty Now How to Build a Winning Loyalty Program Loyalty Programs by Industry 6 Effective Loyalty Programs in Action How Loyalty Integrates With Your Tech Stack
Chapter 1

Why You Need to Invest In Loyalty Now

Are you prepared for increasing customer acquisition costs and market competition? In this chapter, you’ll learn why loyalty is more important than ever to reach your business goals.

Loyalty points
Chapter 2

How to Build a Winning Loyalty Program

Loyalty programs have lots of moving parts. In this chapter, you’ll learn how to create the loyalty program that’s right for your business.

VIP tiers
Chapter 3

Loyalty Programs by Industry

In Chapter 2, we explained what to consider when starting a loyalty program as well as program and reward types. Now, let’s talk through which program is best for your industry.

Referral program
Chapter 4

6 Effective Loyalty Programs in Action

There are many brands out there that have managed to build effective, business-driving loyalty programs that enable customers to receive value beyond products. Here are a few examples to help inspire you as you build out your own program.

Different loyalty programs
Chapter 5

How Loyalty Integrates With Your Tech Stack

Enrich customers’ interactions with your brand by integrating your loyalty program with existing tech solutions, including email, customer help desk, and point-of-sale.

Tech integrations with loyalty programs