What Do Customers Do For Brands They Love?

Customer loyalty doesn’t just help increase lifetime value, it also accelerates growth via word-of-mouth. 60% of customers who consider themselves loyal to a brand will tell friends and family about it.

Most of these brand fans will also join loyalty programs, and nearly 40% are willing to spend more on a product from a brand they love, even if there are cheaper options elsewhere.

 

 

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