Thank You!

eCommerce Data

Stats, benchmarks, and data-filled reports to answer all your eCommerce questions, whether you’re wondering about how to prioritize your ad spend or how much you should invest in customer retention.

COVID-19 Resources · eCommerce Data

Survey: How is COVID-19 Changing Consumer & eCommerce Trends?

Blog post

Consumer behavior is changing. We polled consumers to better understand new shifts in shopping habits.

eCommerce Data · eBooks & Guides

The State of UK Customer Loyalty & Retention 2023

Inflation, price hikes, a cost of living crisis: Where does this leave customer loyalty & retention among Brits?

eCommerce Data · Customer Retention

The State of Australian Customer Loyalty & Retention 2023

We asked. Aussie shoppers answered. Here's what keeps them coming back to your brand, again and again.

eCommerce Data · Customer Retention

The State of Customer Loyalty & Retention 2023

Global consumers have weighed in, revealing their expectations for brands in exchange for their repeat business.

eCommerce Data · Visual Marketing

2023 UK Reviews Consumer Survey

See the results of our UK shopper survey to understand the influence of UGC and UUGC on the buyer’s journey.

eCommerce Data · eCommerce Marketing

The 2022 Reviews Consumer Survey

Guide

Check out the results from our recent reviews consumer survey to understand how shoppers are engaging online.

Reports · Customer Retention

Survey Says SMS Marketing Has Taken off in Australia

Yotpo's latest survey report reveals that SMS is now a top marketing channel in Australia.