Go Back The Anti-Frown Playbook

When a customer is sent tons of messages in a short period of time

Nobody likes a text frenzy. Keep your customers from replying "STOP" by smartly segmenting, personalizing, and capping message frequency.

What happens when you’re not leveraging your SMS tool correctly
Go Back The Anti-Frown Playbook
When a shopper makes a purchase and you ghost them When a subscriber isn’t given a clear call to action When a customer is sent tons of messages in a short period of time
When a customer gets a promotional text for a product they just purchased When you invite your loyalty members to become loyalty members When a customer gets multiple messages about the same thing When you ask unhappy customers to advocate for your brand
When shoppers get a back-in-stock text for an item they aren’t interested in When a long-time customer gets a newbie message When a subscriber gets a text invite for an IRL event not in their city

Are you ready to wipe away that frown? Let’s talk.

One of the challenges to SMS marketing is not being perceived as spam.

Nothing gets shoppers replying “STOP” faster than when a customer gets several different text messages from a single brand in a short amount of time.

Not only do these actions feel spammy, but they also break down the credibility you’ve worked so hard to establish with your SMS subscribers.

A smarter SMS tool, so you don’t have to work harder

Set your SMS channel up for success by being smart, and limiting the number of promotional/non-transactional texts subscribers receive. Smart Sending allows you to set a specified time frame that will prevent you from sending messages too soon, one after the other, and spamming each recipient.

Are you ready to wipe away that frown?