Customer Retention Archives

We don’t need to tell you acquisition costs are still on the rise, but we will say this: budgets are going to be tight...

We spoke with AVEC co-founder Dee Charlemagne about what brands can do about restocking issues.

Before 2020, retail was king. While digitally native D2C brands were well on their way to redefining consumer behavior, ...

This extensive industry survey uncovers the eCommerce and marketing benchmarks for today’s direct-to-consumer brands.

More than 90% of consumers consider themselves to be as or more brand loyal than they were last year.

Product is the number one reason customers stay loyal to brands.

Customer Retention