Fashion eCommerce stats: Average Star Rating

What’s the overall state of customer satisfaction?

To answer this question, we took a look at the average star rating of reviews for fashion brands vs. reviews in eCommerce overall. It turns out, the fashion industry has high customer satisfaction compared to the eCommerce industry at large, with fashion brands boasting a 2.7% higher star rating than eCommerce at large.

When looking at the distribution of star rating nation-wide, it turns out that there aren’t major differences between regions.


Join The World's
Fastest-Growing Brands

Interested in Yotpo?
Schedule a call with one of our marketing consultants to learn more.
Thank you!
We'll be in touch in no time! In the meantime, take a look at what our customers are saying about Yotpo.
Yotpo Success Stories >
Yotpo Customers
Trusted by the worlds
fastest-growing brands
Yotpo Customers