Fashion eCommerce stats: Average Star Rating

What’s the overall state of customer satisfaction?

To answer this question, we took a look at the average star rating of reviews for fashion brands vs. reviews in eCommerce overall. It turns out, the fashion industry has high customer satisfaction compared to the eCommerce industry at large, with fashion brands boasting a 2.7% higher star rating than eCommerce at large.

When looking at the distribution of star rating nation-wide, it turns out that there aren’t major differences between regions.

 

Interested in Yotpo?
Schedule a call with one of our eCommerce experts to learn more.
Thank you.
We'll be in touch in no time! In the meantime, take a look at what our customers are saying about Yotpo.
Yotpo customers logosYotpo customers logosYotpo customers logos
Laura Doonin, Commercial Director recommendation on yotpo

“Yotpo is a fundamental part of our recommended tech stack.”

Shopify plus logo Laura Doonin, Commercial Director
Yotpo customers logosYotpo customers logosYotpo customers logos