Zendesk Integration

Integration Benefits

This integration allows brands to manage reviews and questions from directly within Zendesk for increased efficiency and customer satisfaction. Support agents will also be able to handle all tickets and questions via SMS.

Respond to reviews and questions

Yotpo creates a new case in your help desk whenever new reviews and questions are created, for your team to respond and publish the content on-site, without ever leaving the help desk.

Collect service reviews

Request reviews for service provided to customers once a ticket is solved and collect customer feedback to improve your future service.

Featured integrations

Reviews & UGC

Attentive

Yotpo and Attentive’s integration, allows you to sync review & loyalty program data to your Attentive account. This enables you to segment your customers based on Yotpo data, and trigger sms and email communications to your customers.

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Reviews & UGC

Omnisend

Integrate Yotpo and Omnisend and leverage powerful reviews and loyalty data to create hyper-targeted and high-converting campaigns, across all the channels your customers use most.

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Reviews & UGC

Gorgias

Yotpo's integration with Gorgias enables support teams to address customer reviews and questions without ever having to leave Gorgias. Support agents can also manage customers’ loyalty plans directly from the admin.

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Loyalty & Referrals

Novel

The Novel and Yotpo integration allows merchants to engage with their customers in-store. Customers can scan a QR code to instantly join a Yotpo-powered loyalty program and receive a personalized Apple or Google Wallet pass. Passes update in real time with points and tier status, enable in-store POS redemption, trigger push notifications, power referrals, and drive omnichannel engagement and retention.

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Integration Benefits

Reviews & UGC Use Cases

Featured integrations

Attentive

Omnisend

Gorgias

Novel

YOTPO POWERS THE WORLD'S FASTEST-GROWING BRANDS