Yotpo + Zendesk

Zendesk builds software for better customer relationships. More than 100K customer accounts in over 160 countries use Zendesk products

About LoyaltyLion

About Zendesk

We support you, you support your customers. Zendesk Support puts all your customer information in one place. Everything you need lives in a single location, so that communication between you and your customers is efficient, relevant, and personal.

Customer service for humans
Build trust with customers by offering responsive, personalized, support on the channels they prefer.
Powerfully productive agents
Set agents up for success with effective tools for collaboration, information gathering, and automation.
Self-service satisfaction
Give customers 24/7 support with easy access to the answers they need, wherever they are.

Integration Benefits

The integration between Yotpo and Zendesk allows brands to generate reviews about their customer service by leveraging Yotpo’s Mail After Service solution.

Once a support ticket is solved, a review request will be sent directly to your customer to collect feedback about their experience.

Increase CVR on-site by publishing your reviews, and boost traffic by feeding them to Google so they appear in the search results of other shoppers online. Optimize your customer service based on the feedback you receive to increase trust in your team and the overall experience of your brand.

What’s next?

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