Gorgias Integration

Gorgias is a customer support helpdesk designed for Shopify Stores.

Gorgias

Yotpo & Gorgias

Yotpo's integration with Gorgias enables you to get a full picture of your customers' needs, by displaying customer reviews next to support tickets opened by that customer. This way, your support team can handle whatever issue your customer is faced with, with all the necessary information, all in one place.

Categories

Help Desk

Integration

Developed by Gorgias

Email: support@gorgias.io

Supported Plans

Free, Growth, Premium

Supported Platforms

Shopify, Shopify Plus, Woocommerce

Need more information?

Gorgias

Integration Benefits

Adding Yotpo reviews to your customers' profiles - which already display all the data available on Shopify - enables your support team to have access to a complete set of information to handle tickets, without having to leave their Gorgias environment. Using this powerful integration, not only will your support agents better understand your customer's needs, they will also be able to reply to them within seconds.

"Our Yotpo integration allows merchants to truly manage all their customer interactions in one place, with the full customer picture. This way, merchants can build long-lasting relationships with their customers."
Romain Lapeyre
Romain Lapeyre
CEO @ Gorgias

About Gorgias

Gorgias, a customer helpdesk for Shopify stores, centralizes all your communication channels and pulls data to display rich customer profiles with a complete set of information to handle support tickets. Gorgias enables you to use Shopify variables in your macros and rules, and to perform actions in Shopify, directly from your helpdesk.

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