Yotpo + Gorgias

Gorgias is a helpdesk for e-commerce stores which allows merchants to manage all their support in one place. Hundreds of brands use Gorgias to respond twice faster to their customers.

About LoyaltyLion

About Gorgias

Gorgias empowers merchants to manage all their customer support in one place: email, chat, phone & social media. They get a holistic view of their customers, which includes previous conversations across all channels, order history, payments, and more. They can automate responses to “where is my order” questions, and reduce support volume by 30%.

50%
Save your support time
X2
Answer faster to your customers
X4
Customer engagement when they interact with your support

Integration Benefits

The integration between Yotpo and Gorgias allows agents to display Yotpo product reviews next to support tickets. This way, they have a complete overview of the context of the support ticket and can provide accurate support.

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