Yotpo Subsidiaries and Sub-Processors

Last Update: March 3, 2022

 

The following lists provide information regarding third-party sub-processors and corporate subsidiaries of Yotpo Ltd. (“Yotpo”), currently authorized to process Personal Data of End Users for Yotpo’s services. For purposes of this exhibit, the term “End Users” refers to the customers (Shoppers) of the Merchant.

Sub-Processors used by all Yotpo products
We use the third parties listed below in all Yotpo products:

NameDescriptionLocationEU & UK data transfer mechanism
Amazon Web Services, Inc.Cloud computing / storage providerUSAStandard Contractual Clauses
Akamai Technologies Israel Ltd.CDNIsraelEU & UK Adequacy Decision 
Edgecast Inc.CDNUSAStandard Contractual Clauses
Salesforce.com, inc.Ticketing and support services USAStandard Contractual Clauses
SendGrid Inc.Cloud-based email service provider used to communicate emails to ShoppersUSAStandard Contractual Clauses

 

Additional Sub-Processors used in the Reviews product

NameDescriptionLocationEU & UK data transfer mechanism
Kaltura Inc.Provides a video hosting platform and service to enable the upload and hosting of Shoppers’ videos on the Merchant’s websiteUSAStandard Contractual Clauses
Peaberry Software Inc. (Customer.io)Cloud email services provider using End User behavioral data for targeted email communicationsUSAStandard Contractual Clauses

 

Additional Sub-Processors used in the Loyalty & Referrals product

NameDescriptionLocationEU & UK data transfer mechanism
Looker Data Sciences Inc.Data modeling and visualization platform for data analyticsUSAStandard Contractual Clauses

 

Additional Sub-Processors used in the Visual UGC product

NameDescriptionLocationEU & UK data transfer mechanism
ViSenze Pte Inc.visual search and image recognition provider used to identifying products that appear in the images displayed on Merchant’s websiteEU, SingaporeStandard Contractual Clauses
Kaltura inc.Video hosting platform used to enable the upload and hosting of Shoppers’ videos to the Merchant’s websiteUSAStandard Contractual Clauses

 

Additional Sub-Processors used in the SMSBump product 

NameDescriptionLocationEU & UK data transfer mechanism
Twilio IncEnables communication with Shoppers via SMS, chat and voiceUSAStandard Contractual Clauses
Vonage B.V.
(Nexmo Limited)
Enables communication with Shoppers via SMS, chat and voiceNetherlands
Bandwidth Inc.Enables communication with Shoppers via SMS, chat and voiceUSAUS data only
HORISEN Messaging AG, part of LINK Mobility GroupEnables communication with Shoppers via SMS, chat and voiceSwitzerlandEU & UK Adequacy Decision
OpenMarket Limited (Infobip)Enables communication with Shoppers via SMS, chat and voiceUKEU Adequacy Decision

 

Subsidiaries & Support 

The following are Yotpo’s subsidiaries and third-party customer support service providers that may be engaged to provide our Service. A third-party service provider will only serve as a sub-processor in cases where access to customer data is required to handle your support query

NameDescriptionLocationEU & UK data transfer mechanism
Yotpo Ltd.Yotpo Headquarters IsraelEU & UK Adequacy Decision 
Yotpo UK LimitedYotpo sales branch, includes support and sales teamsUKEU Adequacy Decision 
Yotpo Inc.Yotpo sales branch, includes support and sales teamsUSStandard Contractual Clauses
Yotpo (AUS) Pty Ltd.Yotpo sales branch, includes support and sales teamsAustralia Standard Contractual Clauses
SMSBump Limited SMSBump headquarters, includes development, support and sales teamsBulgaria 
Alfa Business Outsourcing Philippines Inc DBA Teams.phProvides customer support services to Yotpo’s Merchants and ShoppersPhilippinesStandard Contractual Clauses
Support Enterprises Inc.Provides customer support services to Yotpo’s Merchants and ShoppersPhilippinesStandard Contractual Clauses
Channel Information Technology Support and Leasing Services CorpProvides customer support services to Yotpo’s Merchants and ShoppersPhilippinesStandard Contractual Clauses

 

Changes to this list 

*Please note that we update our data processing agreement with new integrations and sub-processors as they become relevant. You can stay updated by subscribing below. We will only send you emails related to DPA updates:

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