Yotpo’s Sub-Processors List

Last updated on May 12, 2020

 

On this page you will find a list of third-party sub-processors and affiliates of Yotpo, Inc. (“Yotpo”) currently authorized to process personal data for Yotpo’s services, depending upon which functions you enable. For purposes of this exhibit, the term “End Users” refers to the customers of Controller:

Sub-ProcessorRelevant ServicesCorporate LocationGDPR Article 45 Mechanism for TransferData Subjects
Amazon Web Services, Inc.Provides cloud hosting services to host user-generated content that Yotpo collects on the Controller’s behalf.USAPrivacy Shield CertificationEnd Users
DigitalOcean, LLCProvides cloud hosting and routing service for Yotpo’s internal product development.USAPrivacy Shield CertificationEnd Users
SendGrid, Inc.Cloud-based email services provider to communicate review request emails to End Users.USAPrivacy Shield CertificationEnd Users
Looker Data Sciences, Inc.Data modeling and visualization platform for data analytics.USAPrivacy Shield CertificationEnd Users
ViSenze Pte, Ltd.Provides artificial intelligence-based visual search and image recognition to improve the  shopping experience for End Users by identifying additional products that appear in the images displayed on Controller’s websiteEU, SingaporeStandard Contractual ClausesEnd Users
Qubole, Inc.Provides a cloud-based platform for data processing and data analytics.USAStandard Contractual ClausesEnd Users
Kaltura, Inc.Provides a video hosting platform and service to enable the upload and hosting of End Users’ videos on the Controller’s website.USAPrivacy Shield CertificationEnd Users
Tableau Software, LLC Provides software for Yotpo’s development of data analytics dashboards for processing and display of Controller’s data.USAPrivacy Shield CertificationEnd Users, Customer employees
Bazaarvoice, Inc.Yotpo distributes reviews of Controller’s products across a network of retail partners through a syndication partnership with Bazaarvoice, Inc.USAPrivacy Shield CertificationEnd Users
Segment.io, Inc.Measures user interactions, such as downloads and clicks,  for insights, service improvement and support.USAPrivacy Shield CertificationCustomer employees
Peaberry Software Inc. (dba “Customer.io”)Cloud email services provider using End User behavioral data for targeted email communications.USAPrivacy Shield CertificationCustomer employees
Zendesk, Inc.Provides customer relations management software and a customer support platform to enable Yotpo to support and manage Yotpo’s relationship with the Controller.USAPrivacy Shield CertificationCustomer employees
SalesForce.com, Inc.Provides customer relations management software and a customer support platform to enable Yotpo to support and manage Yotpo’s relationship with the Controller.USAPrivacy Shield CertificationCustomer employees
Twilio, Inc.Provides features and services to allow communication with End User via SMS, chat, and voice.USAPrivacy Shield CertificationEnd Users
Nexmo LimitedProvides features and services to allow communication with End User via SMS, chat, and voice.UKStandard Contractual ClausesEnd Users
Intercom, Inc.Provides features and services to allow communication with End User via SMS, chat, and voice.USAPrivacy Shield CertificationEnd Users
Bandwidth, Inc.Provides features and services to allow communication with End User via SMS, chat, and voice.USAPrivacy Shield CertificationEnd Users
Alfa Business Outsourcing Philippines Inc DBA Teams.phProvides customer support services to enable Yotpo to support and manage Yotpo’s relationship with the Controller.PhilippinesStandard Contractual ClausesCustomer employees
Support Enterprises Inc.Provides customer support services to enable Yotpo to support and manage Yotpo’s relationship with the Controller.PhilippinesStandard Contractual ClausesCustomer employees

 

Yotpo’s AffiliateCorporate LocationGDPR Article 45 Mechanism for Transfer
Yotpo LtdIsraelAdequacy decision by the European Commission
Yotpo UK LimitedUnited KingdomTransfer under the GDPR during Brexit transition period ending Dec. 31, 2020
Yotpo, Inc.United StatesPrivacy Shield Certification
SMSBumpBulgariaEU Member State
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