“Yotpo is a fundamental part of our recommended tech stack.”
Laura Doonin, Commercial Director
Last Update: June 18, 2026
The following lists provide information regarding third-party sub-processors and corporate subsidiaries of Yotpo Ltd. (“Yotpo”), currently authorized to process Personal Data of End Users for Yotpo’s services. For purposes of this exhibit, the term “End Users” refers to the customers (Shoppers) of the Merchant.
Sub-Processors used by all Yotpo products
We use the third parties listed below in all Yotpo products
| Name | Description | Location | EU & UK data transfer mechanism |
| Amazon Web Services, Inc. | Cloud computing / storage provider | USA | Standard Contractual Clauses |
| Akamai Technologies Israel Ltd. | CDN | Israel | EU & UK Adequacy Decision |
| Edgecast Inc. | CDN | USA | Standard Contractual Clauses |
| Salesforce.com, inc. | Ticketing and support services | USA | Standard Contractual Clauses/PDF |
| SendGrid Inc. | Email communication with End-Users | USA | Standard Contractual Clauses/PDF |
| Snowflake | Data warehouse | USA | Standard Contractual Clauses |
| Gearset Ltd. | Backup services for Salesforce | UK | EU & UK Adequacy Decision |
| Coralogix, Inc. | Log aggregation and correlation | Israel | EU & UK Adequacy Decision |
| OpenAI, LLC | Product functionality and internal services. | USA | Standard Contractual Clauses |
| Quack AI, Inc. | Support and knowledge automation | USA | Standard Contractual Clauses |
| Click House, Inc | Data warehouse | USA | Standard Contractual Clauses |
| Ask-AI Technologies Inc.(Mosaic AI) | Ticket resolution, knowledge generation, case intelligence, support operations | USA | Standard Contractual Clauses |
| Anthropic, PBC (Claude) | Product functionality and internal automation | USA | Standard Contractual Clauses |
| Google LLC (Gemini) | Product functionality and internal automation | USA | Standard Contractual Clauses |
| n8n GmbH | Data flow integration and automation | Germany | EU-based entity |
| Workato, Inc. | Data flow integration and automation | USA | Standard Contractual Clauses |
Additional Sub-Processors used in the Reviews and Ratings product
| Name | Description | Location | EU & UK data transfer mechanism |
| Kaltura Inc. | Video hosting | USA | Standard Contractual Clauses |
| Peaberry Software Inc. (Customer.io) | Email service provider | USA | Standard Contractual Clauses |
| Wholescale Inc. | Provides syndication services | USA | Standard Contractual Clauses |
Additional Sub-Processors used in the Visual UGC product
| Name | Description | Location | EU & UK data transfer mechanism |
| ViSenze Pte Inc. | Visual search and image recognition | EU, Singapore | Standard Contractual Clauses |
| Kaltura inc. | Video hosting | USA | Standard Contractual Clauses |
Subsidiaries & Support
The following are Yotpo’s subsidiaries and third-party customer support service providers that may be engaged to provide our Service. A third-party service provider will only serve as a sub-processor in cases where access to customer data is required to handle your support query
| Name | Description | Location | EU & UK data transfer mechanism |
| Yotpo Ltd. | Yotpo Headquarters | Israel | EU & UK Adequacy Decision |
| Yotpo UK Limited | Yotpo sales branch, includes sales and customer success teams | UK | EU Adequacy Decision |
| Yotpo Inc. | Yotpo sales branch, includes sales and customer success teams | US | Standard Contractual Clauses |
| Yotpo (AUS) Pty Ltd. | Yotpo sales branch, includes sales and customer success teams | Australia | Standard Contractual Clauses |
| SMSBump Limited | SMSBump headquarters, includes development, sales and customer success teams | Bulgaria | EU-based entity |
| Yotpo Canada, Inc. | Yotpo sales branch, includes sales and customer success teams | Canada | Standard Contractual Clauses |
| Alfa Business Outsourcing Philippines Inc DBA Teams.ph | Provides customer support and human moderation (as applicable) services to Yotpo’s Merchants and Shoppers | Philippines | Standard Contractual Clauses |
| Support Enterprises Inc. | Provides customer support and human moderation (as applicable) services to Yotpo’s Merchants and Shoppers | Philippines | Standard Contractual Clauses |
| Channel Information Technology Support and Leasing Services Corp | Provides customer support and human moderation (as applicable) services to Yotpo’s Merchants and Shoppers | Philippines | Standard Contractual Clauses |
| Hire Horatio, LLC | Provides customer success and support services to Yotpo’s Merchants and Shoppers | Dominican Republic | Standard Contractual Clauses |
Changes to this list
*Please note that we update our data processing agreement with new integrations and sub-processors as they become relevant. You can stay updated by subscribing below. We will only send you emails related to DPA updates:
“Yotpo is a fundamental part of our recommended tech stack.”
Laura Doonin, Commercial Director
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