Yotpo’s Sub-Processors List

Last updated on August 1, 2021

On this page you will find a list of third-party sub-processors and affiliates of Yotpo, Ltd. (“Yotpo”) currently authorized to process personal data for Yotpo’s services, depending upon which functions you enable. For purposes of this exhibit, the term “End Users” refers to the customers of Controller:

Sub-ProcessorYotpo ProductDescription / Relevant ServicesCorporate LocationEU/UK Data Transfer MechanismData Subjects
Amazon Web Services, Inc.All ProductsProvides cloud hosting services to host user-generated content that Yotpo collects on the Controller’s behalf.USAStandard Contractual ClausesEnd Users
DigitalOcean, LLCAll ProductsProvides cloud hosting and routing service for Yotpo’s internal product development.USAStandard Contractual ClausesEnd Users
SendGrid, Inc.Reviews & Ratings / Loyalty & ReferralsCloud-based email services provider to communicate review request emails to End Users.USAStandard Contractual ClausesEnd Users
Looker Data Sciences, Inc.Loyalty & ReferralsData modeling and visualization platform for data analytics.USAStandard Contractual ClausesEnd Users
ViSenze Pte, Ltd.Visual User Generated ContentProvides artificial intelligence-based visual search and image recognition to improve the shopping experience for End Users by identifying additional products that appear in the images displayed on Controller’s websiteEU, SingaporeStandard Contractual ClausesEnd Users
Qubole, Inc.Internal Use OnlyProvides a cloud-based platform for data processing and data analytics.USAStandard Contractual ClausesEnd Users
Kaltura, Inc.Ratings & Reviews / Visual User Generated ContentProvides a video hosting platform and service to enable the upload and hosting of End Users’ videos on the Controller’s website.USAStandard Contractual ClausesEnd Users
Tableau Software, LLCInternal Use OnlyProvides software for Yotpo’s development of data analytics dashboards for processing and display of Controller’s data.USAStandard Contractual ClausesEnd Users
Segment.io, Inc.Ratings & Reviews / Visual User Generated ContentMeasures user interactions, such as downloads and clicks, for insights, service improvement and support.USAStandard Contractual ClausesEnd Users
Peaberry Software Inc. (dba “Customer.io”)Ratings & ReviewsCloud email services provider using End User behavioral data for targeted email communications.USAStandard Contractual ClausesEnd Users
SalesForce.com, Inc.Internal Use OnlyProvides customer relations management software and a customer support platform to enable Yotpo to support and manage Yotpo’s relationship with the Controller.USAStandard Contractual ClausesEnd Users
Twilio, Inc.SMSProvides features and services to allow communication with End User via SMS, chat, and voice.USABinding Corporate Rules, Standard Contractual ClausesEnd Users
Nexmo LimitedSMSProvides features and services to allow communication with End User via SMS, chat, and voice.UKAdequacy, Standard Contractual ClausesEnd Users
Bandwidth, Inc.SMSProvides features and services to allow communication with End User via SMS, chat, and voice.USAUS Data OnlyEnd Users
Intercom, Inc.SMSProvides a customer support platform to enable Yotpo (SMSBump) to support and manage Yotpo’s relationship with our customers.USAStandard Contractual ClausesEnd Users
Alfa Business Outsourcing Philippines Inc DBA Teams.phAll ProductsProvides customer support services to enable Yotpo to support and manage Yotpo’s relationship with the Controller.PhilippinesStandard Contractual ClausesEnd Users
Support Enterprises Inc.All ProductsProvides customer support services to enable Yotpo to support and manage Yotpo’s relationship with the Controller.PhilippinesStandard Contractual ClausesEnd Users

 

Yotpo’s AffiliateCorporate LocationEU/UK Data Transfer Mechanism
Yotpo Ltd.IsraelAdequacy decision by the European Commission
Yotpo UK LimitedUnited KingdomAdequacy decision by the European Commission
Yotpo Inc.United StatesIntra-company Agreement
SMS Bump Ltd.BulgariaEU Member State

 

*Please note that we update our data processing agreement with new integrations and sub-processors as they become relevant. You can stay updated by subscribing below. We will only send you emails related to DPA updates:

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