Product Updates: July 2020

Product Updates: July 2020

July 2020

Reviews IconReviews & Ratings (1)
VMS IconVisual Marketing (1)
Loyalty & Referrals IconLoyalty & Referrals (1)

Reviews IconReviews & Ratings

Update: View the distribution of star ratings for a specific product at the top of reviews and click to filter by rating.

July 6, 2020

Brands that have been using the Smart Filters can now add the star distribution component to the header of the widget. Learn more here.

 

Enhancement: Export the videos you collected with your reviews.

July 15, 2020

You can now also import legacy reviews with videos into Yotpo. Learn more here.

 

New Platform Feature: Get a more unified and secure login experience with our new SAML single-sign-on solution.

July 15, 2020

Contact your CSM for more information.

 

Enhancement: Receive a notification if we haven’t synced any orders from your store within the last 5 days.

July 16, 2020

If we have not detected any orders from your store for the past 5 days, we’ll notify you directly in the Yotpo Admin Notification Center. Learn more here.

 

Platform Enhancement: Stay on top of your payments with our billing alerts.

July 31, 2020

If your credit card details become out-of-date or get close to expiring, you’ll get a notification in the Yotpo admin.

VMS IconVisual Marketing

New Platform Feature: Get a more unified and secure login experience with our new SAML single-sign-on solution.

July 15, 2020

Contact your CSM for more information.

 

Enhancement: Gain more control over your media.

July 17, 2020

You can now change the name of users that uploaded media to your account. Learn more here.

 

New: Customize the order your images are displayed in custom galleries with our new image sorting feature.

July 21, 2020

Photos uploaded via on-site galleries will appear in Visual Curation within the Uploaded tab. Learn more here.

 

New: Quickly identify all users who uploaded media to your on-site gallery by exporting a CSV file and sending it straight to your email inbox.

July 23, 2020

Get a list of all users who uploaded media to your site. Just click Export Customer List, enter the relevant email address, and we’ll send you a CSV file right away. Learn more here.

 

Platform Enhancement: Stay on top of your payments with our billing alerts.

July 31, 2020

If your credit card details become out-of-date or get close to expiring, you’ll get a notification in the Yotpo admin.

Loyalty & Referrals IconLoyalty & Referrals

New: Earning Points module to present all campaigns onsite easily.

July 1, 2020

The Earning Points Module is a highly-customizable way to display all your campaigns onsite. You can deploy a new module in minutes, with no development required. Learn more here.

 

New: Refer friends via personal email.

July 6, 2020

Refer your friends via your own Gmail, Outlook, or Yahoo email provider to send more personalized and targeted referrals. Learn more here.

 

Enhancement: New API to fetch all recently updated customers.

July 7, 2020

This API fetches a list of all the customers who were updated in the last 7 days, as well as their customer data registered in the Yotpo Loyalty database. Learn more here.

 

New: Read-only and interactive Redeem Points modules.

July 8, 2020

Easily create an on-site redemption experience for your loyalty program with our module editor. Learn more here.

 

New: “My Activity” module.

July 8, 2020

The My Activity Module is a highly-customizable way to greet your customers and show them their activity in your loyalty program. Learn more here.

 

New: Checkout Module.

July 9, 2020

The Checkout Module is a highly-customizable way to let customers redeem their points at checkout. Learn more here.

 

New Platform Feature: Get a more unified and secure login experience with our new SAML single-sign-on solution.

July 15, 2020

Contact your CSM for more information.

 

Enhancement: Prevent referral fraud.

July 17, 2020

We are constantly updating our fraud prevention measures with cutting-edge features. To learn more, contact your CSM.

 

New: Easily display your VIP tier program on your website with the new VIP Tiers Module!

July 23, 2020

The VIP Tiers Module is highly customizable, and you can build & deploy it with no development required. Learn more here.

 

New: In order to align with the latest Google GSR guidelines, we no longer reward site reviews.

July 23, 2020

Due to new Google GSR guidelines, we will no longer reward for site reviews. Brands who earned rewards in the past for these reviews will still have them, but going forward, they will only earn for product reviews.

 

Enhancement: Automatically apply “Referred Friend” coupons for Shopify & Shopify Plus merchants.

July 29, 2020

 

Platform Enhancement: Stay on top of your payments with our billing alerts.

July 31, 2020

If your credit card details become out-of-date or get close to expiring, you’ll get a notification in the Yotpo admin.

Collect Product & Site Reviews With 2-in-1 Review Requests

Collect Product & Site Reviews With 2-in-1 Review Requests

July 21, 2020

Reviews IconReviews & Ratings (1)

Reviews IconReviews & Ratings

Google has released new Google Seller Rating (GSR) requirements, taking effect in October, in an effort to ensure authenticity and improve the review experience for both businesses and shoppers. These new regulations limit the methods of collection that will be eligible for GSR, making it even more important to generate site reviews via the right methods. With Yotpo’s 2-in-1 Review Requests, it’s easy to collect both product and site reviews in one seamless email flow, maximizing return and driving growth. Learn more.

Updated Shopify Product Catalog Automation

Updated Shopify Product Catalog Automation

July 1, 2020

Reviews IconReviews & Ratings (1)

Reviews IconReviews & Ratings

Yotpo’s integration with Shopify enables you to keep your Yotpo product catalog up-to-date at all times. This feature automatically pushes updates from your Shopify product catalog straight to your Yotpo product catalog. If we detect any errors with your product attribute configurations, we’ll notify you right away in the Yotpo Admin. Learn more.

Collect Higher-Quality Reviews with Smart Prompts

Collect Higher-Quality Reviews with Smart Prompts

June 29, 2020

Reviews IconReviews & Ratings (1)

Reviews IconReviews & Ratings

Smart Prompts uses Yotpo’s proprietary AI technology to identify the review topics that shoppers are most interested in and dynamically suggest relevant topics based on previous reviews and shopper behavior. This encourages shoppers to write more helpful and topic-rich reviews. Learn more.

Advanced Loyalty Campaign Scheduling

Advanced Loyalty Campaign Scheduling

June 25, 2020

Loyalty & Referrals IconLoyalty & Referrals (1)

Loyalty & Referrals IconLoyalty & Referrals

Our new Campaign Scheduling feature enables your brand to proactively manage all aspects of your loyalty program. With this feature, campaigns can be customized and scheduled in advance and deployed at a later date. With Campaign Scheduling, your brand can plan promotions, run time-sensitive campaigns that keep your loyalty program top of mind, and capitalize on the moments your shoppers are most likely to make purchasing decisions. Learn more.

SMS & Email Dual Subscriber Collection Tools

SMS & Email Dual Subscriber Collection Tools

June 10, 2020

SMS IconSMS Marketing (1)

SMS IconSMS Marketing

Collect more subscribers in one engaging touchpoint with our new cross-channel subscriber tools.

  • SMS & email subscription forms
  • SMS & email double-tap subscription flow

With these features, brands empower their shoppers to subscribe to the channels of their choice — increasing engagement, maximizing reach, and driving ROI. Learn more.

Introducing Our New and Improved Visual UGC Solution

Introducing Our New and Improved Visual UGC Solution

June 8, 2020

VMS IconVisual Marketing (1)

VMS IconVisual Marketing

We’ve rebuilt our industry-leading Visual UGC solution to enable brands to discover and display top-performing visual content faster. With all-new features and improved functionality, Yotpo’s Visual UGC solution empowers brands to quickly surface the most influential customer-created photos and videos at high-converting touchpoints along the buyer journey, both onsite and across marketing channels. Learn more.

Swell Rewards Is Now Yotpo Loyalty & Referrals

Swell Rewards Is Now Yotpo Loyalty & Referrals

May 29, 2020

Loyalty & Referrals IconLoyalty & Referrals (1)

Loyalty & Referrals IconLoyalty & Referrals

Yotpo Loyalty & Referrals has all of the great features, functionalities, and customer service that you’ve come to expect from Swell Rewards. Now, brands will be able to create one-of-a-kind customer experiences within the Yotpo eCommerce marketing platform. Learn more.

Ratings & Reviews Data Now Available in Segments Plus

Ratings & Reviews Data Now Available in Segments Plus

May 28, 2020

Loyalty & Referrals IconLoyalty & Referrals (1)

Loyalty & Referrals IconLoyalty & Referrals

Yotpo first introduced Segments Plus to enable brands to create in-depth customer segments using loyalty and referrals data. Now, we’re excited to announce key Ratings & Reviews data points within Segments Plus, empowering brands to build one-of-a-kind customer segmentation that combines buyer behavior with buyer sentiment. Learn more.

Collect More UGC with SMS Review Requests

Collect More UGC with SMS Review Requests

May 13, 2020

Reviews IconReviews & Ratings (1)

Reviews IconReviews & Ratings

SMS Review Requests enable Yotpo customers on Shopify to collect product and site reviews and visual user-generated content, including customer photos and videos, directly via SMS. Now, brands can request reviews and ratings via text, capitalizing on SMS’ high engagement rates and mobile-optimized experiences. Learn more.

Introducing Conversational SMS Flows

Introducing Conversational SMS Flows

May 1, 2020

SMS IconSMS Marketing (1)

SMS IconSMS Marketing

SMSBump users can now use conversational flows to communicate with subscribers via text messages and trigger different automation scenarios depending on their answers. This new functionality allows up to 3 different outcomes depending on the customer’s response and features full analytics on customers replies and behavior. Learn more.

SMSBump Now Integrates With Privy

SMSBump Now Integrates With Privy

May 1, 2020

SMS IconSMS Marketing (1)

SMS IconSMS Marketing

Privy offers conversion tools that enable businesses to create effective marketing campaigns using website pop-ups and banners, abandoned carts, and order follow-up emails. By connecting SMSBump and Privy, you’ll be able to rapidly increase your list of subscribers and benefit from the combined strength and effectiveness of both applications. Learn more.

Yotpo Now Integrates with Tapcart

Yotpo Now Integrates with Tapcart

May 1, 2020

Loyalty & Referrals IconLoyalty & Referrals (1)

Loyalty & Referrals IconLoyalty & Referrals

The Tapcart and Yotpo Loyalty & Referrals integration enables brands to give their customers the best mobile shopping experience by providing them with the ability to earn, track, and redeem rewards right in the mobile app. With the integration between Tapcart and Yotpo Ratings & Reviews, brands can add product reviews directly to the mobile app to enable customers to shop with confidence. Learn more.

Repeat Purchase Prediction & Predictive Analytics

Repeat Purchase Prediction & Predictive Analytics

April 29, 2020

Loyalty & Referrals IconLoyalty & Referrals (1)

Loyalty & Referrals IconLoyalty & Referrals

Yotpo is thrilled to introduce Repeat Purchase Prediction within Segments Plus, the first predictive analytics-driven segment in our loyalty and referrals solution. Now, your brand can automatically interpret the customer data you collect — and you can send more intelligent and relevant offers to shoppers based on where they are in their buyer’s journey. Learn more

Introducing Yotpo Membership

Introducing Yotpo Membership

April 16, 2020

Loyalty & Referrals IconLoyalty & Referrals (1)

Loyalty & Referrals IconLoyalty & Referrals

Paid membership programs are the fastest way to bring in revenue and retain customers. With Yotpo Membership, your brand can quickly launch a membership program to help drive revenue, build customer loyalty, and increase customer lifetime value and purchase frequency. Learn more

Introducing Our Syndication Partnership With Bazaarvoice

Introducing Our Syndication Partnership With Bazaarvoice

February 27, 2020

Reviews IconReviews & Ratings (1)

Reviews IconReviews & Ratings

We’re proud to announce our new partnership with Bazaarvoice, enabling our customers to syndicate their most influential content to the world’s leading retailers reaching over one billion shoppers every month. This partnership allows brands to seamlessly syndicate their best content to third-party retail channels to drive trust, engagement, and more sales. Learn more.

Four New Loyalty Performance Dashboards

Four New Loyalty Performance Dashboards

February 24, 2020

Loyalty & Referrals IconLoyalty & Referrals (1)

Loyalty & Referrals IconLoyalty & Referrals

Yotpo’s loyalty and referrals solution includes four new, comprehensive methods of studying loyalty program performance and measuring ROI.

  • The Loyalty Performance Dashboard evaluates changes in customer behavior within the program, giving brands real and actionable insights into how those loyalty-driven changes are driving revenue.
  • The VIP Tiers Dashboard provides the first detailed look into how many customers are in each VIP tier and analyzes the differences in behavior and engagement between tiers.
  • The Referrals Performance Dashboard displays comprehensive analytics on how the referral program brings in revenue for your brand by studying both the behavior of newly referred customers and existing customers who successfully refer the brand to their friends, providing real insight into potential areas of improvement.
  • The ROI Dashboard compiles key health metrics to help brands easily understand the top-line revenue impact from both loyalty and referral programs.

With access to these new dashboards, your brand can make better business decisions that incorporate loyalty and referrals more intelligently — and ultimately drive lifetime value. Learn more.

Add-to-Cart for Shopify Brands

Add-to-Cart for Shopify Brands

February 13, 2020

VMS IconVisual Marketing (1)

VMS IconVisual Marketing

We’ve made it easier than ever for shoppers to purchase directly from visual UGC! With the Add-to-Cart button on customer photos and videos in your visual UGC gallery, shoppers discover the products they love and add them directly to their shopping cart at the moment of inspiration, facilitating a seamless buyer journey — both for customers making new, spontaneous purchases and customers returning for their favorite products. Learn more.

Fully Customizable On-Site Visual Galleries

Fully Customizable On-Site Visual Galleries

January 3, 2020

VMS IconVisual Marketing (1)

VMS IconVisual Marketing

Enhanced Custom Galleries are fully customizable on-site galleries designed to showcase user-generated photos at key conversion points on your site. The new Add to Cart functionality shortens the path to purchase for Shopify-based merchants. Shoppers can now add products they love directly to their cart from within the visual UGC gallery, which is not only beautiful to browse, it’s engineered to convert. Learn more.

Enhanced Visual Curation Is Here

Enhanced Visual Curation Is Here

January 1, 2020

VMS IconVisual Marketing (1)

VMS IconVisual Marketing

Visual Curation is your all-in-one workspace for moderating and curating user-generated visuals from reviews, Instagram, and on-site uploads and showcasing them across your site and product pages with just a few clicks. This feature allows you to highlight your strongest visual UGC and display it to inspire visitors and boost conversion. Learn more.

Yotpo Is Now a Salesforce Commerce Cloud Quick Launch Partner

Yotpo Is Now a Salesforce Commerce Cloud Quick Launch Partner

December 1, 2019

Reviews IconReviews & Ratings (1)

Reviews IconReviews & Ratings

We’re thrilled to announce that Yotpo has been carefully selected by Salesforce to be a trusted B2C Commerce Quick Launch Program partner for reviews and visual UGC. The Quick Launch Program makes it easy to integrate with bundled solutions from reviews, payment, taxes, and more, so merchants can quickly and cost-effectively launch cutting-edge websites. Learn more.

Yotpo Now Integrates With Salesforce Commerce Cloud

Yotpo Now Integrates With Salesforce Commerce Cloud

December 1, 2019

Loyalty & Referrals IconLoyalty & Referrals (1)

Loyalty & Referrals IconLoyalty & Referrals

Yotpo now integrates with Salesforce Marketing Cloud to create a seamless, loyalty-driven email marketing strategy. Powered by Yotpo data, brands send more effective emails directly through Salesforce Marketing Cloud based on loyalty and referral program engagement and customer purchasing behavior. Learn more.

Introducing the Yotpo & PowerReviews Syndication Partnership

Introducing the Yotpo & PowerReviews Syndication Partnership

November 19, 2019

Reviews IconReviews & Ratings (1)

Reviews IconReviews & Ratings

The new syndication agreement between Yotpo and PowerReviews allows Yotpo customers to join the PowerReviews Open Network and have access to billions of shoppers within the network. This partnership provides retailers with more relevant content from emerging and leading brands, helping consumers make more confident purchasing decisions. Learn more.

Reviews Widgets Now Load Faster on Shopify

Reviews Widgets Now Load Faster on Shopify

November 2019

Reviews IconReviews & Ratings (1)

Reviews IconReviews & Ratings

If your pages aren’t loading in less than a second, your bottom line will suffer. That’s why we’re thrilled to announce that Yotpo’s review widgets now load on Shopify in under 0.5 seconds. Start driving conversion now with the fastest-loading widgets in the industry. Learn more.

Yotpo Now Integrates with Plobal Apps

Yotpo Now Integrates with Plobal Apps

November 2019

Reviews IconReviews & Ratings (1)

Reviews IconReviews & Ratings

With the Plobal Apps & Yotpo integration, merchants will be able to display reviews and enable shoppers to write reviews from directly within the mobile app, with no coding required. Empower your shoppers to share engaging UGC, enhance the shopping experience with social proof, and boost mobile revenue. Learn more.

Yotpo Named Magento’s Built-In Reviews & Visual UGC Provider

Yotpo Named Magento’s Built-In Reviews & Visual UGC Provider

October 22, 2019

Reviews IconReviews & Ratings (1)

Reviews IconReviews & Ratings

We’re thrilled to announce that Magento has hand-picked Yotpo as their bundled user-generated content (UGC) provider, empowering their merchants to efficiently collect and display customer reviews, photos, and videos onsite and off, to build trust and drive sales.

Merchants using the pre-installed integration can get Yotpo up and running on their stores within just a few hours and with minimal development resources. Not only that, but they can also stay on top of UGC performance data with a dashboard displayed within the Magento admin. 

Yotpo is deployed in over 2,000 Magento stores, including on Moroccanoil, Everlast, and Adore Me. Yotpo additionally offers the most integrations in the eCommerce technology ecosystem, with notable Magento partners, such as Nosto, Oracle + Bronto, Listrak, and AdRoll.

Check out our Magento 2 installation and setup guides to get started!

Yotpo Now Integrates with Zaius

Yotpo Now Integrates with Zaius

October 10, 2019

Loyalty & Referrals IconLoyalty & Referrals (1)

Loyalty & Referrals IconLoyalty & Referrals

The Zaius and Yotpo integration allows brands to easily integrate loyalty attributes – like point balance and loyalty tier – into their customer databases in real time. With full access to loyalty data, marketers can also enhance the precision of customer predictions generated by Zaius’ data science capability, making campaigns more personal and timely. Learn more.

Yotpo Now Integrates with ProveSource

Yotpo Now Integrates with ProveSource

October 2019

Reviews IconReviews & Ratings (1)

Reviews IconReviews & Ratings

With the Yotpo and ProveSource integration, you can show off your successes as they happen. This integration allows brands to quickly and easily start showing shoppers positive reviews – in the form of social proof pop-up notifications – along with other real-time notifications, like number of site visitors and purchases completed. Learn more.

Yotpo Now Integrates with DataGrail

Yotpo Now Integrates with DataGrail

September 2019

Reviews IconReviews & Ratings (1)

Reviews IconReviews & Ratings

DataGrail provides businesses and consumers with transparency into their data, and Yotpo’s integration provides customers with an easy way to check what personal data exists in the platform and delete it if they choose. This helps brands to ensure compliance with privacy regulations and build consumer trust. Learn more.

Yotpo Now Integrates with Stitch

Yotpo Now Integrates with Stitch

September 2019

Reviews IconReviews & Ratings (1)

Reviews IconReviews & Ratings

The Stitch & Yotpo integration allows you to replicate your Yotpo data to your data warehouse for business intelligence. Stitch supports all of the major cloud data warehouses, so Yotpo customers can use data from multiple sources to discover additional products or content customers might like, and train algorithms to find patterns and make predictions. Learn more.

Yotpo Now Integrates With Omnisend

Yotpo Now Integrates With Omnisend

August 2019

Reviews IconReviews & Ratings (1)

Reviews IconReviews & Ratings

Yotpo’s integration with Omnisend enables brands to leverage valuable reviewer data for effective and targeted segmentation across all Omnisend communication channels, including email, SMS, Facebook, and more. By enriching contact lists with review data, brands are empowered to send the right audience the most relevant message via the most impactful channel. Learn more.

Display Customer Photos in Google Shopping Ads

Display Customer Photos in Google Shopping Ads

July 1, 2019

Reviews IconReviews & Ratings (1)

Reviews IconReviews & Ratings

Google is rolling out a new feature in its suite of user generated shopping content: customer photos. Brands and merchants will now be able to showcase the photos they collect from their customers alongside reviews in Shopping Ads, introducing another layer of social proof. Learn more.

Collect More Content with Multi-Product Review Requests

Collect More Content with Multi-Product Review Requests

May 20, 2019

Reviews IconReviews & Ratings (1)

Reviews IconReviews & Ratings

We’re absolutely thrilled to announce the release of Yotpo’s  Multiple Product Review Form!

This enhanced review request flow is optimized to collect reviews for multiple products via a frictionless design that allows shoppers to effortlessly review all of the products purchased within the same order.

Learn more about this feature in our Help Center or head over to the Yotpo Blog to learn how Multi-Product Review Requests can help you collect even more reviews!

Showcase Customer Video Content

Showcase Customer Video Content

April 4, 2019

VMS IconVisual Marketing (1)

VMS IconVisual Marketing

Introducing: User-Generated Videos! – We’re thrilled to announce that Yotpo’s Visual Marketing Suite now supports curation of video content from Instagram and video uploads through your on-site galleries!

 

Learn how to build an immersive shopping experience and maximize conversion with authentic customer videos.

Enhanced Lightbox Layouts & Photo Gallery Improvements

Enhanced Lightbox Layouts & Photo Gallery Improvements

February 25, 2019

VMS IconVisual Marketing (1)

VMS IconVisual Marketing

We’ve recently enhanced the appearance of lightboxes opened from within Yotpo’s Visual Marketing on-site Photo Galleries.  The most notable updates can be spotted on mobile-optimized layouts with improved navigation arrows, larger product images, and more prominent call-to-action buttons. Learn more

User Management Updates: New Email Notifications

User Management Updates: New Email Notifications

January 30, 2019

Reviews IconReviews & Ratings (1)

Reviews IconReviews & Ratings

We’re happy to announce that Yotpo’s user management has been enhanced with additional email notification capabilities.

 

Yotpo users with the role of Administrator and Staff can now get email notifications for every new review or question generated through Yotpo! Additionally, Administrators can now designate one user with permissions to comment on reviews in-mail. Learn more

Yotpo Now Integrates with Klaviyo

Yotpo Now Integrates with Klaviyo

March 27, 2019

Reviews IconReviews & Ratings (1)

Reviews IconReviews & Ratings

Introducing Yotpo’s integration with KlaviyoYotpo’s new integration with Klaviyo helps you reach the right people with the right content by using UGC data to create more targeted and effective email campaigns enriched with AI-powered highlights from your best reviews!

 

Using sentiment analysis, Yotpo continuously scans each review, breaks it into individual sentences, and identifies the most positive highlights from your very best product reviews. Top sentences are automatically selected according to their sentiment and topic mentions and prominently displayed within your Klaviyo-based emails.

 

In addition, mutual Yotpo<>Klaviyo contacts are updated with reviewer data from Yotpo, allowing you to segment your lists and create targeted campaigns according to responses to Custom Questions, Latest Review Score, and the total number of reviews created by the reviewer! 

 

Find out how Sunski leverages insights from Swell and Klaviyo to make the most of relationships with loyal customers. Learn more

 

Customer Videos in Visual Galleries

Customer Videos in Visual Galleries

April 8, 2019

VMS IconVisual Marketing (1)

VMS IconVisual Marketing

With this new feature, you can now collect on-brand videos created by your customers on Instagram and display them on your site. You can also allow customers to upload videos directly to your site, all without spending resources on video production. With Customer Videos, you can build an immersive shopping experience and maximize conversions by using the videos your customers have already created for you. Learn more.

Yotpo Now Integrates with MailChimp

Yotpo Now Integrates with MailChimp

February 20, 2019

Reviews IconReviews & Ratings (1)

Reviews IconReviews & Ratings

Introducing Yotpo’s Mailchimp IntegrationYotpo’s integration with Mailchimp helps you take email campaigns to the next level by leveraging highlights from your very best reviews right from within your Mailchimp templates!  Once connected, Yotpo’s advanced AI algorithm automatically identifies your best reviews and leverages smart sentiment analysis to extract the best and most insightful sentences with the highest potential to convert. Top highlights from reviews are then showcased in an eye-catching widget embedding in your Mailchimp templates. Learn more

Yotpo Now Integrates with AdRoll

Yotpo Now Integrates with AdRoll

January 15, 2019

Reviews IconReviews & Ratings (1)

Reviews IconReviews & Ratings

Introducing Yotpo’s Adroll IntegrationYotpo’s AdRoll integration leverages advanced AI technology to automatically populate your Dynamic Display Ad templates with product images matched with your best reviews and ratings for that product. Not only that, by using Natural Language Processing and sentiment analysis, Yotpo extracts the most informative and positive sentences from those reviews, fueling the ads with the excerpts that have the highest potential to convert. Learn more

Introducing Our Customer Hub, Yotpo:Home

Introducing Our Customer Hub, Yotpo:Home

November 4, 2018

Reviews IconReviews & Ratings (1)

Reviews IconReviews & Ratings

There’s no place like home – Introducing Yotpo Home, your very own customer hub. Designed to help you get the most out of Yotpo, access our top optimization tips and breaking news on new features, customer spotlights, and more. Take me home

Leverage AI-Powered Reviews Widgets with Yotpo:Focus

Leverage AI-Powered Reviews Widgets with Yotpo:Focus

November 11, 2018

Reviews IconReviews & Ratings (1)

yotpo focus

Reviews IconReviews & Ratings

Introducing Yotpo Focus – We’re excited to announce the release of Yotpo Focus, a suite of AI-powered review widgets designed to automatically showcase your best customer content on site.

 

Yotpo Focus reinvents the PDP (product description page) by using review content and AI to display the information that is most likely to drive purchase decisions forward quickly, before shopper attention span runs out.

 

Consisting of two AI-powered widgets, Smart Filters and Review Highlights, Yotpo Focus is designed to automatically focus the user’s attention on positive, informative content that is relevant to their interests. This improves the on-site experience, leading to a higher conversion rate.

Yotpo is An Official Magento Premier Technology Partner

Yotpo is An Official Magento Premier Technology Partner

October 9, 2018

Reviews IconReviews & Ratings (1)

Reviews IconReviews & Ratings

Yotpo is now an official Magento Premier Technology Partner – With this new partnership, Magento brands and merchants will gain direct access to our complete eCommerce marketing platform, including reviews, visual marketing, loyalty, referrals, and consumer insights — everything they need to win in a customer-centric world. Learn more

Enhanced Photo Galleries in the Visual Marketing Suite

Enhanced Photo Galleries in the Visual Marketing Suite

October 29, 2018

VMS IconVisual Marketing (1)

VMS IconVisual Marketing

Photo Gallery Enhancements – Photo Gallery Enhancements are here! With Yotpo’s powerful Visual Marketing Suite, creating dynamic and shoppable on-site photo galleries has never been easier. The all-new Photo Galleries page allows you to effortlessly create, customize, and manage Product Galleries and Custom Galleries from one central place.

 

Leverage our new customizable collage, grid, or carousel layouts to blend customer photo galleries into any page on your site to ensure that each gallery looks on-brand and native to the page.

 

Wanna get the full scoop?

Yotpo Acquires Swell Rewards!

Yotpo Acquires Swell Rewards!

August 9, 2018

Loyalty & Referrals IconLoyalty & Referrals (1)

swell and yotpo

Loyalty & Referrals IconLoyalty & Referrals

Yotpo Acquires Swell Loyalty & Referrals – We’re thrilled to announce that Swell Loyalty & Referrals has joined Yotpo’s suite of UGC solutions!

 

Enhancing our complete customer content marketing platform with Swell’s industry-leading loyalty and referrals product suite is a bold, definitive step towards our greater vision to provide brands with the essential technology they need to win in a customer-centric world. Learn more

New Instagram Feeds with @Mention Capabilities

New Instagram Feeds with @Mention Capabilities

September 12, 2018

VMS IconVisual Marketing (1)

instagram api changes

VMS IconVisual Marketing

New Instagram feeds are here! – We’ve made some big changes to the way you curate photos from Instagram. You now have more control over Instagram posts that @mention your Business Profile username in comments and captions.

Instagram’s shift towards the @mention is helping brands build more intentional relationships with their customers.

Check out our latest blog post and Setup Guide to learn more about the latest changes to Instagram Photo Curation!

Customize Emails With the Improved Email Template Editor

Customize Emails With the Improved Email Template Editor

August 27, 2018

Reviews IconReviews & Ratings (1)

Reviews IconReviews & Ratings

Email Template Editor – We’ve recently released a new version of Yotpo’s Email Template Editor! Now it’s easier than ever to make advanced customizations to Yotpo-generated emails to match the native look and feel of your brand. Learn more

 

Improvements include:

  • Ability to save each file independently so you can now customize multiple templates at once
  • Full support for emoji in all email templates and email subject lines 😎
  • Customize email subject lines with dynamic placeholders
  • In-line syntax error validation
  • Improved template hierarchy and terminology
  • Improved template versioning
Make Better Business Decisions With Our Yotpo Insights API

Make Better Business Decisions With Our Yotpo Insights API

July 29, 2018

Reviews IconReviews & Ratings (1)

Reviews IconReviews & Ratings

Insights API: Developers, rejoice! We’ve exposed our very first batch of Yotpo Insights API endpoints. With Insights API, you can retrieve actionable insights about specific products, product collections, reviews, and the topics that are mentioned in them!

 

New User Role: Insights Only

We’ve also added a new role to Yotpo’s User Management!

The Insights Only user role empowers Yotpo account admins to grant exclusive access to Yotpo Insights while restricting access to all other Yotpo features in the Yotpo workspace.

Optimized Widgets for Google’s Accelerated Mobile Pages (AMP) Framework

Optimized Widgets for Google’s Accelerated Mobile Pages (AMP) Framework

July 4, 2018

Reviews IconReviews & Ratings (1)

Reviews IconReviews & Ratings

Yotpo AMP-Optimized WidgetsAccelerated Mobile Pages (AMP), are part of an open-source Google initiative aiming to make the web experience better for all. The project enables the creation of websites and ads that are consistently fast, beautiful, and high-performing across devices and distribution platforms. Web pages and ads published in the AMP open-source format load almost instantly, giving shoppers a smoother, more engaging experience on mobile and desktop alike.

 

We recently released versions of Yotpo’s most popular on-site widgets that are optimized to work within the AMP framework. Apart from their faster loading time, these widgets function in the exact same way as standard Yotpo widgets and can be easily implemented on your AMP site by pasting just a few lines of code! Learn more

Newly Redesigned Yotpo Menu

Newly Redesigned Yotpo Menu

May 21, 2018

Reviews IconReviews & Ratings (1)

Reviews IconReviews & Ratings

New Yotpo Menu – Notice something different? We recently launched our newly redesigned menu for the Yotpo workspace! In addition to a fresh new look, we introduced a more intuitive menu structure and simplified the menu hierarchy. With the new menu,  you can find what you’re looking for faster, easier, and with fewer clicks.

Yotpo is GDPR Compliant

Yotpo is GDPR Compliant

May 18, 2018

Reviews IconReviews & Ratings (1)

Reviews IconReviews & Ratings

Yotpo is GDPR compliant – Yotpo is all about providing consumers with a trustworthy shopping experience, and that extends to reviewers who share their thoughts, photos, and more. This is why our merchants have our commitment to transparency and GDPR compliance to ensure that all merchants and their customers feel confident with every Yotpo interaction. Learn more

We’ve Redesigned the Widget CSS Editor

We’ve Redesigned the Widget CSS Editor

May 14, 2018

Reviews IconReviews & Ratings (1)

Reviews IconReviews & Ratings

The new Widget CSS Editor is here! – Yotpo widgets showcase user-generated content at highly visible conversion points across your site, so it’s important that they look absolutely stunning. Our newly redesigned Widget CSS Editor allows you to apply your own custom CSS overrides to achieve a widget design that’s truly native to your site and brand. With the new CSS Editor,  you can customize and preview widget CSS right through your browser in just a few easy steps. Learn more

Introducing the Product Insights Dashboard!

Introducing the Product Insights Dashboard!

April 20, 2018

Reviews IconReviews & Ratings (1)

Reviews IconReviews & Ratings

Introducing, Product Insights! – The newly released Products Dashboard allows you to easily compare products by star rating and sentiment to better understand which products are popular, which are underperforming, and why. Drill down to learn which topics most commonly surface in reviews and uncover underlying product issues through vital customer feedback. Learn more 

Collect More Photos From Shoppers with On-Site Uploads

Collect More Photos From Shoppers with On-Site Uploads

April 16, 2018

VMS IconVisual Marketing (1)
VMS IconVisual Marketing

We’re thrilled to introduce a new way to curate user-generated photos from your shoppers to custom albums and on-site gallery widgets across your site!


On-site photo uploads
– You can now collect photos from shoppers right through your store website! Shoppers can submit their photos right through your on-site UGC Gallery with just a few clicks. Learn more

 


Introducing Visual Curation Albums!
– Yotpo now makes it possible to curate and organize user-generated photos from Instagram, Reviews, and on-site photo uploads into your own Custom and Product Albums. When you’re ready to showcase photos, simply add galleries to your site and source user-generated photos from your curated albums.

Wanna learn more?
Stay updated about Media Moderation Enhancements and learn more about Visual Curation Albums.

Collaborate With Teammates With New User Management Capabilities

Collaborate With Teammates With New User Management Capabilities

January 15, 2018

Reviews IconReviews & Ratings (1)

Reviews IconReviews & Ratings

Introducing, User Management! – We’ve just made it easier to collaborate with teammates across store pages within your Yotpo account. User Management allows you to designate a Yotpo administrator, add teammates to Yotpo, and designate teammate permissions for access to specific stores in your account and more! Learn more

 

 

Enhanced Reviews Carousel Logic

Enhanced Reviews Carousel Logic

The Reviews Carousel just got smarter!

Reviews IconReviews & Ratings (1)

Reviews IconReviews & Ratings

Reviews Carousel Logic Enhancements – By increasing the visibility of your best reviews at key on-site conversion points, the Reviews Carousel effectively projects social proof and alleviates buyer hesitation where it matters the most. Yotpo’s new logic enhancements to the Reviews Carousel help to diversify the reviews displayed and ensure that only your best reviews are showcased on-site. Click here to learn more about these enhancements. 

Develop Great Apps with the Yotpo Developer Portal

Develop Great Apps with the Yotpo Developer Portal

Develop great apps powered by user-generated content!

Reviews IconReviews & Ratings (1)
Loyalty & Referrals IconLoyalty & Referrals (1)

Reviews IconReviews & Ratings

Introducing, the Yotpo Developer Portal! – Yotpo’s all-new Developer Portal is your starting point for building great apps powered by user-generated content. Our developer-friendly walkthrough guides and integration toolkits help you design, develop, and deploy your own custom apps and integrations!

Email Marketing:Enhance email marketing campaigns and abandoned cart emails with star-ratings, top reviews, and more.

Search: Search smarter by incorporating star-ratings and top-performing products right into search results.

Loyalty & Referrals IconLoyalty & Referrals

Design apps built for loyalty, too!

Loyalty & Rewards: Boost retention by rewarding shoppers with coupons and other incentives for reviewing products and services.

Introducing Yotpo Insights!

Introducing Yotpo Insights!

Your customers are talking. Are you listening?

Reviews IconReviews & Ratings (1)

Reviews IconReviews & Ratings

Introducing, Yotpo Insights! – Yotpo Insights enable you to understand what customers are saying about your products and brand, and gain actionable insights to make better business decisions.

Insights leverages a proprietary Natural Language Processing (NLP) algorithm and deep-learning technology to crawl and understand the content of your reviews. The Insights algorithm automatically identifies and aggregates topics and opinions mentioned by your customers in reviews, and their sentiments towards them with no need for manual tagging. All your consumer insights are presented in a simple and intuitive dashboard that’s easy to set up and understand!

 

Wanna learn more? Get the full scoop on Yotpo Insights!

Yotpo Now Integrates With Bronto

Yotpo Now Integrates With Bronto

Yotpo and Bronto have joined forces!

Reviews IconReviews & Ratings (1)

Reviews IconReviews & Ratings

Bronto + Yotpo Integration – Take email marketing campaigns to the next level by integrating UGC data from Yotpo with Bronto’s powerful cloud-based commerce marketing automation platform. The Bronto + Yotpo integration makes it possible to trigger segmented newsletters, upsell campaigns, cart abandonment emails, and more! Learn more

The Reviews Carousel – now for product pages too! – We’ve recently added the ability to showcase the Reviews Carousel on product pages too! Adding the Reviews Carousel to your product page template will automatically display the Reviews Carousel populated with reviews for the relevant product by Product ID. Learn more

New & Improved Emails Dashboard

New & Improved Emails Dashboard

Say hello to Yotpo’s new Emails Dashboard.

Reviews IconReviews & Ratings (1)

Reviews IconReviews & Ratings

Email Analytics API – Email analytics endpoints allow you to retrieve data on review request emails, reminder emails, coupons, comments, and other correspondences sent through the Yotpo system. Use these endpoints to get analytics on emails sent, read, and bounced as well as content generated through emails, click-through rate from emails, and more. You can pull analytics data as raw or grouped data for the data range specified and even export data as a .csv
Learn more

Emails Dashboard – Yotpo’s Emails Dashboard was completely redesigned from the ground up. The new Emails Dashboard is packed with comprehensive performance analytics on Review Request emails, Q&A emails, and Coupons and Notification emails sent through Yotpo. Graphs and flowcharts per email-type make it easy to track performance by open-rate, clickthrough rate, and how many reviews were generated as a result. You can even generate a detailed report to see an itemized breakdown of individual email addresses and errors to identify optimization opportunities. The better your emails perform, the more reviews and content you generate!
Learn more

 

 

Add Free-Text Answers to Your Custom Review Forms

Add Free-Text Answers to Your Custom Review Forms

There’s a new type of Custom Review Form question in town!

Reviews IconReviews & Ratings (1)

Reviews IconReviews & Ratings

Custom Review Forms – Free-Text Answers

You can now improve the overall quality of your reviews by adding open-ended questions to your Custom Review Forms! Free-text answers to open-ended questions allow your reviewers to elaborate in detail about a specific aspect of your product or buying experience- helping you extract the detailed feedback you’re looking for.
Learn more

 

 

 

Yotpo Now Integrates with Listrak

Yotpo Now Integrates with Listrak

Maximize the power of your user-generated content by integrating Yotpo and Listrak.

Reviews IconReviews & Ratings (1)

listrak

Reviews IconReviews & Ratings

Listrak Integration – Fueled by AI, machine learning, and predictive analytics, Listrak helps you unlock the power of your customer data to create personalized 1:1 interactions.
Listrak has more than a decade of digital marketing experience, serves more than 1,000 clients, and works with leading brands.

 

The seamless integration between Yotpo and Listrak shortens the time it takes to get your solutions up and running and ensures that we always have the latest qualified reviews. Star ratings, partial or full reviews can easily be added to automated campaigns and product recommendations — allowing your customers to see the social proof of your products in the channel they are currently engaging in.

 

Click here to learn more about what you can do with Yotpo and Listrak.

Showcase Content in Visual UGC Galleries

Showcase Content in Visual UGC Galleries

They say a picture is worth a thousand words. Let your user-generated photos do the talking.

VMS IconVisual Marketing (1)

User-Generated Photos

VMS IconVisual Marketing

UGC Gallery – The UGC Gallery is a great way to alleviate buyer hesitation and increase conversion rate by showcasing visual user-generated content at key conversion points on your site. Use the UGC gallery to create fully customizable widgets to beautifully display user-generated photos. Best of all, there’s no limit to the number of galleries you can create!

Click here to learn more.

 

Product Gallery – Authentic photos collected from customers along with their reviews are a proven way to establish a personal connection with potential buyers. The Product Gallery is a customizable photo gallery designed to showcase these user-generated product photos where they count the most- right on your product pages!

Click here to learn more.

New & Enhanced Content Moderation Logic

New & Enhanced Content Moderation Logic

Spend less time moderating, and more time engaging your customers.

Reviews IconReviews & Ratings (1)

Moderation

Reviews IconReviews & Ratings

Moderation Enhancements – Yotpo’s new and enhanced moderation logic and settings empower you with a more intuitive experience when moderating reviews. An improved moderation logic means less time moderating content and more time engaging your customers.

Click here to learn more.

Content Syndication Enhancements

Content Syndication Enhancements

Syndication just got awesome!

Reviews IconReviews & Ratings (1)
Loyalty & Referrals IconLoyalty & Referrals (1)

Syndication

Reviews IconReviews & Ratings

Syndication Enhancements – Content syndication allows you to leverage existing content for the same product or site across different accounts. For example, if you sell the same product in more than one store, you can maximize the potential of every review by sharing it across all of your sites. In addition to syndicating reviews, Yotpo now supports syndication of all types of user-generated content! This includes photos from reviews, custom review forms, Q&A, comments, and of course- product and site reviews! You can learn more about content syndication in this helpful guide.

Loyalty & Referrals IconLoyalty & Referrals
Save Time with Auto-Publish By Sentiment

Save Time with Auto-Publish By Sentiment

Reviews aren’t just about the stars. What they say matters, too.

Reviews IconReviews & Ratings (1)

Smart Sentiment Analysis

Reviews IconReviews & Ratings

Auto-Publish by Sentiment – Enable Auto-Publish by Sentiment to save valuable time when moderating reviews!  Yotpo’s Smart Sentiment algorithm will analyze your reviews and automatically filter out reviews that contain negative sentiment regardless of their star rating.

Click here to learn more.

Introducing Dedicated SEO Pages!

Introducing Dedicated SEO Pages!

Getting reviews starts with getting found.

Reviews IconReviews & Ratings (2)

SEO Page

Reviews IconReviews & Ratings

SEO Page – Yotpo’s SEO Page aggregates all your site reviews and star ratings in a single dedicated page on your website, where it can be easily crawled by Google.

In other words, this page is designed to outrank third-party review sites and aggregators in searches for reviews of your brand- effectively driving more traffic to your site!

Check out our blog post to learn more!

 

 

 

Reviews IconReviews & Ratings

Site Level Rich Snippets – Site-level Rich Snippets allow potential customers to see your star rating and learn a bit about your store right in Google search results.

This is a great way to drive incoming traffic away from third-party sites and straight toward your store, where shoppers can read your approved reviews and continue directly to purchase. Click here to learn how to implement site-level Rich Snippets.

Setting Up is Easy With the New Installation Wizard

Setting Up is Easy With the New Installation Wizard

Reviews IconReviews & Ratings (2)

Yotpo Installation

Reviews IconReviews & Ratings

Installation Wizard – Installing Yotpo on your eCommerce platform has never been easier! The Installation Wizard helps you set up your review request emails, customize your on-site widget, and integrate with your store in three simple steps.

 

Export Photos – You can now export photos along with your reviews! Your reviews export form now includes the source URL of a review’s published and unpublished photos.

Click here to learn more.

Reviews IconReviews & Ratings

Upload More Photos – Yotpo now allows reviewers to upload as many 15 photos with their reviews! User-Generated Photos are a proven way to foster a strong connection with your potential buyers. When visitors see customers using your products, they can see themselves using your products and are therefore more likely to convert. Contact your Yotpo Success Manager to learn more.

Gain Insights With the New Photo Performance Dashboards

Gain Insights With the New Photo Performance Dashboards

Understanding and optimizing your photos

VMS IconVisual Marketing (1)

Yotpo Dashboard

VMS IconVisual Marketing

Photos Performance Dashboard – Check out Yotpo’s brand new Photos Performance Dashboard to better understand how your visual marketing content is consumed by visitors to your site. Use the dashboard to gain insights on how your visitors view and interact with photos published through your on-site widgets and get detailed analytics on photo impressions, click-through rate, and conversion rate.

 

Complete with detailed breakdowns over time, the Photos Performance Dashboard makes it easy to spot trends and optimize the placement of visual marketing widgets on your site. More information here 

Add Reviews Badges To Your Product Pages

Add Reviews Badges To Your Product Pages

Adding a badge of trust to product pages

Reviews IconReviews & Ratings (1)

Yotpo Product Badge

Reviews IconReviews & Ratings

Product Reviews Badge – Yotpo now makes it possible to add reviewer badges to your product pages! Use the Product Reviews Badge to establish social proof and engagement by placing it right on your product pages.

 

The badge automatically reflects the number of published reviews per product and offers easy access to read related reviews simply by clicking on the badge.

More information here.

Introducing Real-Time Optimization

Introducing Real-Time Optimization

A smarter way to generate reviews

Reviews IconReviews & Ratings (1)

Reviews IconReviews & Ratings

Real-time Optimization – Real-time Optimization is a smart review submission setting that automatically optimizes the format of your reviews submission form.

 

Real-time Optimization detects the device and email client used to open review request emails and will automatically display the review submission form that is most compatible at that time. 

 

Real-time Optimization detects the device and email client used to open review request emails and will automatically display the review submission form (In-mail form or Landing Page) that is most personalized and compatible at that time. 

 

Soon, we’ll be adding other cool enhancements to Real-time Optimization, to ensure you generate as much content as possible. More information here.

Make Data-Driven Decisions With the Photos Dashboard

Make Data-Driven Decisions With the Photos Dashboard

A big addition to the analytics suite and more

Reviews IconReviews & Ratings (1)
VMS IconVisual Marketing (2)
Loyalty & Referrals IconLoyalty & Referrals (1)

Reviews IconReviews & Ratings
VMS IconVisual Marketing

Photos Dashboard – The Photos Dashboard helps Yotpo users make data-driven visual marketing decisions and guides them to get all of their product pages showcasing customer photos.

The dashboard shows how many photos have been generated and tagged to each product, and then how many photos are actually published to each product page. Check it out.

 

Visual UGC Gallery – Photos marked as “favorite” remained in the first positions of the Gallery even after they were unmarked as favorite. Now, photos unmarked as favorite will appear further down in the gallery according to publish date. Go to the Gallery.

 

Delete Store – We’ve added a “Delete Store” button in the Account Settings of accounts that have multi-store. This way, you can deactivate a Yotpo account, whether it’s a real, staging, or test account, to make room for other accounts. Go to settings.

VMS IconVisual Marketing

Boosting a Social Push Post – After merchants used Social Push to push a post to Facebook, they were unable to boost it in Facebook. We’ve fixed the bug, and now Social Push posts are boostable. Push Some Photos!

Loyalty & Referrals IconLoyalty & Referrals
Add HTML Variables to Email Review Requests

Add HTML Variables to Email Review Requests

Enhancements and more accurate reporting

Reviews IconReviews & Ratings (1)

Reviews IconReviews & Ratings

HTML Variables in Emails – We’ve added the option to add dynamic variables in review request emails. You can include {user}, {store_name}, {product}, and {product_description} to engage customers and remind them what they purchased. It will increase the odds that your customers write reviews. Send a Targeted Product Review.

 

Conversion Rate in Reviews Dashboard – Not all written reviews were counted in calculating conversion rate in the Reviews Dashboard. As a result, users saw a lower email-to-review conversion rate than the reality. We’ve fixed it to capture all written reviews.

Here’s how we calculate email-to-review conversion rate in the Reviews Dashboard as taken from our help center:

Social Push – We’ve migrated the Social Push page over to our new interface. We’re balancing developing new features with migrating over the rest of the pages, but rest assured, the entire Yotpo Admin will have the new look & feel soon.  See it live.

The overall conversion rate, from email to review, is calculated from Mail After Purchase, Targeted Site Review, Mail After Service, Mail After Invoice, and Targeted Product Review emails.

Conversion Rate for Mail After Purchase (MAP) emails is the percent of orders that result in at least one review written per order.

If you have configured Smart Reminder emails or Bulk Purchase Settings (AKA you send multiple emails from a single order), Yotpo reports on whether the buyer writes a review or not from an order. We do not show conversion rate per MAP email sent.

To illustrate with an example, an order containing two items was made on your site, and you send a MAP review request and reminder email for each item. The customer ultimately writes a review on one of the products from a reminder email. Your conversion rate on that order is 100% since you were able to generate content for that order.

Targeted Review Request Enhancements

Targeted Review Request Enhancements

A few enhancements to make it even easier to use Yotpo.

Reviews IconReviews & Ratings (1)

How to get more returning customers

Reviews IconReviews & Ratings

Targeted Review Requests – We’ve made the spam filter optional on Targeted Review Requests. This way, you can send TRRs to customers no matter when they received their last review request. Just check or uncheck the Spam Filter box before sending review requests.

 

Moderation Search – Users were unable to search by product id in Reviews Moderation. We’ve fixed the bug so it’s easier to find and moderate reviews.

 

Pinterest Push in Conversion Dashboard – Now that users are generating traffic from our recently-launched Pinterest integration, we’ve added Pinterest Push as a source in the Conversion Dashboard. You can see traffic from Pinterest, as well as from other marketing channels, in the Acquisition tab.

 

Email Blacklist – Users used to have to manually type out customers’ email addresses to add to the MAP Blacklist. The Blacklist now supports copy/paste which saves you time and saves customers from getting undesirable emails. Use the Blacklist from Email Settings.

Add Hyperlinks to Comments and Q&A Responses

Add Hyperlinks to Comments and Q&A Responses

A bundle of enhancements to make Yotpo better for you.

Reviews IconReviews & Ratings (1)

Links in Comments and Q&A are here!

Reviews IconReviews & Ratings

Links in Comments – You can now add hyperlinks to your comments and Q&A responses by using the following syntax when commenting/answering via Moderation or email:

This is a [link](https://destinationurl.com)   

The URL must begin with https:// or https://

Use hyperlinks to direct customers to other product pages, shipping policies, UGC galleries, or other resources. Moderate now.

*Note: If using the CSS Editor, you will need to update your Widget Version to use this functionality.

 

Send Test Emails UX – We’ve enhanced the UX of sending a Test email in the MAP, reminders, site review requests, and every other email. Now, it should be even easier to modify your emails and send tests before taking them prime time. Customize your MAP.

 

Resource Center in Conversion Dashboard – We’ve added a section to the Conversion Dashboard that includes benchmark data on Yotpo clients across various industries. Now, you’ll be able to make more sense of the metrics you see in the dashboard. See it live.

 

Nosto Integration – Nosto users, rejoice. Now you can include Yotpo’s Star Rating within Nosto Product recommendations on your site.

If you’re unfamiliar with Nosto, it’s a powerful eComm marketing software for Facebook Ads, Product Recommendations, Behavioral Popups, and Personalized Emails.

The integration is available on Shopify only, but it will expand to other platforms. Click here for more information.

 

Remove a Review after Archiving – Before, when archiving a review from Reviews Moderation, the review would stay within view, making it uneasy to move on to moderate other reviews. Now, every time you archive a review, it will immediately disappear from the screen and move to the archived folder.

Introducing the Conversion Dashboard!

Introducing the Conversion Dashboard!

Now you can quantify the value your business gets from Yotpo.

Reviews IconReviews & Ratings (2)

The long-awaited Conversion Dashboard is out and available for all Yotpo users on all packages.

Yotpo Conversion Dashboard

Reviews IconReviews & Ratings

Conversion Dashboard – The Conversion Dashboard is your newest analytics tool that provides you with key performance metrics so you can understand ROI from Yotpo and optimize your Yotpo deployment. The dashboard is located here. If you need help, check out our documentation and video

 

Product Blacklist – Let’s say a customer bought your product on January 1st. At that time, a review request was queued to send to the customer on January 14th. But before it’s sent, on January 10th, you blacklist the product because it’s been discontinued.

Up until now, that queued review request would still be sent even though was for a blacklisted product. With this enhancement, we’re invalidating already-queued review request emails for blacklisted products, so the email in this case would not be sent.

Reviews IconReviews & Ratings

Emails Dashboard – We’ve reconfigured the Classic Dashboard into the Emails Dashboard, which contains data on emails sent over time. Now, all data that you used to be able to access from the Classic Dashboard can be accessed from either the Emails Dashboard or the Conversion Dashboard.

New Yotpo Admin Now Available For All Yotpo Customers

New Yotpo Admin Now Available For All Yotpo Customers

Generate more customer content through the sleekest interface.

Reviews IconReviews & Ratings (2)

The new Yotpo Admin is now available for all Yotpo customers

Reviews IconReviews & Ratings

New Yotpo Admin – Now all customers have been migrated onto our new interface. The new interface includes a number of our newest features as well as improved moderation, analytics, UX and more. Log in to check it out!

 

Login through BigCommerce – Many BigCommerce users were unable to login to Yotpo via the BigCommerce admin interface. It’s fixed, and you can now access Yotpo through BigCommerce.

 

Hashtags in comments – Curation Moderation search will now pick up on hashtags written in comments on Instagram photos. It’ll help you find even more content to curate and use on-site and throughout the Yotpo marketing channels.

Reviews IconReviews & Ratings

Product Grouping – You can now share reviews and photos between similar products of a different color, size, quantity or material. This feature increases review volume and distribution across your site. Premium users can add products to groups after checking out the documentation

Yotpo Now Integrates with Pinterest

Yotpo Now Integrates with Pinterest

More powerful tools to take your marketing to the next level.

Reviews IconReviews & Ratings (1)

We’ve officially partnered with Pinterest and now have the first-ever UGC-Pinterest integration.

Reviews IconReviews & Ratings

Push to Pinterest – Yotpo’s Pinterest integration pushes authentic customer photos to your Pinterest boards to drive high-intent traffic back to your site. It’s currently available for Yotpo Visual Marketing Tier 2 merchants. Find out more here.

Push to Pinterest Yotpo feature

 

Update Product Catalog – On certain operating systems, merchants were unable update their product catalog and got unexpected error messages. We’ve fixed the issue and now merchants can upload CSV files to update their product catalog data from any operating system. The Catalog Update is available on Yotpo Pro packages and above. Update your catalog. 

 

Reviews Moderation Lag – Some users temporarily experienced delays in Reviews Moderation when they published or archived reviews and Q&A. The system didn’t update according to the action they took. We’ve since solved the problem and made sure the problem won’t happen again. Get Moderating.

 

Powered by Yotpo – In each on-site widget, there used to be an icon that said “Reviews by Yotpo.” This stamp of authenticity is there to show end-customers that the content came from real buyers.

We’ve now changed it to say “Powered by Yotpo” since Yotpo is no longer a reviews solution, but rather an all-in-one UGC platform for reviews, photos, Q&A and more. Yotpo has now signed on 200,000 businesses, and your Yotpo stamp of authenticity is more powerful than ever.

Introducing Yotpo University, Your New Knowledge Base

Introducing Yotpo University, Your New Knowledge Base

Closing the year out strong!

Reviews IconReviews & Ratings (3)
VMS IconVisual Marketing (1)

The highlights of the past weeks include launching our brand new interface to our first batch of users and releasing Yotpo University for the first time.

Reviews IconReviews & Ratings

Yotpo University – It’s your new knowledgebase for Yotpo. We’ve made videos and guides for many of our most popular features that will easily guide you through the setup and proper use of our features. It’ll save you time on the front-end and add value on the back-end. Check out Yotpo University.

Reviews IconReviews & Ratings

New Interface – We’ve opened up our long-awaited interface for the first batch of users. Over the course of these next few weeks, we’ll be migrating over all Yotpo users, so get ready!

Reviews IconReviews & Ratings

Integrations Page – With all our new integrations, it’s been hard to keep track. We’ve published a new Integrations page where you can browse through all the apps, platforms and plugins you can integrate Yotpo into. Check it out and see if there’s one you use.

VMS IconVisual Marketing

Tagging Products to Photos – Some users couldn’t tag multiple products to photos from within Curation Moderation. We’ve since fixed it, and you can once again tag up to three products per photo. Once tagged (and if you set up the Photos Carousel) the photos will show up on each of the product pages associated with the tagged products. Go to Curation Moderation. 

 

Promoted Products in Shoppable Instagram – Now, when only one product is tagged to a photo in Shoppable Instagram, we’ll show Promoted Products below the photo. It will drive more sales for related products and it will take the same logic that you chose for Promoted Products in the Reviews Widget. To activate it, go to the Shoppable Instagram page.

Make Your Instagram Posts Shoppable

Make Your Instagram Posts Shoppable

The highlights of the past weeks include integrations between Yotpo and your favorite apps & social networks.

Reviews IconReviews & Ratings (1)
VMS IconVisual Marketing (2)
Loyalty & Referrals IconLoyalty & Referrals (1)

The highlights of the past weeks include integrations between Yotpo and your favorite apps & social networks.

snip20161123_32

Reviews IconReviews & Ratings

Social Push – Generating customer photos with our Visual Marketing Suite? Now you can push photos to Facebook & Twitter to drive qualified traffic back to your site. All it takes is two click from Reviews Moderation.

 

SearchSpring Integration – Integrating SearchSpring with Yotpo, you can leverage the power of UGC to drive the most relevant products to the top of your search results and category pages. Read more.

 

Social Connections Page – There’s a new page in our new interface for Social Connections. Here you can manage your connections with Facebook, Twitter, and more networks soon to come ;)

VMS IconVisual Marketing

Shoppable Instagram – You can now create a shoppable version of your Instagram feed and enable your Instagram followers to purchase products they see in Instagram photos.

Yotpo’s Shoppable Instagram is unique in that it incorporates multi-layered data, like reviews and orders, into the shoppable feed. Read more.

 

Non-English Language Fixes – Fixes for merchants using non-English languages for the following features: Custom Review Forms & Email Upsells

VMS IconVisual Marketing

Visual UGC Gallery – The gallery was loading slowly for some users. Now it loads so fast, it’s already broken the sound barrier in three different US states.

Loyalty & Referrals IconLoyalty & Referrals

Swell Integration – With Swell’s seamless integration, you can reward your customers when they write product reviews for your store. This proven tactic has helped merchants earn more than double their review totals! Read more.

We’ve Launched the New Reviews Dashboard

We’ve Launched the New Reviews Dashboard

We’re on the move!

Reviews IconReviews & Ratings (2)
VMS IconVisual Marketing (1)

Below are upgrades to the Visual Marketing Suite and progress in the rollout of our new interface.

snip20161122_25

Reviews IconReviews & Ratings

Reviews Dashboard (pictured above) –  We’ve launched the Reviews Dashboard for those in our new interface. It’s an analytics and reporting tool for you to drill down & segment review generation.

 

You can see reviews generated from each one of the Yotpo channels, your avg. star rating by channel, and conversions on review requests over time. You can also filter the results by product.

 

The dashboard includes optimization actions for your review generation, so go check it out!

 

Social Push with Photos – We’ve enhanced the Social Push feature, the ability to push a review to your business Facebook or Twitter page, to include customer photos. Now, when customers upload pictures in reviews, you can push the photo along with the review 👍

Reviews IconReviews & Ratings

Integrations Page – We’ve been building a ton of Integrations so you can integrate reviews into your favorite software applications. Check out the Integrations page, and find something new!

Here are just a few of the new ones:

  • Fomo
  • Antavo
  • Searchanise
  • Swell
  • Sweet Tooth
  • Search Spring

And there are more on the way

VMS IconVisual Marketing

Curation Moderation – For those using Curation Moderation, the search has been slow lately. We’ve fixed it, and then supercharged the search. Now, you should be able to click through customer photos at lightning speeds.

Update Product Attributes in Yotpo Admin

Update Product Attributes in Yotpo Admin

Tons of new features.

Reviews IconReviews & Ratings (6)

We’ve got many new features and integrations for you to better engage with customers.

product-blacklist-for-blog

Reviews IconReviews & Ratings

Product Updates – You can now update product attributes from the Yotpo Admin without the need of a developer. The attributes that can be updated are below. This feature is available on our Pro package and above. Check out our documentation before getting started. 

Name
Description
URL
image_url
price
currency
product_tags
specs_sku
specs_upc
specs_mpn
specs_brand
specs_isbn
blacklist

 

Targeted Product Reviews
Coupons – You can turn coupons on for when customers write reviews via TPRs
Promoted Products – If you have promoted products enabled, they’ll be a part of TPR emails

 

Emojis – Sometimes words just don’t cut it. Now your customers can express themselves with emojis in reviews. They’ll appear alongside text everywhere your reviews appear. Here’s the first review written with emojis (Will Smith wrote it):

Now this is a 📖 all about

how my life got 🔄⬆️⬇️

now I’d like to take a

⌛️ just 💺👈 I’ll tell ya how

I became the 👑 of a

🏠🏡🏠🏡 called 🔔💨

 

Social Curation Moderation – When curating photos from Instagram, you can now click on images to expand them. It will help you more easily see which products are in the photos so you can tag them to products.

Reviews IconReviews & Ratings

New Menu – We’ve restructured the menu in our new interface. As we prepare to make our new interface the only interface, the new structure will make the user experience easier.

Reviews IconReviews & Ratings

Product Imports – Users can now import products to Yotpo by uploading a CSV to the Yotpo Admin. This means users can now send product review requests without connecting to Yotpo’s API. This feature is available on our Pro package and above. Check out our documentation before getting started. 

Reviews IconReviews & Ratings

Product Blacklist – When you add a product to your Blacklist, no review requests will be sent out for that product. Reviews for the product will be excluded from automated placements in the Reviews Carousel, Dynamic Yotpo Ads, Automated Social Push, Visual UGC Gallery and more. Check out the post to find out more.

Reviews IconReviews & Ratings

Fomo Integration – Fomo turns your website into the online equivalent of a busy store. With the integration, you can let shoppers know in real-time when people write reviews.

Reviews IconReviews & Ratings

Sweet Tooth Integration – We’ve completed our integration with Sweet Tooth. Now you can reward verified customer reviews with points to generate more customer content, establish trust and build customer loyalty! Read more here.

Introducing Targeted Product Review Requests!

Introducing Targeted Product Review Requests!

Reviews. For everyone.

Reviews IconReviews & Ratings (2)

What a time to kick off our long-awaited release notes page. We’ve got some long-awaited releases to announce and we have even more in the pipeline.

Targeted Product Review_blog size

Reviews IconReviews & Ratings

Targeted Product Reviews – Reviews are what make the world go ’round. At least that’s our motto at Yotpo. Now your world will move even faster with Targeted Product Reviews.

 

It’s a new page in our Admin to send product review requests in bulk to a CSV of customers. No matter your platform, you can now send product reviews without having to integrate with our API. Check out the blog post or go right to the page in our Admin.

 

Dynamic Coupons Report – The dynamic emails report will now be sent to the correct email address you specify in the Coupons page of the Yotpo Admin. Get started with Coupons.

Reviews IconReviews & Ratings

LoyaltyLion – If you’re like us and you think customer loyalty is a good thing, you’ll love our new integration with LoyaltyLion. You can reward customers for writing reviews and a whole lot more. Read more.

Dynamic Instagram Ads, Yotpo Ads Dashboard, Product Photos in Review Requests

Dynamic Instagram Ads, Yotpo Ads Dashboard, Product Photos in Review Requests

A few backlogged release notes so we don’t kick off the Release Notes page with just one date of updates

Reviews IconReviews & Ratings (1)

A few backlogged release notes so we don’t kick off the Release Notes page with just one date of updates

Kissmetrics-Webinar

Reviews IconReviews & Ratings

Dynamic Instagram Ads – Now you can create Dynamic Instagram Ads from Yotpo Ads. We’ve seen ROI spike dramatically on dynamic ads as compared to normal and retargeting ads. Give ’em a try!

 

Targeted Review Requests – Now you can send bulk review requests to up to 2,500 people at a time. Previously it was 500 people at a time. Your life just got 4 CSV uploads easier. Send one now.

And now, after you send Targeted Review Requests, you’ll now get a follow-up email summarizing all the emails you sent out. Previously, there was no way to tell which of your customers got the review requests and which didn’t.

 

Yotpo Ads Dashboard – Some Yotpo Ads users couldn’t see their statistics (like reach, clicks & conversions) from the Ads dashboard. The stats are now back .

 

Photo in MAP – You can now include the product image in product review requests.

If you sell silly socks, including the product image lets the customer which pair he needs to review. Without it, he’ll be less likely to write the review. Because c’mon, who only buys one pair of silly socks at a time? (This enhancement is only available in our new Admin, which will soon roll out to all users.)

product photo in map

Release Notes:
Interested in Yotpo?
Schedule a call with one of our marketing consultants to learn more.
mailbox
Thank you!
We'll be in touch in no time! In the meantime, take a look at what our customers are saying about Yotpo.
Yotpo Success Stories >
Yotpo Customers
Trusted by the worlds
fastest-growing brands
Yotpo Customers