Katie McKeever
Director of Product Marketing @ Yotpo
February 14th, 2023

Check out what changes we made to our Loyalty Gold plan and Reviews Prime plan.

Table Of Contents

You asked and we listened! We reevaluated our pricing and packaging offerings, and made some updates to our Loyalty Gold plan as well as our Reviews Prime plan.

Our goal for Gold and Prime was to simplify processes so that brands like yours can grow your business with more convenience and accessibility. Learn how our updated packages offer flexible and transparent pricing that scales with your brand.

What’s changing?

For starters, we’re reducing our pricing and offering brands more premium and innovative features for both the Loyalty Gold and Reviews Prime plans. We’ve invested heavily in our products to make them easier to use and to provide more flexibility on pricing; therefore, we’re offering both monthly and annual billing.

Our marketer-friendly plans are also easy to implement, and they feature a simplified and more intuitive self-service onboarding flow and manager. The new onboarding experience makes it easy for brands to get either their loyalty program or reviews up and running faster. And once you’ve launched, you’ll have access to 24/7 premium support.

What does this mean? When you partner with Yotpo, you’ll have access to flexible plans with more robust features that allow you to grow and scale over time. The pricing for both plans will be based on your order volume; therefore, you’ll only pay for what you’re using and what your business is processing. Let’s take a closer look at each plan.

Why choose Gold for Loyalty

Over the last year we completely redesigned our solution to be more user-friendly. As a result, our Loyalty Gold plan now offers access to the most intuitive, yet sophisticated solution on the market. We’re simplifying the launch process while also providing you with the necessary tools to create an effective and successful loyalty program. With the Gold plan, you can:

  • Start quickly and grow with confidence: Our user-friendly solution empowers you to start simple and leverage sophisticated features as you grow without additional migrations later on down the line. Take the guesswork out of program logic with our app best practices.
  • Access robust, sophisticated features from the start: Get the flexibility to grow your loyalty program seamlessly without switching to a new plan or solution.
  • Customize an on-brand loyalty program without any code: Easily create engaging loyalty experiences on site, and launch our new Rewards Sticky Bar with just a few simple clicks. You’ll also receive access to our no-code Page Builder to easily integrate loyalty program functionality throughout your entire site.

Why choose Prime for Reviews

Our Reviews Prime plan offers access to the most sophisticated and innovative solution at a more affordable price. Not only have we lowered our pricing for Prime, but we are also releasing a series of new innovative features and unlocking access to a number of our premium features. With the new and improved Prime plan, you can:

  • Initiate and grow customer communities: Engage your customer community by intelligently collecting and showcasing authentic reviews, ratings, and visual user-generated content; amplifying customer voices; and maximizing discovery across channels.
  • Secure Google Seller Ratings faster: Yotpo Prime makes it easier to obtain your Google Seller Rating with 2-in-1 Review Requests. This feature helps brands qualify faster by collecting both product and site reviews through one email flow.
  • Turn consumer feedback into actionable insights: With our new and improved Prime plan, you’ll also gain access to Insights, which is the management dashboard that helps you understand what your customers are saying about your products and brand in order to make better business decisions.

    With the release of our updated Prime plan, we are also excited to provide access to our most recent innovations:

    • New reviews widget editor: Our lightning fast load speed fetches reviews data quickly for improved site speed performance. With our sleek and modern design, the reviews widgets are more user-friendly, intuitive, and easy to customize without coding.
    • New email editor: Crafting compelling, on-brand communications to customers requires thoughtful design and strategic flows. With our new no-code editor, you can use an easy drag-and-drop interface to create beautiful, on-brand emails that will reinforce brand trust and encourage shoppers to leave reviews.

    Yotpo Loyalty and Reviews

    Here at Yotpo, we’re always looking for ways to improve our products as well as our pricing and packing options to ensure that growing eCommerce brands have the tools they need to succeed. With our new and improved Loyalty Gold plan and Reviews Prime plan, we hope to provide a lot more flexibility and ease to your day-to-day operations.

    With these improvements and solutions working together, your brand can grow over time with Yotpo.

    Contributed to the article: Katie McKeever