Yotpo & Kate McDonald

Guiding Shopify brands to smart tech choices

We're teaming up with one of Shopify's most trusted partners, content creators and business coaches - Kate McDonald from Meant to Biz

Install Yotpo

Why Kate Loves Yotpo?

Generate Trust on Autopilot

Collect high-quality reviews that reflect real customer experiences. With Smart Prompts and customizable questions, every review captures the details that matter most to future shoppers.

Visual Proof That Sells

Easily gather and display customer photos and videos alongside product pages, boosting buyer confidence and increasing conversion rates by up to 137%.

Ensure AI Discoverability

Yotpo’s crawlable reviews widgets, combined with our next wave of AI discoverability features, ensure your products are visible in Generative AI results.

Data Across Your Stack

Easily integrate Yotpo Reviews with your existing tech stack to ensure your customer data always flows uninterruptedly across all of your marketing, support, and analytics tools.

Trusted by 15,000 of your (and Kate's) favorite brands

Why are product reviews important for my store?

Product reviews are vital for building trust and driving sales. Shoppers trust real customer experiences over brand messaging, and nearly all consumers read reviews before making a purchase. Reviews also improve SEO, provide valuable product insights, and help reduce return rates by setting clear expectations. High-quality reviews not only influence buying decisions but also enhance brand reputation and visibility.

What types of reviews can I collect with Yotpo?

Yotpo provides brands with tools to collect several kinds of valuable feedback. You can gather product reviews and site reviews. These can include star ratings, written feedback, and detailed responses using customizable forms. You can also collect visual user-generated content (UGC) like photos and videos, Q&A entries, and post-purchase questions to gather even more context from your customers. These review types help brands build trust and drive conversions with authentic, content-rich feedback.

How do I request reviews from my customers?

Yotpo makes asking for reviews easy by automating requests through email and SMS. You can set up triggers based on order data, ensuring you ask for feedback at just the right moment after a purchase. We provide customizable, mobile-friendly email templates with simple in-mail forms, making it super easy for customers to submit a response. You can also send reminders or integrate review requests into your loyalty workflows or post-purchase campaigns.

Can Yotpo collect reviews in multiple languages?

Yes, Yotpo fully supports collecting and displaying reviews in multiple languages. You can send out review request emails tailored to different languages, and customers can submit their feedback in the language they prefer. Plus, our review widgets feature real-time translation capabilities. Shoppers can also filter reviews by country. This ensures you provide a localized, personalized experience for your customers all around the world.