How UN/COMMON Drives Client Success Through Yotpo's Unified Email & SMS Platform

Why UN/COMMON Chose Yotpo Email & SMS

UN/COMMON is a trusted lifecycle marketing agency focused on helping brands build meaningful customer relationships. Their team of strategists, designers, and copywriters craft high-impact retention programs that align with brand goals, ensuring every email and SMS campaign delivers real value.

INDUSTRY
Fashion & AccessoriesHealth & BeautyHome & GardenFoodBabies & KidsSports & OutdoorsElectronics & TelecomTravel
PLATFORM
Shopify
LOCATION
Global
PRODUCT
SMSEmail

The Story At a Glance

Unified Analytics

UN/COMMON leverages Yotpo's integrated Email & SMS analytics to track performance across channels, enabling more strategic decision-making and better campaign optimization.

Expert Support

With direct access to Yotpo's product teams and dedicated support, UN/COMMON gets rapid responses to technical questions and strategic guidance to give their clients a leg up.

Smarter Strategies

UN/COMMON sought an alternative that kept brands competitive. Yotpo provided a scalable, cost-effective retention solution that simplified execution.

Liv Bernath

“The multi-message campaigns are a more intuitive way to tie SMS and email together and personalize messages with other native triggers. It’s a nice and cohesive experience whereas in other platforms it can be choppier."

Liv Bernath

Lifecycle Marketing Strategist

How Yotpo Empowers Agencies

Efficiency First

High ROI for agencies and brands

Having everything from email to SMS to reviews under one roof creates a more cohesive experience, streamlines multi-message campaign management, and drives revenue

Unified Analytics

Real-time insights, better results

Other platforms keep email and SMS separate. Yotpo’s all-in-one dashboard lets UN/COMMON track both seamlessly—making it easier to analyze and scale campaign strategies for clients

Performance by channel

Enhanced Engagement

One platform, endless opportunities

Unlike other platforms where integrations feel disconnected, Yotpo provides a unified ecosystem for email, SMS, loyalty, and reviews, enabling UN/COMMON to run seamless multi-channel retention campaigns

Impact-Driven Decisions

UN/COMMON doesn’t migrate lightly

Every platform UN/COMMON recommends must align with business goals. As costs rose, brands needed a better solution. Yotpo’s rapid evolution provided a high-performing, cost-effective alternative, enabling seamless integration and better pricing without sacrificing capabilities

Hands-On Support

Fast responses, expert strategy

Yotpo’s support team acts as an extension of UN/COMMON’s team. With direct access to experts, they receive proactive guidance, ensuring retention strategies run smoothly and clients achieve stronger results

Retention Partner

Beyond a Platform

For UN/COMMON, Yotpo is more than just a tool—it’s a strategic partner. As retention marketing evolves, they rely on Yotpo’s innovation, support, and seamless integrations to help brands navigate change, optimize performance, and make smarter long-term decisions

Olivia Gevirtz

“The amount of change and growth within Yotpo’s email platform is crazy. It’s just become a lot more competitive and more comparable to the bigger platforms."

Olivia Gevirtz

Lifecycle Marketing Lead

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Laura Doonin, Commercial Director recommendation on yotpo

“Yotpo is a fundamental part of our recommended tech stack.”

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