Create Personal Conversations With Customers via SMS | Use Cases | Yotpo

Create Personal Conversations With Customers via SMS

Engage customers with 1:1 conversation flows.

1:1 conversation with customers mockup
Yotpo Products
Product logo / Logo / SMS
 
Implementation effort
Low High
Goals
  • Increase customer engagement
  • Retain customers
  • Strengthen customer relationship
Industries
 
Which Brand Should Use it?

Brands aiming to create a personalized experience for each customer through 1:1 conversation flows.

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Strengthen Customer Relationships With SMS

These days customers are expecting brands to treat them as individuals. Brands can easily create that personalized experience by managing 1:1 conversations with customers once they have responded to a text message.

With a 209% higher response rate than any other channel, 1:1 conversations through SMS are an optimal way to not only boost engagement rates, but also to build stronger relationships and deepen the emotional bond.

Drive sales
+ 0 %
Drive sales of customers are more likely to make a purchase if they receive personalized messages.
Moon art
Spaceship art

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How to get started?

Getting started with Yotpo is easy. Follow the steps below to get started or request a demo for more information.