Reviews & UGC Platform for eCommerce Businesses | Yotpo

Reviews & UGC

Intelligently collect higher-quality customer content and leverage it across the customer journey to build credibility, inspire purchases, and accelerate growth.

Yotpo B2B
Yotpo Review

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Content Generation & Display

Collect Customer Reviews the Smarter Way

Use data-driven tools that make it simple for customers to give their feedback so you can turn every purchase into a review.

Email & SMS Requests

Collect detailed reviews from customers wherever they are using our frictionless in-mail technology and via SMS

Smart Review Prompts

Collect higher-quality reviews addressing high-converting topics that actually inspire purchases

Custom Questions

Understand your customers better by capturing unique customer insights through targeted feedback

Photo & Video Requests

Showcase relatable experiences and increase the impact of every review with customer photos and videos

Instagram Curation

Tag your customers’ Instagram photos and showcase them in curated visual galleries across your site. Request and secure rights to customer content with just one click

Email & SMS Requests
Smart Review Prompts
Custom Questions
Photo & Video Requests
Instagram Curation
Email & SMS Requests

Email & SMS Requests

Collect detailed reviews from customers wherever they are using our frictionless in-mail technology and via SMS

Smart Review Prompts

Smart Review Prompts

Collect higher-quality reviews addressing high-converting topics that actually inspire purchases

Custom Questions

Custom Questions

Understand your customers better by capturing unique customer insights through targeted feedback

Photo & Video Requests

Photo & Video Requests

Showcase relatable experiences and increase the impact of every review with customer photos and videos

Instagram Curation

Instagram Curation

Tag your customers’ Instagram photos and showcase them in curated visual galleries across your site. Request and secure rights to customer content with just one click

Customize

CustomizeCustomize
"We want to be as authentic as possible, so we share what our customers have to say."

Measure

MeasureMeasure
"We didn't get reviews before Yotpo. Now, we get hundreds of reviews every single day."
On Site Conversion

Showcase Reviews On Site & Sell More

Display compelling content at the highest-intent moments and showcase customer photos and videos in beautiful galleries across the site.

Homepage

Shorten the pathway to purchase by encouraging product discovery with shoppable galleries that showcase your best customer content

Product Page

Build trust in your brand and products with dynamic displays of customers using your products in real life

Review Highlights

Display your best reviews at high-converting touch points throughout the shopping experience

Smart Filters

Build buyer confidence by honing in on the right content to ensure customer satisfaction and minimize returns

Checkout Page

Decrease cart abandonment and upsell products by showing your best reviews and highly-rated products at checkout

Homepage
Product Page
Review Highlights
Smart Filters
Checkout Page
Homepage

Homepage

Shorten the pathway to purchase by encouraging product discovery with shoppable galleries that showcase your best customer content

Product Page

Product Page

Build trust in your brand and products with dynamic displays of customers using your products in real life

Review Highlights

Review Highlights

Display your best reviews at high-converting touch points throughout the shopping experience

Smart Filters

Smart Filters

Build buyer confidence by honing in on the right content to ensure customer satisfaction and minimize returns

Checkout Page

Checkout Page

Decrease cart abandonment and upsell products by showing your best reviews and highly-rated products at checkout

Insights

InsightsInsights
"With the insights from reviews, we can produce better products. They’re integrated into the whole brand."

Convert

ConvertConvert
"Since integrating Yotpo to our site, we have seen a significant lift in our conversion rate and engagement."
Integrations

Connect Yotpo to Your Favorite Tools

Search
On-Site
Loyalty & Referrals
Email Marketing

Increase revenue from search by showing star ratings in on-site search and results page that drive shoppers to purchase.

Reduce bounce rate by incorporating reviews and ratings with your on-site conversion tools, including Nosto, Fomo, Beeketing & Limespot.

Integrate with your Loyalty & Referrals solution to boost customer retention by offering coupons and credit points to incentivize shoppers to write reviews.

Improve email click-through rates and decrease cart abandonment by showcasing your best reviews automatically in every email marketing campaign.

Search On-Site Loyalty & Referrals Email Marketing
Search On-Site Loyalty & Referrals Email Marketing
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Moderate, Measure, and Optimize Your Content on One Platform

Yotpo offers a completely integrated experience in one platform, giving you ultimate control over how your business collects, displays, and markets with UGC.
Brands of Every Size
Yotpo's scalable infrastructure is built for businesses of any size, and designed to grow with you.
Content Moderation
With Yotpo, you own & control all your content. Moderate yourself or automate with AI.
Privacy & Security
We’re committed to GDPR compliance and are SOC2 & Privacy Shield approved.
Artificial Intelligence
Our powerful solutions leverage deep-learning technology to enhance your performance.
Advanced Customization
Customizable displays make it easy to tailor the look and feel of Yotpo to match your brand.
Performance Analytics
Measure how UGC impacts your bottom line with our easy-to-use analytics dashboards.
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All Integrations >
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Frequently asked questions

Review requests can be sent to customers seamlessly via email or SMS. Yotpo’s frictionless In-Mail technology makes it easy for brands to collect reviews directly via email. On the other hand, if you sync Yotpo Reviews with Yotpo SMS, you can also collect reviews via text.

After collecting reviews from your customers, it’s important to analyze the reviews for any trends. For example, if you notice an increase in reviews about the length of a dress, you can use this feedback to make product improvements. Yotpo Insights allows you to analyze feedback in real time - learn more here.

Displaying social proof on social media can help to boost product discovery and brand awareness.

Content moderation allows you to ensure that shoppers aren’t using inappropriate language, disclosing any private information, or leaving any unrelated comments within reviews. Learn more about fair review practices here.