YOTPO SMS IS BUILT NATIVE FOR Turn Subscribers Into Revenue
with

Scale your subscriber list and maximize revenue by delivering the right message at every touchpoint with the leading eCommerce SMS marketing app for Shopify.

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20,000+
Shopify brands increasing SMS revenue with Yotpo SMS
233%
average lift in subscribers
83%
more revenue from engaged subscribers
54%+
of SMS revenue from flows alone
25%
of total revenue for eComm brands

Grow Your List. Boost Engagement. Drive Revenue.

Your complete toolkit for a winning SMS marketing strategy - designed to help you build an engaged audience and deliver the right message at every touchpoint.

Grow Your List

Brands see a 75% increase in pop-up CVR with On-Site Verification, along with 9+ fully compliant opt in forms. Our customers get free access to Black Crow AI to target subscribers at the optimal time to opt-in.
Grow Your List

Segment Your Shoppers

With access to 180+ data points on shopper activity, purchase history, customer behavior, and AI predictive data, brands can identify key segments to target. Save time combing through data with AI-generated segments and focus on what really matters, your messaging strategy.
Segment Your Shoppers

Trigger Revenue-Driving Flows

Brands using Yotpo SMS see over 54% of SMS revenue generated from flows that leverage powerful customer events and triggers. By using real-time behavioral data, brands can target subscribers in high-intent moments and drive conversions
Trigger Revenue-Driving Flows

Send Targeted Campaigns

Our customers see a 73% higher ROI with Yotpo’s targeted campaigns compared to general blasts. Brands using Yotpo deliver higher-engaging messages with RCS and and tailored AI Campaigns, while also saving 30% of time creating targeted multi-step multi-channel SMS & Email experiences.
Send Targeted Campaigns

Build Stronger Customer Relationships

With two-way conversations with conversational text messaging, in-app SMS chat, and help desk integrations, brands using Yotpo keep customers engaged and maximize customer loyalty. Use AI to send personalized product recommendations, giving each subscriber a tailored experience.
Build Stronger Customer Relationships

Understand Performance 

Our 12+ advanced analytics dashboards give comprehensive insights that go beyond just SMS revenue. Understand your spend, clicks, conversions, and month-over-month growth with customizable dashboards, and work with a dedicated Growth Strategist to continuously improve your strategy.
Understand Performance 

See Yotpo SMS in Action

Learn how Yotpo SMS turns subscribers into revenue. See how you can scale your subscriber list, send targeted messages throughout the customer journey, continue to optimize your strategy with full-channel analytics.

Transparent SMS Pricing. Zero BS.

Pay as you go. No carrier fee increases, no contact list fees, no platform fees and no bizarre termination clauses. Just transparent SMS pricing surprise free. Yotpo Email & SMS customers also get free access to Black Crow AI.
See full pricing

An SMS marketing platform that goes beyond just SMS

Our retention marketing platform supercharges your SMS. Think first-party data, and seamlessly connected insights and solutions that deliver a killer SMS experience every single time.
Simply Higher Engaging Texts

RCS

Simply Higher Engaging Texts

Don’t leave money on the table with boring texts that get lost and ignored. Turn your SMS into RCS messages (available only at Yotpo) and ensure each and each subscriber is engaged.

AI for Smarter Engagement 

Black Crow AI & Tailor Segments

AI for Smarter Engagement 

Identify shoppers and key segments with Yotpo and Black Crow AI. Create high performing messages and personalized shopper experiences with AI-backed strategies, in half the speed.

Multi-Message Campaigns

SMS & Email Together

Launch smart marketing campaigns in minutes with our multi-step, multi-channel builder. Send follow-ups based on previous interactions, and save time and effort switching between SMS and email.

SMS & Email Together
Customer Analysis that Drives Revenue

Retention Dashboard

Customer Analysis that Drives Revenue

Maximize revenue by truly knowing your customers and their behavior, with full retention marketing tools like RFM plus, Email, Loyalty, Reviews, & Subscriptions data built right within the platform 

SMS Experiences that Connect

Platform Connections

SMS Experiences that Connect

Create revenue-driving texts throughout the customer journey with platform-connected experiences. Leverage SMS for higher-converting loyalty program engagements and drive redemptions

For Shopify brands, Yotpo SMS is a no-brainer.

Everything you expect from an SMS provider.

Know Your Audience
Targeted Messaging
Analyze Performance
Partnership & Support
Others
Grow your list
Acquire new subscribers with on-site tools like pop-ups, on-site verification footers, at checkout, and more.
Yes
Yes
AI-triggered pop-ups
Get free access* to Black Crow AI’s List Growth tool to trigger pop-ups at the optimal time to boost conversion by 300x.
*Annual SMS & Email brands only.
Yes
No
AI-powered identity resolution
Get free access* to Black Crow AI’s Identity Resolution tool to identify 100% of on-site shoppers by unifying customer data across devices & sessions.
*Annual SMS & Email brands only.
Yes
No
Unified data layer
Leverage first-party data and customer data from Yotpo Loyalty & Reviews to deliver timely and relevant SMS experiences throughout the customer journey.
Yes
No
Shopify-first platform
Our platform is built natively on Shopify so you can leverage the most amount of data points.
Yes
No
Others
Trigger core flows 
Message subscribers when they take action (make a purchase, abandon a cart, etc) to target them in high intent moments.
Yes
Yes
Send and schedule campaigns
Use one-off campaigns to promote new products and special offers using emojis & images.
Yes
Yes
RCS 
Deliver interactive, on-brand experiences that strengthen customer trust and improve engagement.
Yes
No
Multi-channel drip campaigns
Build and execute tailored multi-step, Email & SMS campaigns in a single setup to create personalized customer journeys and deliver the right message at the right time.
Yes
No
Others
Understand SMS performance
Get full visibility into subscriber engagement and revenue generated per message to see how your program is performing.
Yes
Yes
Multi-channel analytics
Understand how your Email & SMS programs are performing together and the impact of your communications strategy on your entire business.
Yes
No
Customizable attribution
Be in control of the timeframe in which a purchase is attributed to your SMS program to more accurately measure the impact of SMS on your program.
Yes
No
Others
Pay only for the messages you send
Transparent, surprise-free pricing that allows you to pay as you go.
Yes
No
Retention marketing specialist
Partner with a Yotpo strategist who is not only an SMS expert, but understands your business KPIs holistically.
Yes
No
Global deliverability and compliance expertise
across 200+ GEOs worldwide
Yes
No

Meet the brands

Meet the brands driving revenue with Yotpo SMS
See all case studies
Dime
58%
increase in SMS ROI
58%
increase in SMS ROI
“Our partners at Yotpo are always one step ahead of us, offering insights even before we realize we need help”.
Al Salomon
Director of Retention
dossier
83%
more revenue
83%
more revenue
“During BFCM we tested On-Site Verification and it blew our old version out of the water."
Rachel Hansen
Retention Marketing Manager
sdds
81x
ROI on Triggered Flo
81x
ROI on Triggered Flo
“SMS gave us a personalized touch when we needed it most, these details are what’s helped us retain customers”.
Kim Zorn
Global Performance Director

Frequently Asked Questions

30 min demo
Don't postpone your growth
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Laura Doonin, Commercial Director recommendation on yotpo

“Yotpo is a fundamental part of our recommended tech stack.”

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YOTPO POWERS THE WORLD'S FASTEST-GROWING BRANDS
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