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Account Manager

Sales Sydney

If you shop online (and who doesn’t these days?), then chances are you’ve already interacted with Yotpo. We’re a leading eCommerce marketing platform, on a mission to help brands of all sizes accelerate their growth through exceptional customer experiences. Loyalty programs, SMS marketing, reviews, and visual user-generated content are our bread and butter, but we have more solutions up our sleeve, too.

We have teams across the world, including the US, UK, Israel, Bulgaria, and Australia — and we’re still growing. Our primary goal is to deliver the best technology in the industry.

You can hear all about it in our latest brand video

Sounds exciting? Then read on, because we’re in pursuit of the best and the brightest minds to help us achieve our vision.

As a Yotpo Account Manager, you will drive incremental revenue by strategically partnering with existing customers in our SMB portfolio. You will sell additional products and/or expand the scope of existing packages, while navigating sales cycles across multiple product offerings.

You take a methodical approach to sales, continuously seeking opportunities to maximize efficiency and effectiveness. You are a self-starter, prioritize effectively, and build for scale. You can navigate through ambiguity and adapt rapidly to shifts in direction, based on evolving business needs. Although you are competitive with yourself, your ultimate goal is winning as a team. You optimize for long-term success over short-term gains.   

How you'll make impact:

  • Serve as a trusted advisor to our clients, educating them on the value of a consolidated eCommerce stack.
  • Maximize revenue with current customers by identifying needs and customer pain points, selling additional/relevant products and services, and expanding existing packages.
  • Continuously identify creative strategies to engage clients and close incremental revenue, managing cross-sales cycle from lead to close.
  • Evangelize Yotpo’s vision and products, tailoring its presentation to the needs of different customer types.
  • Partner cross-functionally with Customer Success, Product, Marketing, and Operations to optimize customer experience and business outcomes.
  • Utilize Sales CRM tools to track sales progress as well as forecast and prioritize to achieve quarterly quota goals.
  • Understand and learn about the e-commerce industry, including competitive product offerings.

About you:

  • 3+ years experience managing a full sales cycle.
  • Demonstrated ability to perform well in a highly dynamic, rapidly changing environment.
  • Excellent organizational and interpersonal skills.
  • Outstanding  written and verbal communication.
  • Track record of over-achieving sales targets.
  • Ability to utilize Sales CRM tools (we use SalesForce).
  • Must have a valid Australian work authorization to apply.

Bonus points for: 

  • Knowledge of SaaS, eCommerce, MarTech

If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.

About Yotpo Australia 🇦🇺

  • A monthly wellness budget (minimum of $400)
  • 25 Days off each year to do the things you love
  • Join a growing team, as we continue to launch across Asia!
  • Individualized career development, rewards and recognition. 
  • Wellness and philanthropic programming and events. 
  • In light of the global pandemic we’ve been working from home but we are now delighted to welcome our teams back in a hybrid model.
  • Meet our APAC team leaders: Suzy Nicoletti, Enzo Cavaliero, Jessica Minnett, Rad Mitic

You’ll be working alongside awesome people where your voice is heard and your perspective is encouraged. Come join us and help us build a global company where we're all proud to belong.

Yotpo is also committed to diversity, equity, and inclusion, and we want teammates who are similarly passionate about pushing for change in our industry.

Yotpo is for everyone, and we’re committed to anti-racist work. We welcome and employ people regardless of race, color,  gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer.

#LI-Hybrid

Interested in Yotpo?
Schedule a call with one of our eCommerce experts to learn more.
Thank you.
We'll be in touch in no time! In the meantime, take a look at what our customers are saying about Yotpo.
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Laura Doonin, Commercial Director recommendation on yotpo

“Yotpo is a fundamental part of our recommended tech stack.”

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