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DevOps Lead

R&D Sofia

If you shop online (and who doesn’t these days?), then chances are you’ve already interacted with Yotpo. We’re a leading eCommerce marketing platform, on a mission to help brands of all sizes accelerate their growth through exceptional customer experiences. Loyalty & Referrals program, SMS marketing, reviews, and visual user generated content are our bread and butter, but we have more solutions up our sleeve, too.

We have teams across the world, including the US, UK, Israel, Bulgaria and Australia — and we’re still growing. Yotpo secured a $230 million fundraising round in March 2021, our valuation is now $1.4 billion, and our primary goal is to deliver the best technology in the industry. You can hear all about it in our latest brand video

Sound exciting? Then read on, because we’re in pursuit of the best and the brightest minds to help us achieve our vision.

We're Yotpo SMSBump. SMSBump is a platform for eCommerce businesses that are looking to use text messages to communicate with customers, announce sales, create relationships and turn SMS into a profitable revenue channel. As part of Yotpo, we’re providing online merchants access to solutions for reviews, loyalty, SMS, email, and more, so they can easily manage their entire marketing from a single platform. We have featured integrations for the largest eCommerce platforms, including Shopify and BigCommerce, as well as with the tools online businesses use every day, such as Google, Instagram, and other.

We are growing our DevOps Group, and are looking for an experienced DevOps Lead, who will work closely with peer managers in DevOps, the Director of DevOps, VP of Engineering, and other key stakeholders across the RnD.

Core responsibilities and day-to-day activities of the position:

  • Lead from a Technical perspective – Hands-On (80%). Function as a go-to tech lead for pinpointing challenges and finding creative solutions
  • Hire, manage, develop, lead, motivate and retain a highly professional DevOps Team in Sofia.
  • You and your team will be responsible for creating roadmaps, designing, implementing, and deploying a massively dynamically scalable cloud architecture in support of Yotpo’s SMS product.
  • Lead the team through the product lifecycle: architecture, design, documentation, development, quality, and deployment
  • Exceptionally well versed in current and emerging technologies in DevOps, CI/CD, and Cloud and advancement.
  • Working closely with the other DevOps teams in Tel Aviv, and Kyiv – from a knowledge transfer perspective.
  • Improving R&D velocity by developing automated self-serviceable solutions
  • Collaborating with Tech Leads and other team members on technological and architectural topics
  • Participate in on-call rotation to manage critical incidents

Main Requirements:

  • 5+ years experience as a DevOps engineer
  • Extensive experience with AWS, ( You don't take on-prem as an answer )
  • Experience with ECS and Kubernetes and running Dockers in production
  • Experience with Infra as code ( Terraform, Cloud Formation). No manual labor here
  • Extensive experience in large and high scalable applications
  • Experience in Bash and/or Python Shell scripting
  • Experience in designing and building GitOps CI/CD pipelines ( GitHub Actions, BitBucket Pipelines, ArgoCD, Jenkins, or equivalent )
  • Experience in the ELK stack (Elasticsearch, Logstash, and Kibana)

It's nice to have (but not mandatory):

  • 2+ years of leadership experience in DevOps or Software Development Management 
  • Experience working as part of a Global team 
  • Experience in software development 
  • Knowledge of at least one of PHP/NodeJS/Java
  • MySQL or other relational databases

What we offer:

  • Track to success – work in a dynamic organization with an ambient and laid-back office atmosphere + best coffee in town
  • Work-life balance – 25 days of paid vacation with add-ons for loyalty, regular team buildings, and celebrations in and outside the country
  • Additional health insurance package
  • Food vouchers – monthly
  • Managing a fixed monthly budget for social benefits thru Re: Benefit – a flexible online benefits solution
  • Internal mobility program and refer-a-friend program
  • E-learning portals and knowledge-sharing sessions.
  • Company-backed Hackathons, Tech conferences, workshops events, etc
  • Stocked kitchen and bar
  • In light of the global pandemic, we are working in a remote capacity. When we return to the office, we expect we’ll continue working in a hybrid model.

We will reach out only to shortlisted candidates.


Interested in Yotpo?
Schedule a call with one of our eCommerce experts to learn more.
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We'll be in touch in no time! In the meantime, take a look at what our customers are saying about Yotpo.
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Laura Doonin, Commercial Director recommendation on yotpo

“Yotpo is a fundamental part of our recommended tech stack.”

Shopify plus logo Laura Doonin, Commercial Director