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Senior Billing and Collection Specialist

Finance Tel-Aviv

If you shop online (and who doesn’t these days?), then chances are you’ve already interacted with Yotpo. We’re a leading eCommerce marketing platform, on a mission to help brands of all sizes accelerate their growth through exceptional customer experiences. Loyalty programs, SMS marketing, reviews, and visual user generated content are our bread and butter, but we have more solutions up our sleeve, too.

We have teams across the world, including the US, UK, Israel, Bulgaria and Australia — and we’re still growing. Yotpo secured a $230 million fundraising round in March 202, our valuation is now $1.4 billion), and our primary goal is to deliver the best technology in the industry. You can hear all about it in our latest brand video. 

https://youtu.be/eAdYLzvuvFo

 

Sound exciting? Then read on, because we’re in pursuit of the best and the brightest minds to help us achieve our vision.

We are currently seeking for a Senior Billing and Collection Specialist to join our Finance Team. In this dynamic position, you’ll work with many different departments within the company, and get the opportunity to know our product
and business from the inside out.

Responsibilities:

● Allocate tasks to the team, make sure they are professionally executed on a timely
manner
● Report to management on monthly and quarterly KPIs
● Work closely with the teams on improving and measuring the team’s KPI and
performance
● Conduct weekly calls and performance reviews to the team members
● Use a focal point for any escalation within and outside of the department.
● Review and verify deals for compliance with contractual terms, tax requirements, and
revenue recognition standards
● Operate the recurring billing cycle: set billing details in the billing system, run billing
cycle in the systems, ensure accurate and timely billing operation and invoicing
processes, and send invoices to customers
● Drive initiatives to continuously improve and simplify billing and collections processes,
data flows, integrations, automations and KPIs, while partnering closely with other
departments including Product, Finance, Customer Success, Sales, Revenue
Operations and business applications.
● Operate the licensing/provisioning flow within the billing system and with internal tools
● Process terminations
● Ensure proper, timely, and accurate compliance with regulatory requirements
● Work closely with sales, customer support, IT, finance, and legal
● Take a customer-facing role with regards to invoicing matters
● Handle the collection process
● Work with the accounting team to develop strategies to maximize efficiency and
effectiveness of Accounts Receivable policies and procedures and compliance with
contractual terms, tax requirements, and revenue recognition standards.
● Resolve collections by examining customer payment plans, payment history, and credit
line
● Post customer payments by recording cash, checks, and credit card transactions
● Assist in gathering data for quarterly tax filings to different tax authorities
● Assist with the implementation of a new CPQ

 

Requirements:

● Analytical/financial/business/billing background with 3-4 years experience in hi-tech
SAAS companies
● Excellent English (written and spoken)

● Managerial experience- advantage 
● Bachelor’s degree in accounting/finance/business management- an advantage
● Previous experience with Zuora, Salesforce and Netsuite – an advantage
● Previous experience with Proficiency in Microsoft Excel
● High level of quality awareness and attention to detail
● Sense of urgency and customer-oriented thinking
● Work well in a fast-paced environment, multi tasking
● Take on ad hoc projects with a proactive approach

Interested in Yotpo?
Schedule a call with one of our marketing consultants to learn more.
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