Last updated on February 1, 2024

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Nora Wallenius
Partner Community Manager @ Yotpo
March 1st, 2023 | 10 minutes read

Forward-thinking agencies. Results-driven strategies. Cutting-edge technology. Meet the finalists.

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We are so excited to announce the finalists for the 2023 Yotpo Partner Awards, where we recognize and celebrate the best in eCommerce. Now in its sixth year, the Yotpo Partner Awards celebrates the achievements of leading agencies and tech partners, highlighting their outstanding contributions to the eCommerce ecosystem and the amazing work they’ve done to create captivating experiences that drive growth, retention, and stronger customer loyalty for eCommerce brands.

This past year presented numerous challenges for the eCommerce industry, and many of our partners had to pivot strategies to create a tangible impact on merchant growth. That’s why it’s more important than ever to celebrate the creative minds and talent that were able to deliver exceptional experiences for their clients and customers despite the obstacles they faced.

This year, we’re honoring partners from around the world across 8 categories. We expanded the awards categories to better represent the diverse and unique qualities of our partners from all corners of the ecosystem. In this year’s nominations process, we clarified  the judging criteria to ensure that partners understood what we’re looking for, and encouraged all of our partners to nominate, as every partner truly had a chance to become a finalist. We also focused on enhancing the benefits for this year’s winners, to provide them with even more concrete value and exposure in the ecosystem.

How we chose the finalists

We took the process of choosing finalists very seriously, meeting across three separate committees, including a panel of expert judges from departments across Yotpo.

The decision process took into account the partner’s work in the previous year for a mutual client with Yotpo and how they transformed and optimized the brand’s eCommerce experience. The judges were looking for:

  • High proficiency in leveraging the synergies of multiple Yotpo products and the full platform
  • Dedication to educating and training internal teams on Yotpo products and platform
  • Consistent exploration and expansion of joint opportunities
  • Proactive at supporting the success of shared customers
  • Engagement with the Yotpo Partner Team around marketing and enablement efforts
  • Commitment to Yotpo advocacy and partnership

The success stories behind each finalist highlight out-of-the-box thinking, creative strategies, and impeccable execution. Their work encompasses a wide range of eCommerce services and was judged based on their success and performance in retention marketing, website design, digital marketing strategy and implementation, re-platforming and tech integrations, growth and customer retention tactics, thought leadership, and other crucial eCommerce strategies.

What the Yotpo Partner Awards mean for winners

Besides the exclusive title of “the best in eCommerce”, winners receive:

  • Direct exposure to Yotpo customers: Their winning work is highlighted on a dedicated landing page and marketing materials, plus priority is given for a full Yotpo case study. Winners also receive individual spotlights across all customer-facing channels.
  • Exclusive co-marketing opportunities: Winners have the chance to participate in the eComm Insiders program, which includes online events, Q&A sessions, blog posts, thought leadership opportunities, and other joint marketing campaigns.
  • Global recognition in the ecosystem: The winners receive extensive social, email, customer community, and newsletter coverage, and an exclusive website badge.
  • Surprise winners’ celebration: Winners can celebrate with a unique team activity from Yotpo!

      2023 Yotpo Partner Awards Finalists

      North America

      Outstanding agency driving mutual client success through innovative eCommerce strategies, that exhibits commitment to the partnership, consistency and quality of shared business, expertise with Yotpo’s full suite of products, and support across the entire customer lifecycle.

      Finalists:

      • Corra: This agency, which provides a full range of strategic services,  is at the forefront of the movement to more sustainable tech stacks across the industry.
      • The Stable: Shopify Plus agency that supports the eCommerce ecosystem by working with brands of all sizes, stages, and verticals to grow their business, regardless of where they are in their journey.
      • Fēnom Digital: Award-winning digital agency that specializes in delivering enterprise commerce, order management, supply chain, marketing, and customer experience solutions to retailers and brands using Salesforce.

      Forward-thinking agency focused on creative and effective customer acquisition strategies across established and emerging media channels, which have shown a tangible impact on merchant growth.

      Finalists:

      • Mattered: A “people first” digital marketing agency specializing in email and SMS marketing, branding and design, paid media, and development.
      • Agital: Performance marketing solutions provider offering holistic solutions that help their clients attract, convert, and retain customers.
      • SKYLAB: Innovative Shopify-first advertising agency that offers comprehensive, cutting-edge solutions for every stage of the sales journey.

      Dynamic agency paving the way for brands to craft and execute winning strategies that improve retention and increase LTV with thoughtfully tailored lifecycle strategies and managed services for SMS, email, loyalty, and subscriptions.

      Finalists:

      • Sticky Digital: Shopify retention marketing agency focused on making customers stick by turning one-time purchasers into brand loyalists through email and SMS.
      • BMO Media: Lifecycle marketing agency that helps eCommerce and D2C brands drive lifetime value and lower customer acquisition costs through email, SMS, direct mail, push, and loyalty/referrals.
      • CURIO: Los Angeles-based digital marketing agency focused on the strategic development and growth of eCommerce businesses.

       

      World-class agency designing seamless, user-centric and highly creative eCommerce experiences, and pushing the boundaries of Yotpo’s platform to delight customers with engaging loyalty programs and conversion-boosting UGC assets across the user journey.

      Finalists:

      • Half Helix: Full-service agency that provides clients with strategic planning, user experience design, full-stack engineering, and analytics and optimization.
      • Arctic Leaf: Multi-award winning Shopify Plus design and development firm, providing eCommerce solutions to enterprise merchants across the globe.
      • DigitlHaus Agency: Full-service eCommerce agency specializing in design, development, strategy, and migrations on the BigCommerce platform.

      EMEA

      Outstanding agency driving mutual client success through innovative eCommerce strategies, that exhibits commitment to the partnership, consistency and quality of shared business, expertise with Yotpo’s full suite of products, and support across the entire customer lifecycle.

      Finalists:

      • Underwaterpistol: Shopify Plus agency leveraging a unique blend of technical and creative expertise to supercharge the success of high-growth eCommerce brands.
      • Space 48: Award-winning eCommerce agency that works with global, forward-thinking retailers.
      • Charle Agency: Specialist Shopify agency designing, building, launching, supporting, and growing the most ambitious Shopify & Shopify Plus themes, apps, and stores.

      Forward-thinking agency focused on creative and effective customer acquisition strategies across established and emerging media channels, which have shown a tangible impact on merchant growth.

      Finalists:

      • Vervaunt: London-based eCommerce consultancy and paid media agency focused solely on supporting and driving growth for brands and retailers.
      • Social Nucleus: Globally-operating marketing growth partner offering paid social ads, email marketing, social media management, and more.
      • Velstar: Shopify Plus agency using both technology and services, to drive the right customers to their clients’ sites and keep them coming back for more.

      Dynamic agency paving the way for brands to craft and execute winning strategies that improve retention and increase LTV with thoughtfully tailored lifecycle strategies and managed services for SMS, email, loyalty, and subscriptions.

      Finalists:

      • Hustler Marketing: eCommerce retention marketing agency that helps 70+ eCommerce stores around the globe generate 25% of their revenue through email and SMS.
      • EmailClub: This agency helped European companies jump aboard on SMS marketing, and achieved great results with their strategies.
      • Eastside Co: Award-winning Shopify Plus partner offering a full digital commerce experience allowing their clients to scale.

      World-class agency designing seamless, user-centric and highly creative eCommerce experiences, and pushing the boundaries of Yotpo’s platform to delight customers with engaging loyalty programs and conversion-boosting UGC assets across the user journey.

      Finalists:

      • Charle Agency: Specialist Shopify agency designing, building, launching, supporting, and growing the most ambitious Shopify & Shopify Plus themes, apps, and stores.
      • blubolt: Creative-first Shopify Plus agency delivering award-winning Shopify websites and optimization support.
      • Woolman: Award-winning commerce partner for startups, scale-ups and Fortune 500 companies, and voted by Shopify Plus as the Innovator of the Year in 2022.

      APAC

      Outstanding agency driving mutual client success through innovative eCommerce strategies, that exhibits commitment to the partnership, consistency and quality of shared business, expertise with Yotpo’s full suite of products, and support across the entire customer lifecycle.

      Finalists:

      • Overdose.: This agency provides clients with industry-defining capability across strategy, experience, technology, marketing, search, data, and insights.
      • Convert Digital: Leading Australian eCommerce agency with a focus on designing and developing high-converting websites.
      • Growth Gurus: Marketing mavericks offering full-service growth strategy and implementation for small to medium-sized eCommerce businesses.

      Forward-thinking agency focused on creative and effective customer acquisition strategies across established and emerging media channels, which have shown a tangible impact on merchant growth.

      Finalists:

      • Elephant Room: This agency works with leading and emerging Shopify brands to accelerate growth through an alchemy of technology, design, and performance marketing.
      • Reload Media: Independent digital marketing agency led by digital experts across a wide range of platforms who deliver multi-channel digital marketing solutions.
      • Overdose.: This agency provides clients with industry-defining capability across strategy, experience, technology, marketing, search, data, and insights.

      World-class agency designing seamless, user-centric and highly creative eCommerce experiences, and pushing the boundaries of Yotpo’s platform to delight customers with engaging loyalty programs and conversion-boosting UGC assets across the user journey.

      Finalists:

      • Willow & Blake: Branding agency with a speciality in direct to consumer and challenger brands: those that think differently, act differently and walk their talk.
      • Growth Gurus: Marketing mavericks offering full-service growth strategy and implementation for small to medium-sized eCommerce businesses.
      • Studio Almond: UX and design-focused eCommerce studio focused on growing brands, helping them scale from $1-5 million a year to $10mil+.

      Global

      Exceptional eComm player that leads the industry with thought leadership, hands-on guidance, technical savviness, and growth strategies for brands to build, optimize, and scale their DTC channels.

      Finalists:

      • Tomorrow: Digital agency that brings enterprise experience to the Shopify ecosystem, providing strategy, design, and technology solutions for industry leading brands and retailers.
      • Guidance: For over 25 years, Guidance has built award-winning B2C and B2B eCommerce solutions to design, build, and maintain on Shopify, Adobe, and BigCommerce platforms.
      • Wunderman Thompson (representing Diff and Gorilla Group): Part creative agency, part consultancy and part technology company, Wunderman Thompson delivers inspiration across the entire brand and customer experience.

      Groundbreaking agency that has become an industry leader by building innovative strategies in emerging geos, developing markets, new products, and diverse client types.

      Finalists:

      • CQL: US-based digital commerce agency with a 27+ year history of creating commerce experiences and solutions for inspiring brands and people who love them.
      • Convert Digital: Leading Australian eCommerce agency with a focus on designing and developing high-converting websites.
      • Ask Phill: Europe and The Netherland’s leading Shopify Plus partner for fashion, lifestyle, and beauty brands that want to scale around the world.

      Cutting-edge eCommerce technology company that is committed to the Yotpo partnership, joint business and marketing opportunities, and driving incredible results for mutual clients.

      Finalists:

      • Tapcart: Mobile app platform that helps Shopify eCommerce stores transform their website into a mobile app with zero coding skills required.
      • Gorgias: #1 rated helpdesk for Shopify, Magento, and BigCommerce that helps businesses from all over the globe boost their sales by organizing a seamless journey for their customers.
      • Ometria: Customer Data and Experience Platform that helps retail marketers get on the fastest route to sustainable growth.

      Leading app or platform whose integrations with Yotpo have been a game-changer for mutual merchants, propelling their growth and demonstrating a measurable impact on their businesses.

      Finalists:

      • Dotdigital: Customer engagement platform that helps digital marketers and developers deliver communications across the customer journey.
      • Cohley: Changing the way brands generate and test content to grow their business by matching brands to content creators.
      • Lexer: Customer Data & Experience Platform fueling insights that drive revenue-generating customer experiences.

      Who will take home the title of best in eCommerce? Find out in April when the winners will be announced! In the meantime check out last year’s winners and the game-changing experiences they created for leading eCommerce brands.

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