Omnisend users, we’ve got you coveredOmnisend users, we’ve got you covered
Yotpo makes it easy to keep collecting reviews and drive results with tools for growing brands.
*Promo code OMNISEND30 valid for new Yotpo customers Shopify only. Not applicable for returning users or existing accounts. *Promo code OMNISEND30 valid for new Yotpo customers Shopify only. Not applicable for returning users or existing accounts.
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15,000+
brands across the globe
6x
higher reviews and UGC collection
400M+
total reviews collected to date
100+
integrations with other platforms
8%
increase in conversion
Make Every Review Count
Collect content with AI, showcase it beautifully where it matters, and uncover insights that help you sell smarter.
Collect Reviews the Smart Way
Send email or SMS requests when timing is right, and collect reviews that guide shoppers toward a purchase.
Boost Confidence, Cut Returns
Give shoppers the answers they’re looking for with smart filters, trusted star ratings, and AI-powered displays.
Learn What’s Working, and Why
Turn your shoppers’ reviews into strategy, tracking important reviews metrics to learn what your shoppers really want.
Reach shoppers across channels
Build traffic and trust with social syndication, localized reviews, and visibility through our Google partnership.
Boost SEO Performance
Boost visibility with Google Seller Ratings, SEO snippets, and Shopping Ads, powered by our official Google partnership.
Localize Your Reviews
Scale globaly with Yotpo translations and make every review feel local, no extra team needed.
Grow Reach with Syndication
Syndicate reviews across key channels - from built-in social platforms like TikTok and Meta to top retailers like Walmart and Target.
Strat growing your brand with Yotpo
Collect reviews fast with tools growing brands trust. Get an exclusive first month free with code OMNISEND30.
*Shopify users only. Not applicable for existing or returning Yotpo accounts.
Product reviews are vital for building trust and driving sales. Shoppers trust real customer experiences over brand messaging, and nearly all consumers read reviews before making a purchase. Reviews also improve SEO, provide valuable product insights, and help reduce return rates by setting clear expectations. High-quality reviews not only influence buying decisions but also enhance brand reputation and visibility.
How many consumers actually read online reviews?
Nearly 98% of consumers read online reviews before making a purchase. This highlights how critical reviews are in influencing buying decisions and building trust with shoppers. Brands that prioritize collecting and displaying high-quality reviews are more likely to earn customer confidence and drive conversions.
What types of reviews can I collect with Yotpo?
Yotpo provides brands with tools to collect several kinds of valuable feedback. You can gather product reviews and site reviews. These can include star ratings, written feedback, and detailed responses using customizable forms. You can also collect visual user-generated content (UGC) like photos and videos, Q&A entries, and post-purchase questions to gather even more context from your customers. These review types help brands build trust and drive conversions with authentic, content-rich feedback.
Can I collect photo and video reviews with Yotpo?
Yes, absolutely! Yotpo lets your customers easily upload both photos and videos when they leave a product review. Why is this visual UGC so helpful? It gives potential shoppers a much clearer picture of your product's quality, fit, and how people use it in real life. Seeing is believing, right? This significantly boosts trust and makes shoppers feel more confident about buying. You can then feature this visual content in eye-catching galleries right on your site, making your product pages more engaging.
Does Yotpo support review moderation & filtering?
Definitely. Yotpo provides sophisticated tools to manage your reviews effectively. You can manually approve reviews or set up automatic approvals. The platform includes spam detection and profanity filters to keep things clean, and even uses AI to suggest helpful comments. Need to sort through reviews? These features help you ensure only relevant, appropriate content gets published, all while maintaining transparency and authenticity.
How do I request reviews from my customers?
Yotpo makes asking for reviews easy by automating requests through email and SMS. You can set up triggers based on order data, ensuring you ask for feedback at just the right moment after a purchase. We provide customizable, mobile-friendly email templates with simple in-mail forms, making it super easy for customers to submit a response. You can also send reminders or integrate review requests into your loyalty workflows or post-purchase campaigns.
Can I syndicate reviews to Google or Facebook?
You bet! Yotpo lets you syndicate your hard-earned reviews to various retail and social commerce platforms, including popular ones like Google Shopping, Facebook, TikTok Shop, and even Walmart and Target. What's the benefit? Syndicating reviews puts your authentic user feedback right alongside your products on these channels. This boosts your visibility, builds trust instantly, and ultimately increases conversions.
Do you support on-site widgets to display reviews?
Yes, Yotpo offers customizable on-site widgets, including review carousels, star ratings, review highlights widget, and more. Widgets can be embedded on product pages, category pages, or the homepage. Features like smart sorting, AI reviews summaries, variant filtering, and media integration help shoppers find the most relevant and helpful reviews, improving their decision-making experience.
How customizable are the review request emails?
You have a lot of control over how your review request emails look and feel. Yotpo's drag-and-drop email editor lets you easily tailor the branding, layout, subject lines, and specific product blocks. Want to make them personal? You can add dynamic content like product images, reminders about loyalty points, or personalized messages. Plus, you can adjust the language for different audiences, as the platform supports multilingual emails.
Can Yotpo collect reviews in multiple languages?
Yes, Yotpo fully supports collecting and displaying reviews in multiple languages. You can send out review request emails tailored to different languages, and customers can submit their feedback in the language they prefer. Plus, our review widgets feature real-time translation capabilities. Shoppers can also filter reviews by country. This ensures you provide a localized, personalized experience for your customers all around the world.
Laura Doonin, Commercial Director
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