Grow Your Bigcommerce Revenue

Bigcommerce Loyalty Program Bigcommerce Loyalty Program

Turn one-time buyers into repeat shoppers. Yotpo Loyalty connects directly to your Bigcommerce store to drive retention and boost sales. Turn one-time buyers into repeat shoppers. Yotpo Loyalty connects directly to your Bigcommerce store to drive retention and boost sales.

25,000+

Loyalty Programs Launched

41%

Increase in RPR for Members

59%

Increase in CLTV for Members

25k+

Loyalty Programs Launched

Integrations

Custom Earning Rules

Reward shoppers for purchases, account sign-ups, and social follows. You control exactly how customers earn points.

Flexible Reward Options

Give buyers discounts, free shipping, or free products. Shoppers redeem points directly at your Bigcommerce checkout.

VIP Tier Structures

Group your top buyers into VIP tiers based on their spend. Offer better perks to users who shop with you the most.

Time-sensitive campaigns

Send auto reminders when points are about to expire. These alerts push buyers back to your store to make a purchase.

Custom Brand Design

Match your rewards widget to your site design. You can change fonts, colors, and icons to fit your brand guidelines.

Easy Referral Links

Give each buyer a custom link to share with friends. They can copy the link or send it directly via text and email.

Double-Sided Rewards

Reward both the sender and the new buyer. The friend gets a discount, and the sender earns points for the referral.

Post-Purchase Prompts

Ask for referrals right after a shopper buys. You catch them when they feel most excited about your brand and products.

Fraud Prevention Tools

Block fake referrals before they happen. Yotpo checks IP addresses and email patterns to stop self-referral abuse.

Acquisition Tracking

Track exactly how much revenue your referral program drives. You can see which customers bring in the most new buyers.

In-Store Redemption: Shoppers can earn and use points at your physical retail stores just like they do online.

Mobile Wallet Passes: Buyers can save their loyalty card to Apple Wallet or Google Pay for quick access.

Push Notifications: Send quick alerts straight to mobile wallets to remind shoppers about their point balance.

Tech Stack Sync: Connect your rewards data to Klaviyo, Attentive, and Gorgias to personalize your marketing.

Make better, revenue-driving decisions, faster

Revenue Reporting

See how much money your loyalty members spend compared to guest shoppers.

Point Liability

Track all unused points across your customer base to manage your finances.

Tier Performance

Find out which VIP tiers drive the highest repeat purchase rates and value.

Why Choose Yotpo as Your Bigcommerce Loyalty Program?

Deep Bigcommerce Sync

Yotpo connects directly to your Bigcommerce backend. Your customer data and point balances update in real time.

Proven Referral Engine

Lower your customer acquisition costs. Our referral tools make it easy for shoppers to share your brand with friends.

Advanced VIP Tiers

Build complex tier structures based on spend or points. You can motivate buyers to reach the next level for better perks.

Clear Analytics

Stop guessing about your program performance. You get detailed reports showing exactly how rewards impact your revenue.

Free Plan Available

Launch your rewards program without upfront costs. Small brands can use our free tier to start building customer loyalty.

Top App Integrations

Connect your rewards data to the tools you already use. Yotpo links with Klaviyo, Attentive, Gorgias, and many more.

CLTV with Yotpo

"Yotpo is exactly what I envisioned; everything we need to optimize our retention strategy and post-purchase experience.

James Reu
Ecommerce Manager

2.2x

increase in CLTV

2.2x

increase in CLTV

"We knew we needed to transition to a more sophisticated solution that could scale with our business."

Genna Rodney
Associate Manager, CRM & Loyalty

15.4x

ROI

15.4x

ROI

"The team continues to deliver amazing ongoing support. Our loyalty program is exactly what we had envisioned."

Kim Zorn
Head of Performance

We integrate with 60+ partners

All Integrations

FAQs

How does a Bigcommerce loyalty program help my store grow?

A rewards program gives shoppers a clear reason to return to your store. Buyers earn points for every purchase they make. They can trade these points for discounts or free items on their next order. You turn one-time buyers into repeat customers. Frequent shoppers spend more money over time. You also build stronger relationships with your audience. Active rewards members actively seek out your brand instead of shopping with rivals.

You can also use rewards to drive specific actions. Shoppers can earn points for leaving reviews or following your social accounts. Setting up a Bigcommerce Loyalty Program gives you a direct path to higher revenue. You lower your marketing costs because keeping current buyers costs less than finding new ones. You build a base of highly engaged fans who love your products.

Can I customize the look of my rewards widget?

Yes, you have full control over how your rewards interface looks. You can match the widget to your exact brand guidelines. The design tools let you change fonts, colors, and button styles. You can also upload custom icons for your points and VIP tiers. Your shoppers get a brand experience that feels native to your store. The widget sits naturally on your site without looking like a third-party add-on.

You can also place the rewards module on dedicated landing pages. Many brands build a specific page just to explain their VIP perks. You can explore our case studies to see how top brands design their programs. A custom look builds trust with your buyers. They feel confident joining a program that matches the brand they already know and love.

How do VIP tiers work in Yotpo Loyalty?

VIP tiers let you group your customers based on how much they spend. You can create different levels like Silver, Gold, and Platinum. Shoppers unlock higher tiers as they buy more items from your store. Each new tier offers better perks and higher point multipliers. A Gold member might earn two points per dollar while a Silver member earns one. This structure motivates buyers to spend more to reach the next status.

You can also offer exclusive rewards to your top tiers. Platinum members might get early access to new product drops or free shipping. Check out our loyalty features to see how tier structures drive repeat sales. VIP programs make your best buyers feel valued. They stick with your brand because they do not want to lose their hard-earned status.

How do referral campaigns work within the program?

Referral campaigns turn your happy buyers into active promoters for your brand. You give your current shoppers a unique link to share with their friends. When a friend clicks the link and makes a purchase, both people get a reward. You might give the friend a discount on their first order and give the sender points. A two-sided approach motivates everyone to take action quickly.

You can track all these shares and sales right inside your Yotpo dashboard. You will see exactly who drives the most new traffic to your store. You can also set up fraud blocks to stop people from referring themselves. To see how other stores use referrals to grow, read our customer case studies. Referrals offer a great way to lower your customer acquisition costs.

Does Yotpo integrate with my email marketing software?

Yotpo connects directly with top email marketing tools like Klaviyo. You can sync your rewards data straight into your email platform. This link lets you add point balances and VIP tier status to your email campaigns. Shoppers see exactly how many points they have right in their inbox. You can also trigger specific emails when a buyer reaches a new VIP level.

Using rewards data in your emails drives higher click rates. Buyers pay attention when you tell them they have a discount waiting. You can view all of our app integrations to see how Yotpo fits into your tech stack. Syncing your tools helps you send highly targeted messages. You stop sending generic blasts and start sending relevant offers.

How do customers redeem their points at checkout?

Shoppers can apply their points directly during the checkout process. They do not have to copy and paste complex discount codes. A simple drop-down menu appears when they are ready to pay. They select how many points they want to use, and the cart updates right away. This easy process reduces friction and lowers cart abandonment rates.

You control exactly how redemption works on your store. You can set minimum point limits or restrict discounts on certain items. Setting up a Bigcommerce Loyalty Program makes redeeming rewards simple for everyone. Buyers love a smooth checkout experience. They return to stores that make it easy to claim the perks they earned.

Can I reward customers for actions other than purchases?

You can give points for many different customer actions. Shoppers can earn rewards for creating an account or signing up for your newsletter. You can also give points when they follow your brand on Instagram or TikTok. Rewarding these actions helps you grow your audience across multiple channels. You build a community of engaged fans who interact with your brand daily.

You can even give buyers points on their birthday. A surprise birthday reward makes shoppers feel special and drives a quick sale. Learn more about our features by booking a demo with our team. Giving points for non-purchase actions keeps buyers engaged between orders. They stay connected to your brand even when they are not actively shopping.

How does the referral program feature work?

Yotpo gives you the tools to launch a full referral program. Each of your buyers gets a unique link to share with their friends. They can send this link via text, email, or social media. When a friend clicks the link and makes a purchase, both people get a reward. The friend gets a welcome discount, and the sender earns points.

This double-sided reward system drives high conversion rates. People trust product tips from their friends more than regular ads. You can visit our loyalty platform page to learn how referrals lower your acquisition costs. You acquire new buyers without spending money on expensive paid ads. Your current customers become your most active sales team.

Is there a free plan available for small businesses?

Yes, Yotpo offers a free plan for growing brands. You can launch your rewards program without paying any monthly fees. The free tier includes core features like point earning, basic referrals, and custom design tools. You can start building a loyal customer base right away. This plan works perfectly for small stores that want to test the impact of rewards.

As your store grows, you can easily upgrade to a paid tier. Our paid plans unlock advanced tools like VIP tiers and deep analytics. You can review all of our options on our pricing page to find the right fit. We build our software to scale with your business. You always have the right tools for your current size and goals.

How do I track the success of my rewards program?

Yotpo gives you a clear analytics dashboard to track your results. You can see exactly how much revenue your rewards program drives. The reports show you the repeat purchase rate of your loyalty members. You can compare this data to shoppers who do not use the program. This clear view proves the exact value of your retention efforts.

You can also track your point liability and VIP tier performance. You see which rewards your buyers claim the most. If you want to see these reports in action, you can request a demo today. Good data helps you make smart choices. You can tweak your earning rules and rewards to maximize your profit.

Can I connect my loyalty program to my physical retail store?

You can easily link your online rewards program to your physical stores. Yotpo connects with top point-of-sale systems to sync your data. Shoppers can earn points when they buy items in person. They can also redeem their online points at your physical checkout counter. This creates a smooth experience across all of your sales channels.

Buyers can also save their loyalty cards to Apple Wallet or Google Pay. They just scan their phone at the register to claim their perks. A true Bigcommerce Loyalty Program bridges the gap between online and offline shopping. Your customers get the same great brand experience no matter where they choose to shop.

How do point expiration alerts drive more sales?

Point expiration alerts create a strong sense of urgency. You can set points to expire after a certain period of inactivity. Yotpo tracks these dates and sends auto reminders to your buyers. Shoppers receive a message telling them they have unused value waiting. People hate losing things they earned. This fear of missing out pushes them back to your store.

These simple reminders often trigger quick purchases. Buyers log in to use their points before they disappear. You can read our case studies to see how brands use expiration alerts to boost revenue. You turn idle accounts into active buyers with minimal effort. A well-timed alert keeps your brand top of mind.

Can I block fake accounts in my referral program?

Yes, Yotpo includes built-in tools to stop referral fraud. Some users try to game the system by referring themselves using fake email addresses. Our software auto checks IP addresses and email patterns to spot suspicious activity. Yotpo blocks these fake referrals before any points go out. You protect your profit margins and keep your program secure.

You can also review flagged accounts manually if you choose. You have full control over who gets rewards. Check out our loyalty program tools to learn more about fraud prevention. Keeping your program clean ensures you only reward real customer acquisition. You spend your marketing budget on actual growth instead of fake accounts.