Discover Terms of Use

Updated March 11, 2026

Welcome to Yotpo Discover, an AI visibility tool that lets you discover what AI is saying about your commerce brand (together with any related websites, the (“Services”). The Services are owned and operated by Yotpo Ltd. and its affiliates (“Yotpo”). Please read these Terms of Use (“Terms”) carefully before using the Services. By accessing or using the Services you agree to be legally bound by these Terms. If you do not agree to these Terms, please do not access or use the Services and its content in any manner.

You represent to Yotpo that you are lawfully able to enter into contracts in your residence jurisdiction, and in any event, are at least 13 years of age. If you are entering into these Terms for an entity, such as the company you work for, you represent that you have authority to bind that entity and legal rights to grant license over the Client Marks (as defined below) and you agree that “you” as used in these Terms includes both you personally and the entity you represent. You and Yotpo are collectively referred to as the “Parties” and each is a “Party”.

You are responsible for violations of these Terms by anyone using the Services with your permission. Your use of the Services to assist another person in an activity that would violate these Terms if performed by you is a violation of these Terms.

FURTHERMORE, BY ACCEPTING THIS AGREEMENT YOU REPRESENT AND WARRANT THAT ANY AND ALL INFORMATION YOU PROVIDE US THROUGH THE SERVICES IS TRUE, ACCURATE AND COMPLETE AND FURTHER, THAT YOU AGREE TO PAY THE FEES AND COSTS PRESENTED TO YOU AND RECOGNIZE THAT YOTPO RESERVES THE RIGHT, IN ACCORDANCE WITH THESE TERMS TO COLLECT ON SUCH PAYMENTS VIA ANY METHOD AUTHORIZED UNDER THE LAW, INCLUDING BUT NOT LIMITED TO REFERRAL TO EXTERNAL DEBT COLLECTORS. SHOULD SUCH REFERRAL BE NECESSARY, YOU WILL BE OBLIGATED TO PAY THE REASONABLE COSTS OF SUCH DEBT COLLECTION. 

1. Ownership Rights

a. The Services may contain HTML, applications, texts, files, images, photos, videos, sounds, software, code, scripts (including proprietary artificial intelligence prompts or configurations), of Yotpo or its licensors (“Yotpo Content”). The Services are protected by copyright, trademark, trade secret and other laws; and as between you and Yotpo, Yotpo owns and retains all rights in the Services and the Yotpo Content.

b. Yotpo hereby grants to you a limited, revocable, non-sublicensable license to use the Services solely for your personal, non-commercial use, and subject to these Terms. Except as expressly permitted by Yotpo, you shall not copy, download, stream, capture, reproduce, duplicate, archive, upload, modify, translate, create derivative works based upon, publish, broadcast, transmit, retransmit, distribute, perform, display, sell or otherwise use or transfer any Yotpo Content.

c. You may provide input to the Services (“Input”), and receive output from the Services based on the Input (“Output”). Input and Output are collectively “User Content.” You are responsible for User Content, including ensuring that it does not violate any applicable law or these Terms. You represent and warrant that you have all rights, licenses, and permissions needed to provide Input to our Services

d. As between you and Yotpo you (a) retain your ownership rights in Input and (b) own the Output. We hereby assign to you all our right, title, and interest, if any, in and to Output. Due to the nature of our Services and artificial intelligence generally, output may not be unique and other users may receive similar output from our Services. Our assignment above does not extend to other users’ output or any third-party Output.

e. We may use User Content to provide, maintain, develop, and improve our Services, comply with applicable law, enforce our terms and policies, and keep our Services safe.

2. Account

When you first use the Services, you must provide complete and accurate information (including payment information) as requested on the registration form, and you must maintain and update such information to keep it complete and accurate. Failure to keep a valid, up-to-date Payment Method (as defined below) in your account may result in delays, or suspension of your access to the Services. We reserve the right to suspend access to your account or the Services immediately upon failure to pay the required fees in accord with the schedule of Fees presented to you. You are responsible for all activities that occur under your account. You may not use a third party’s account at any time, and you shall not allow anyone other than the authorized user to access or use the Services from your account. You agree to notify Yotpo immediately of any unauthorized use of your account. Yotpo shall not be liable for any losses you incur as a result of someone else’s use of your account either with or without your knowledge. You may be held liable for any losses incurred by Yotpo, our affiliates, officers, directors, employees, consultants, agents and representatives due to someone else’s use of your account.

3. Privacy

a. You instruct us to use account registration information and other Personal Information of you or your permitted users collected in connection with their use of the Services as described in Yotpo’s Privacy Policy, as updated from time to time (currently available https://www.yotpo.com/privacy-policy/). You are responsible for any use of the Services by your permitted users and their compliance with this Agreement. You shall keep confidential you and your permitted users’ user IDs and passwords for the Services and shall be responsible for any actions taken through their respective accounts.

b. Yotpo’s Data Processing Addendum, as updated from time to time (currently available at https://www.yotpo.com/data-processing-addendum/) shall apply and form part of this Agreement when your Content constitutes Personal Information subject to data protection laws, including European Data Protection Law or the CCPA.

4. Use Restrictions

a. Your failure to comply with the provisions set forth in this Section ‎4, may result in the termination or suspension of your access to the Services (at Yotpo’s sole discretion) and may also expose you to civil and/or criminal liability.

b. You agree not to, whether by yourself or anyone on your behalf: (i) copy, modify, adapt, translate, reverse engineer, decompile, or disassemble the Services; (ii) use the Services in connection with any spam, harassment, wire fraud or similar conduct; (iii); transmit or otherwise make available in connection with the Services any virus, spyware, or any other computer code, file, or program that may or is intended to damage or hijack the operation of any hardware, software, or telecommunications equipment; (iv) interfere with or disrupt the operation of the Services, or the servers or networks that host the Services, (v) sell, license, or exploit for any commercial purposes any use of or access to the Services; (vi) frame or mirror any parts of the Services without Yotpo’s prior express written authorization; (vii) create a database by systematically downloading and storing all or any of the content from the Services; and (viii) use the Services for any illegal, immoral or unauthorized purpose.

5. Trademarks

The trademarks, logos and service marks, whether registered or not, displayed on the Services and relating to Yotpo (“Yotpo Marks”) are the property of Yotpo or other third parties. You are not permitted to use these Marks without the prior written consent of Yotpo or such third party. We may use your name and/or logo (“Client Marks”) to identify you as a Yotpo customer of the Services or in connection with any public campaigns published as part of Discover. Any such use shall be subject to Yotpo’s compliance with any written guidelines that you may deliver to Yotpo regarding the use thereof. You hereby grant Yotpo a non-exclusive, worldwide, royalty free and fully paid up right and license to utilize your name, logo, trade-marks and trade names for the purposes set forth above.

6. Limitation of Liability

THE SERVICES ARE PROVIDED AT NO COST TO YOU, THEREFORE TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW: (a) IN NO EVENT SHALL YOTPO, ITS AFFILIATES OR THEIR RESPECTIVE EMPLOYEES, CONTRACTORS, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR BUSINESS INTERRUPTION, LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES ARISING OUT OF OR RELATING TO THE SITE; AND (b) IN NO EVENT SHALL YOTPO’S CUMULATIVE LIABILITY TO YOU EXCEED  USD $100.

7. Disclaimers

THE SERVICES AND ALL YOTPO CONTENT AND OTHER THIRD PARTY COMPONENTS/SERVICES MADE AVAILABLE TO YOU BY YOTPO ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTY OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. THE SERVICES ARE BASED ON GENERATIVE AI, WHICH CAN BE INACCURATE. YOTPO ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (i) ERRORS, MISTAKES OR INACCURACIES OF DATA OR INFORMATION POSTED, DISPLAYED, PUBLISHED OR MADE AVAILABLE FOR USE OR DOWNLOAD VIA THE SERVICES, (ii) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES OR ANY OF THE THIRD-PARTY SERVICES PRESENTED TO YOU. YOUR USE OF THE SERVICES AND THE YOTPO CONTENT, OR ANY PART THEREOF, IS MADE SOLELY AT YOUR OWN RISK AND RESPONSIBILITY. 

PORTIONS OF THE SERVICES MAY UTILIZE GENERATIVE AI CAPABILITIES. YOTPO DOES NOT GUARANTEE THE ACCURACY, RELIABILITY, OR APPROPRIATENESS OF ANY AI-GENERATED CONTENT OR PREDICTIONS. YOTPO IS NOT LIABLE FOR ANY ERRORS, BIASES, OR INACCURACIES IN AI-GENERATED OUTPUTS OR ANY DECISIONS TAKEN BASED ON SUCH OUTPUTS, AND NOTHING IN THE OUTPUTS SHOULD BE CONSTRUED AS BUSINESS, LEGAL, OR FINANCIAL ADVICE. YOU ARE RESPONSIBLE FOR REVIEWING AND CONFIRMING THE ADEQUACY OF AI-GENERATED CONTENT FOR YOUR INTENDED USE. YOTPO CONTINUOUSLY WORKS TO ENHANCE ITS AI MODELS BUT DISCLAIMS ANY WARRANTY, EXPRESS OR IMPLIED, THAT THE AI SERVICES WILL BE ERROR-FREE OR OPERATE WITHOUT INTERRUPTION.

8. Termination and Monitoring

a. If you violate these Terms, Yotpo may suspend or terminate your use of the Services.

b. We may modify or suspend the Services, or any portion of the Services, at any time with or without notice to you.

c. Yotpo reserves the right, but does not assume the obligation, to investigate any violation of these Terms or misuse of the Services. Yotpo may report any activity that it suspects violates any law or regulation to appropriate law enforcement officials, regulators, or other appropriate third parties. Such reporting may include disclosing appropriate customer data. Yotpo also may cooperate with appropriate law enforcement agencies, regulators, or other appropriate third parties to help with the investigation and prosecution of illegal conduct by providing network and systems information related to alleged violations.

9. Modifications

Yotpo may modify these Terms at any time by posting a revised version of these Terms. By accessing the Services, you agree to the latest version of these Terms.

10. Governing Law

This Agreement will be interpreted, construed and enforced in all respects in accordance with the laws of the State of New York, without reference to its choice of law principles. Any legal action or proceeding arising under or relating to this Agreement shall be brought exclusively in the state or federal courts located in New York City, New York, USA, and the Parties expressly consent to personal jurisdiction and venue in those courts. In addition, and without limiting the foregoing, in any action for the collection of unpaid funds, jurisdiction and venue will be proper in any court in which the defendant is subject to the jurisdiction of the relevant bankruptcy or collection courts.

11. Payment Method, Authorization, and Auto-renewal

a. To be able to access and use the Services, your account must have an active subscription. Subscribing requires paying a monthly or annual subscription fee as described in your Order Form (“Subscription Fee”). From time to time, Yotpo may offer free-trials, but reserves the right, at all times, to levy a fee for your subscription. Yotpo reserves the right to modify the Subscription Fee in Yotpo’s sole discretion. Any price changes will take effect at the beginning of the next billing cycle following the date of the price change.

b. By providing Yotpo with your credit card or other payment information (“Payment Method”) you authorize Yotpo to charge your chosen Payment Method for all Subscription Fees applicable to the initial subscription term (“Initial Term”) and any renewal subscription term(s) (“Renewal Term”). Yotpo reserves the right to change the Payment Methods accepted at any time. All payments are facilitated through a third-party payment processor (i.e. Stripe, Inc.). Yotpo may replace the third-party payment processor we use without notice to you. If your primary Payment Method expires, is invalid, or if charges to your primary Payment Method are unable to be processed for whatever reason, then you agree that Yotpo may charge your other available Payment Methods saved to your Account. If a payment is not successfully settled due to the expiration of your credit card, insufficient funds, or otherwise, Yotpo may suspend your access to the Services and/or your Account until we have successfully received payment of the applicable Subscription Fee.

c. No Refunds. Subscription Fees are non-refundable except to the extent required by law. This no-refund policy shall apply at all times regardless of your decision to cancel your subscription, any disruption to your Account or the Services, or any other reason whatsoever.

d. Renewal and Cancellation. These Terms are effective between you and Yotpo as of the date of your acceptance of these Terms. For the avoidance of doubt, the Initial Term begins on the Start Date listed in your Order Form, not upon deployment of the Services. FOR MONTHLY SUBSCRIPTIONS, UNLESS YOU CANCEL YOUR SUBSCRIPTION, BY DEFAULT, YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW FOR THE AGREED-UPON MONTHLY TERM. For all customers whose subscription is set to renew, the applicable subscription fee will be automatically charged to you at the time of renewal using the active Payment Method on file in your account. You may cancel your subscription at any time through your account settings. If you cancel your subscription, you will continue to have access to the Services and/or your Account until the end of the then-current Renewal or Initial Term.

e. Yotpo’s fees are exclusive of any taxes, levies, duties or similar governmental assessments of any nature, other charges, domestic or foreign imposed by any federal, state, or local tax authority with respect thereto including, for example, GST, value-added, sales, use or withholding taxes, assessable by any jurisdiction whatsoever (collectively, “Taxes”). You are responsible for paying all Taxes associated with your orders. For clarity, Yotpo is solely responsible for Taxes assessable against it based on its income, property and employees.

12. CLASS AND JURY TRIAL WAIVERS.

You and Yotpo agree that any disputes arising from the Services or these Terms, must be brought on an individual basis only, and may not be brought as a plaintiff or class member in any purported class, consolidated, or representative proceeding. Class arbitrations, class actions, and representative actions are prohibited. Only individual relief is available. The Parties agree to sever and litigate in court any request for public injunctive relief after completing arbitration for the underlying claim and all other claims. This does not prevent either party from participating in a class-wide settlement. You and Yotpo knowingly and irrevocably waive any right to trial by jury in any action, proceeding, or counterclaim.

13. Miscellaneous

In the event any information posted on the Services from time-to-time conflicts with any provision of these Terms, the applicable provision of these Terms shall prevail. These Terms do not, and shall not be construed to, create any partnership, joint venture, employer-employee, agency or franchisor-franchisee relationship between you and Yotpo. You may not assign, transfer or sublicense all or any of your rights or obligations under these Terms without Yotpo’s express prior written consent. Yotpo may assign, transfer or sublicense all or any of Yotpo’s rights or obligations under these Terms without restriction. The failure of Yotpo to exercise or enforce any condition, term or provision of these Terms will not operate as a waiver of such condition, term or provision. Any waiver by Yotpo of any condition, term or provision of these Terms shall not be construed as a waiver of any other condition, term or provision. If any provision of these Terms is held invalid or unenforceable, the remainder of these Terms shall continue in full force and effect. Yotpo will not be responsible for failures to fulfill any obligations due to causes beyond its control.