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HR Business Partner

Human Resources London

If you shop online (and who doesn’t these days?), then chances are you’ve already interacted with Yotpo. We’re a leading eCommerce marketing platform, on a mission to help brands of all sizes accelerate their growth through exceptional customer experiences. Loyalty & Referrals program, SMS marketing, reviews, and visual user generated content are our bread and butter, but we have more solutions up our sleeve, too.

We have teams across the world, including the US, UK, Israel, Bulgaria and Australia — and we’re still growing. Yotpo secured a $230 million fundraising round in March 2021, our valuation is now $1.4 billion, and our primary goal is to deliver the best technology in the industry. You can hear all about it in our latest brand video

Sound exciting? Then read on, because we’re in pursuit of the best and the brightest minds to help us achieve our vision.

At Yotpo, our people are our most important asset. We’re looking for an experienced, solution-oriented HR Business Partner (HRBP) to join us. This is a unique opportunity to operate globally and play a pivotal role in building the foundation of our UK People strategy.

As HRBP, you’ll be responsible for strategically working with both leadership and individual contributors across the company. You’ll build relationships internally, advocating for our employees’ needs and aligning initiatives with our business goals. We’re looking for someone who will proactively identify new opportunities to build an inclusive culture, implement effective change management and drive business results.

You Will:

  • Provide strategic business partnership and coaching to people managers to positively impact the motivation, development, and retention of talent.
  • Proactively utilize people trends to develop, implement and manage projects and programs.
  • Serve as an advocate, coach, and facilitator for building a diverse and inclusive team.
  • Serve as the point of contact for employees – navigating the variety of goals and challenges that impact their work experience.
  • Actively identify gaps, and deploy impactful people strategies that enable the organization to perform effectively, and scale efficiently as it grows.
  • Work with team leaders on change management, performance management and talent management initiatives.
  • Serve as an HR and employment law consultant to the business.
  • Collaborate with a globally distributed People Team to build and implement cross-functional HR programs and initiatives.
  • Partner closely with the Global Talent Acquisition team to lead local hiring initiatives

About You:

  • 5+ years of relevant HRBP experience in the tech industry
  • Experience operating in UK and Australia (other European countries a plus)
  • Experience working as part of a global team, specifically with the go-to-market teams (Sales, Customer Success, Marketing, etc.)
  • Ability to thrive in a fast-paced environment; self-motivated and excited to take initiative
  • Strong business acumen and understanding of core organizational goals
  • Strong interpersonal and communication skills with discretion, thoughtfulness and empathy a core part of your HR style 
  • Comfort with high ambiguity and ability to adapt to frequent change and growth
  • A creative, resourceful problem solver with excellent teamwork skills
  • Ability to work effectively with all levels of the organization and with a wide range of personalities and skill sets.

Bonus points for: 

  • Experience fast growing tech start up.
  • Experience in B2B SaaS business and / or eCommerce.

If you don’t meet 100% of the qualifications outlined above – that’s okay, nobody’s perfect! We believe in hiring people, not just skills. We encourage you to apply if you think this is a role that would make you excited to come into work every day.

About Yotpo:

Yotpo is the leading eCommerce marketing platform, helping thousands of forward-thinking brands like Rebecca Minkoff, MVMT, Bob’s Discount Furniture, and Steve Madden accelerate direct-to-consumer growth. Our single-platform approach integrates data-driven solutions for reviews, visual UGC, loyalty, referrals, and more. Brands with Yotpo are empowered to create smarter, higher-converting experiences that spark and sustain customer relationships. We integrate with the tools online businesses use every day, including Google, Instagram, top eCommerce platforms, and the rest of the martech stack. Yotpo is a Forbes Cloud 100 company with offices in New York, London, Boston, and Tel Aviv.

Yotpo champions diversity – we welcome and employ people regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are proud to be an equal opportunity employer.


Interested in Yotpo?
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“Yotpo is a fundamental part of our recommended tech stack.”

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