Yotpo SMS | The SMS Marketing Platform for eCommerce

SMS

Powering eCommerce brands to craft unbeatable SMS experiences for today’s mobile shoppers. Drive sales in just a few clicks and create your highest revenue channel with personalized messages that convert.

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YOTPO POWERS THE WORLD’S FASTEST-GROWING BRANDS

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MEANINGFUL MOBILE MESSAGING

Personalize SMS campaigns & automations for maximum retention

Leverage data to target customers in the moments that matter most with tailored texts that drive revenue and foster relationships.

Targeted SMS Campaigns

Easily craft, personalize, and A/B test SMS campaigns to notify subscribers about product releases, sales, exclusive offers, and more.

Industry-Leading Flow Builder

Easily build SMS automations triggered by real-time events (like abandoned carts) and custom conditions to send each subscriber down their own personalized path to purchase.

Robust Segmentation Engine

Create hyper-targeted segments to engage subscribers based on advanced data points, including customer behavior, attributes, and SMS data.

1:1 Conversations

Spark two-way conversations with conversational SMS automations, in-app SMS chat, and help desk integrations to maximize loyalty and engagement.

Accelerated Mobile Checkout

Guide customers from product discovery to purchase faster than ever before, giving them the ability to simply click to buy via SMS.

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Targeted SMS Campaigns

Easily craft, personalize, and A/B test SMS campaigns to notify subscribers about product releases, sales, exclusive offers, and more.

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Industry-Leading Flow Builder

Easily build SMS automations triggered by real-time events (like abandoned carts) and custom conditions to send each subscriber down their own personalized path to purchase.

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Robust Segmentation Engine

Create hyper-targeted segments to engage subscribers based on advanced data points, including customer behavior, attributes, and SMS data.

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1:1 Conversations

Spark two-way conversations with conversational SMS automations, in-app SMS chat, and help desk integrations to maximize loyalty and engagement.

Click to buy

Accelerated Mobile Checkout

Guide customers from product discovery to purchase faster than ever before, giving them the ability to simply click to buy via SMS.

 
 
SUBSCRIBER GROWTH TOOLS

Convert more shoppers into
SMS subscribers easily

Reach your customers wherever they are with engaging, multichannel subscriber collection experiences to build your largest audience, fast.
On-Site Sign-Up
Experiences

Customize on-site forms, tap-to-subscribe pop-ups, spin-to-win, and other mobile-optimized widgets to fit your brand’s style and increase conversions.

Multichannel
Collection

Collect SMS subscribers with tools that reach consumers everywhere via keywords, QR codes, native-text sign-up, Shopify POS, and more.

Dual SMS & Email
Opt-In Tools

Maximize subscriber collection in one engaging touchpoint with dual opt-in tools for SMS and email, which drive an average 2x higher CVR.

Compliance-First
Approach

Our subscriber tools are built according to TCPA, CTIA, and GDPR guidelines to guarantee your list is compliant with the latest privacy regulations.

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PERFORMANCE ANALYTICS

Track and optimize
every SMS engagement

Accelerate your business growth with real-time analytics that dive deep into every aspect of your text marketing strategy.
Subscriber
Collection Data

Know where your subscribers are coming from and the impact of each subscription source with data-driven insights into every tool you use.

Advanced
Analytics Dashboards

Monitor performance with live data analytics — like revenue, spend, ROI, CTR, and CVR — for every text you send, so you know instantly what works.

Comprehensive
Reporting

Get a bird's-eye view of your SMS subscriber growth, revenue, and campaigns with downloadable reports to scale your strategy.

Performance & Revenue
Management

Control how you track results with our configurable attribution model and UTM builder, and get full visibility into your investment with dynamic SMS costs.

Elevate your eCommerce brand with our SMS marketing platform

Yotpo SMS enables brands to reach their customers — and their goals — with the most powerful, personalized, and results-driven SMS marketing.
Unmatched Deliverability
Our best-in-class engine ensures your messages get delivered on time, every time.
International Texting
Text without limits — our expansive international coverage lets you reach customers worldwide.
Compliance Protection
We’re built for compliance so that your subscriber list and engagement strategy always meet regulations.
Seamless Onboarding
Get started with SMS marketing quickly and easily with the help of our onboarding specialists.
Dedicated Strategist
Our strategists will work with you to build a tailored SMS program based on your brand’s needs and goals.
Platform Connection
Sync Yotpo SMS & Email with Loyalty, Reviews, Subscriptions, and more for connected experiences.
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All Integrations >
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Put yourself in your customer’s shoes.

Enter your phone number and we’ll guide you through a real SMS marketing flow.

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Frequently asked questions

An SMS marketing platform is a digital tool that enables businesses to use text messages to communicate with customers. There are two types of messages: transactional (used to inform customers of the status of their order, payment, or shipment) and promotional (used to present a new product, offer a discount, etc.)

SMS marketing platforms help businesses reach shoppers on a channel they prefer, raise brand awareness, increase engagement, build long-term customer relationships, nurture loyalty, drive sales, and offer stellar customer support.

SMS marketing platforms enable businesses to manage contact lists, send personalized messages, and schedule or automate various SMS campaigns for specific audiences.

When choosing the best SMS marketing platform, look for flexible and transparent pricing, global deliverability, multichannel subscriber collection, advanced segmentation and automation capabilities, an intuitive campaign builder, a compliance-first approach, 24/7 support, and reliable tracking and analytics.

Yes. Yotpo SMS enables businesses to send ultra-tailored and highly-personalized text messages. Build narrow consumer segments with 40+ data points based on demographics, product preferences, and shopping behavior.

Any business seeking to increase customer engagement and effectively communicate with shoppers at every step of their buyer journey can benefit from using an SMS marketing platform, including retail, hospitality, eCommerce, and more.