The integration between Yotpo & Drip provides brands with the ability to target customers based on review score, number of reviews, and recent reviews. Brands can automate email marketing workflows based on review scores, the possibilities are endless.
The integration between Yotpo & Drip provides brands with the ability to target customers based on review score, number of reviews, and recent reviews. Brands can automate email marketing workflows based on review scores, the possibilities are endless.
This integration enables brands to follow up on rave reviews with a personalized thank you note, follow up on poor reviews with a coupon or a personal apology, and even retarget people who haven’t left reviews on Facebook and Instagram.
Create segments of customers who leave positive and negative reviews or by review score. See who is leaving reviews, so you can engage with customers in a targeted, more personalized way.
Trigger a message to follow up on a positive review to thank the customer and propose that they refer a friend, and on negative reviews with support contact information and a coupon.
“Yotpo is a fundamental part of our recommended tech stack.”
Laura Doonin, Commercial Director
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