Wipe Away That Frown With Texts that Just Click. | Yotpo

Wipe away that customer frown with the right message.

Nearly 40% of your customers are frowning at your texts.
Don’t give them a reason to reply “STOP”.

Learn how
Irrelevant
Swag
34m ago
Sup Dora! 👋👜 Peep dis dope bag!...
Targeted
Petalot
34m ago
Woof! All dog merch now 20% off!...
Meet Dora,
The Frowning
Aunt
It’s not about the age,
it’s about the text.
Meet Fredrik,
The Frowning
Skier
It’s not about the season,
it’s about the text.
Meet Greg,
The Frowning
Cat Lover
It’s not about the discount,
it’s about the text.
Meet Lisa,
The Frowning
Shopaholic
It’s not about the sale,
it’s about the text.
  •  
     
    Segment your audience using

    Personal attributes
    for real connections

    Make Dora smile with targeted messaging that takes into account zero-party data collected and purchase history.
    Learn more
  •  
     
    Segment your audience using

    Behavioral insights
    that capture intent

    Turn this skier's frown upside down with data that dissects past purchase history to identify what they are most likely to purchase.
    Learn more
  •  
     
    Segment your audience using

    Product preferences
    that resonate

    Wipe any judgemental looks off this cat lover's face with product suggestions based on personal preferences.
    Learn more
  •  
     
    Segment your audience using

    Retention insights to
    extend their journey

    Give your shopaholic something to smile about when you invite them to explore new product drops.
    Learn more
  • Meet Dora
  • Meet Fredrik
  • Meet Greg
  • Meet Lisa
Grid

Are you ready to wipe
away that frown?

Next steps: It’s time to unlock the Anti-Frown, a playbook dedicated to erasing those cringe-worthy moments when SMS messages don’t land.

Open the playbook

The Frown Gallery

  • Segment your audience using
    Retention insights to extend their journey
    • Use shopping history for customer segment analysis
    • Create segments for top spenders and VIPs
    • Delight shoppers with early access to new launches
  • Segment your audience using
    Behavioral insights that capture intent
    • Track critical on-site behaviors
    • Understand customer intent for specific products
    • Engage shoppers with behavioral product campaigns
  • Segment your audience using
    Product preferences that resonate
    • Connect third-party quiz responses
    • Enhance customer profiles with product preferences
    • Deliver personalized messages matching preferences
  • Segment your audience using
    Personal attributes for real connections
    • Capture zero-party data like birthdays in popups
    • Create segments leveraging personal attributes
    • Target with relevant messaging for each shopper
  • Segment your audience using
    Filters that exclude recent purchasers from promotions
    • Understand customer intent for specific products
    • Track critical on-site behaviors
    • Deliver personalized messages matching purchase history
  • Segment your audience using
    Personal attributes for real connections
    • Capture zero-party data like location
    • Create segments leveraging personal attributes
    • Segment based on proximity to location
  • Segment your audience using
    Behavioral insights that capture intent
    • Track critical on-site behaviors
    • Engage shoppers with behavioral product campaigns
    • Enable back-in-stock collection tool + flow
  • Segment your audience using
    Behavioral insights that capture intent
    • Track critical on-site behaviors
    • Use shopping history for customer segment analysis
    • Target with relevant messaging for each shopper
  • Segment your audience using
    Custom profile properties
    • Send data to Yotpo
    • Segment data collected from skin quiz
    • Target with relevant messaging for each shopper
  • Segment your audience using
    Personal attributes for real connections
    • Capture zero-party data like birthdays in popups
    • Create segments leveraging personal attributes
    • Target with relevant messaging for each shopper

Texts that just click.

It’s time to crack the code on understanding your shoppers and it starts with tools that make customer targeting a breeze. From a treasure trove of unique data sets to detailed customer timelines, we have the full scoop on your subscribers. Get ready to charm your customers like never before!

Learn more