Collect and Display Q&A | Use Cases | Yotpo

Collect and Display Q&A

Feature customer Q&A to decrease customer hesitation.

Q&A mockup
Yotpo Products
Product logo / Logo / Reviews
 
Implementation effort
Low High
Goals
  • Build brand credibility
  • Increase customer engagement
Industries
 
Which Brand Should Use it?

Brands aiming to increase trust by allowing past customers as well as team members to answer shoppers’ questions.

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Build Trust With Q&A

Instead of having shoppers discuss products on a third-party platform, give them the option to do so directly on-site and build a brand-based online community. A Q&A forum provides shoppers with all the information they need to make a purchase and increases conversion.

By building a community of product experts, brands can expect loyal past customers to come back time after time and even refer new customers. Moreover, the Q&A section is crawlable by Google, adding a free and much-needed SEO boost.

Moon art
Spaceship art

Make an Impact with Yotpo

How to get started?

Getting started with Yotpo is easy. Follow the steps below to get started or request a demo for more information.