Customer Retention Masterclass

Essential strategies to keep shoppers coming back and boost lifetime value.

February 3rd, 2 pm EST


About the Event

2020 was a record-breaking year for eCommerce that saw more shoppers buying online than ever before. As competition for online attention continues to rise, acquiring new customers is only half the battle. In 2021, brands need to prioritize their customer retention strategies to boost lifetime value.

Join Yotpo and Recharge to learn how to optimize your customer retention gameplan. We’ll cover the top eCommerce trends for 2021, why focusing on customer retention is critical, and how to enrich your strategy with loyalty programs that engage, recurring revenue models, and SMS marketing.

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Kevin Lew

Technology Partnerships Manager

Kevin enjoys serving as a bridge between departments and between organizations. Finding common ground to drive growth and make the world a happier place has always been his passion. At ReCharge, he navigates the elasticity of the platform with the technology stacks that best empower eCommerce businesses to succeed.

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Katie McKeever

Product Marketing Manager

Katie currently leads all product marketing activities for Yotpo's Loyalty and Referrals solution. Prior to that, she spent 3.5 years as an Enterprise Customer Success Manager at Yotpo, working closely with leading brands like UNTUCKit, Steve Madden, and Rebecca Minkoff to consistently deliver ROI and add value by leveraging Yotpo's suite of solutions.

Save Your Spot

Everything you need to implement a robust customer retention strategy that ensures shoppers keep coming back.


ReCharge is guided by the mission to connect and empower the world through payments. The Santa Monica-based company has created the leading subscriptions payments platform designed for merchants to set up and manage dynamic recurring billing across web and mobile. ReCharge is used by over 10,000 businesses and is trusted by brands including Native Deodorant, Hubble Contacts, Lola, Soylent and Billie.


Yotpo, the leading eCommerce marketing platform, helps thousands of forward-thinking brands like Patagonia, Rebecca Minkoff, MVMT, Tweezerman, and Bob’s Discount Furniture accelerate direct-to-consumer growth. Yotpo’s single-platform approach integrates data-driven solutions for reviews, loyalty, SMS marketing, and more, empowering brands to create smarter, higher-converting experiences that spark and sustain customer relationships. We integrate with the tools you use every day, including Google, Instagram, top eCommerce platforms, and the rest of your tech stack. Yotpo is a Forbes Cloud 100 company with offices worldwide including New York, London, Tel Aviv, and Sofia. More information can be found at www.yotpo.com.

Interested in Yotpo?
Schedule a call with one of our eCommerce experts to learn more.
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“Yotpo is a fundamental part of our recommended tech stack.”

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