Craft customized retention journeys

Break down retention into stages and tailor them to your brand. Optimize each step to nurture long-term customer loyalty and reduce churn.

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29%
of subscribers are retained with personalized communication
57%
higher retention for brands using both Yotpo Subscriptions and Loyalty
20%
CLTV increase with Yotpo Subscriptions integrating SMS and Loyalty
Surprise & delight experiences

Spot-on subscriber journeys

Reach the right subscriber at the right time with valuable messages and on-point incentives to enhance the subscription journey and boost retention.

Slash churn

Smart cancellation workflows

Understand why subscribers cancel and launch targeted mitigation strategies based on their feedback. Gain comprehensive reporting to refine and improve retention efforts.

Seamless subscriber tools

Empower subscribers with valuable rewards

Put subscribers in the driver's seat with intuitive management tools and one-click point redemption of their loyalty rewards.

"Leveraging Reviews, SMS, Email, and Subscriptions in one platform is transformative for customer understanding, growth, and retention!"

Subscriptions made to last.

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Laura Doonin, Commercial Director recommendation on yotpo

“Yotpo is a fundamental part of our recommended tech stack.”

Shopify plus logo Laura Doonin, Commercial Director
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