Yotpo vs. Feefo

Brands are switching from Feefo to Yotpo to easily collect and display powerful customer content that converts. Below, we compare Yotpo to Feefo.

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Solution
Product & Site Reviews Collect reviews on your products and service Checked Checked
In-Mail Review Requests Collect up to 6x more content with easy in-mail review submission Checked Not checked
Boost Review Quality with Smart Prompts Dynamically suggest high-converting topics in real-time as shoppers write reviews Checked Not checked
Q&A Provide shoppers a forum to ask questions and receive responses from your customer community and team Checked Not checked
Moderation & Control Full content management and AI-assisted moderation to maximize efficiency Checked Not checked
On-Brand Customization Flexible email templates and on-site widgets with fast out-of-the-box or advanced CSS & HTML editing Checked Not checked
Comprehensive Visual UGC Platform Curate and showcase influential customer photos and videos collected from Instagram, reviews, & direct on-site uploads Checked Not checked
Social Ads Easily create Facebook & Instagram ads featuring customer reviews and visual UGC to boost CTR Checked Not checked
Powerful Tech Partners Integrations Strategically leverage customer content across all your marketing channels including email, ads and more Checked Not checked

Don’t just take our word for it

See what our customers are saying about Yotpo

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4.8
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4.3
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4.6
Stars
Everything you could want from a Review platform... And more!

A solid review platform with additional features. Yotpo has really 'opened the door' for us in the way of review submissions! Interface and emailing system is spot-on for what we're looking for.

Brenn S eCommerce & Digital Marketing Manager
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Stars
Goodbye Mailchimp! Hello Yotpo!

I'm very pleased. I'm also impressed with the staff. They've been super helpful and friendly. I loved the ability to keep everything all in one place. It's super user friendly.

Jeanette H. Owner
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Stars
Best investment we ever made

Being able to get fast and honest responses from customers with a very easy to use email formats. Listening to our customers and responding to topics rapidly improved our customer satisfaction.

Alpay T Director
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Stars
My Favorive Smart Software Yet

Automation is king. It feels like the entire software is on autopilot unless you want to be in control. I love knowing that it's working so I can put my focus in other areas.

Trevor J CEO & Founder
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Stars
ABSOLUTELY LOVE THIS APP!

So many good things to say about it. We used two other review apps that were bad. We switched to Yotpo and it has so many awesome features and unbelievably good support. Couldn't recommend this app more highly! Great job, Yotpo!

FiTONIC
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Stars
One of Our Best Business Decisions

The impact you get on your website VS the cost for the platform is fantastic. It integrates with Google and Facebook easily, is very user friendly, works for multiple websites, and support is good.

Mark S. Website Manager
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Stars
Best review app period

Yotpo is truly our best on site app. Yotpo has become a major part of our day to day customer engagement strategy. This app offers a heck of a lot of great features for the low price of free.

Yemin K Co-Founder & COO
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Stars
Reviews Get Sales

Reviews get sales - not just positive ones, even negative ones. Yotpo has helped us generate thousands of reviews in a short time. As a result, our conversion jumped up site-wide which equals more sales and higher AOV.

William H. VP of Marketing & Growth
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Stars
Getting reviews is easier than ever!

I like the ability for customers to leave a review from right within their emails. No need for multiple clicks and opening new browser windows. Plus - this is all automated! Plain and simple.

Christine N.
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Stars
It's a totally awesome app!

We have been using Yotpo for a few years now and even moved our reviews from one platform to another. They are there for your success and go over and above what most customer service support teams do.

Rustic Sinks
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Stars
An absolute must for any small online business

Love, Love, Love this company. We have doubled our customer conversion rate since we installed Yotpo. I recommend app to anyone doing online sales. We started with the free version but will soon upgrade!!

Mary D. Managing Partner
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Stars
Yotpo reviews is the best way to add social proof

So satisfied and I definitely recommend it for everyone considering it for their e-commerce store. We use Yotpo reviews on all of our e-commerce stores.

Verified Reviewer
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Stars
Software that works+helpful customer service - what more can you ask

It just works. Yes, you get reviews. But it's more than reviews. It's SEO content, conversion content. Being able to fill out reviews by email it converts a lot better.

Charles A. Owner
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Stars
So many features... Amazing support

Yotpo is on a completely different level than most. They regularly update their product, have so many features, and have a great team of account executives, experts, strategists, and support staffs.

Ardalan Z. Online Marketing Manager
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Stars
Everything I was hoping it would be

It was simple to integrate into our store. I feel like we are more than getting our ROI on this tool, given what reviews do to our conversion rates. With the free trial, and minimal barriers to entry, it's a must try.

Bryce M Co-Founder & Owner
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Stars
The best way to help improve your business

In today's world, people HAVE to see real people, verified people, who are talking about your product. This is the easiest and best way to do it. Every retail website should be using this.

Elizabeth M. Many hats
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Stars
Yotpo is a must-have for any business

It took very little time to build up what seemed like a credible amount. I'm very pleased with the app and also appreciate the additional features I get with the premium subscription.

Leslie G Business Owner
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Stars
Full of Features

Yotpo is the most feature filled review plugin we've ever used. We also really like the ability to comment on reviews, especially the negative ones. Yotpo customer service is always responsive.

James V. Graphic Designer
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Stars
The best

Yotpo does not only have systems designed for big companies but small companies as well. They are one kind of a company, that actually think about their customers.

Administrator Consumer Electronics
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Stars
Great boost for small business to grow solid reputation!!!

Yotpo has given us credibility! It encourages onlookers to proceed to the checkout with confidence. Clean cut, great visual, easy to implement into our website in the places we want it seen.

Rachel B. CEO
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Stars
Extremely amazing portal that will make money for you

Before Yotpo, we were getting about 5 reviews a month, now we get 250 a month. The ROI is amazing. We have more than made our money back.

User Consumer Electronics
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Stars
Amazing. 75% of product are reviewed now. Support was unbelievable

I now get about 75% reviews on my product sales. Before I was having a hard time getting a couple reviews.

Administrator Automotive
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Stars
Yotpo is a Home Run for Businesses of All Sizes!

After a large amount of research my organization landed on Yotpo. The review conversion rate is phenomenal, and the app no doubt pays for itself and then some.

Matt B.
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Stars
Love this app. Incredibly easy to install

We are also very happy with the technical support we receive from Yotpo team! They have been timely and courteous in response to our customization requests.

Zyderma
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We needed a support team that was knowledgeable. Once we switched to Yotpo, I felt like I could reach out to support whenever I needed to. Yotpo is a strategic partner.
Emma Standing
Emma Standing
Head of Customer Experience and Ecommerce, Bubble

YOTPO POWERS THE WORLD'S FASTEST-GROWING BRANDS

Trusted By Yotpo Trusted By Yotpo Trusted By Yotpo

Complete eCommerce Marketing Platform

SMS & Email

Engage your shoppers with high-converting mobile experiences.

Reviews

Collect more, higher quality content and display it onsite with AI-powered widgets that make it easy for shoppers to find the information they need.

Loyalty and Referrals

Build customized, on-brand loyalty & referral programs to incentivize repeat purchase, referrals, social engagement, and content creation.

Subscriptions

Drive recurring revenue and increase lifetime value with subscriptions experiences that are easy for you and your customers.

Visual Marketing

Bring the Instagram experience to your site with customizable photo, video, and review galleries that enhance your brand.

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SMS & Email

Engage your shoppers with high-converting mobile experiences.

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Reviews

Collect more, higher quality content and display it onsite with AI-powered widgets that make it easy for shoppers to find the information they need.

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Loyalty and Referrals

Build customized, on-brand loyalty & referral programs to incentivize repeat purchase, referrals, social engagement, and content creation.

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Subscriptions

Drive recurring revenue and increase lifetime value with subscriptions experiences that are easy for you and your customers.

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Visual Marketing

Bring the Instagram experience to your site with customizable photo, video, and review galleries that enhance your brand.

Increase Google Visibility with Yotpo

Mockup Mockup
Google Shopping Ads
Google Shopping Ads
Reduce CPC by showing product star ratings in your Google Shopping ads.
Google Seller Ratings
Google Seller Ratings
Add seller ratings to Google Ads campaigns to increase click-through rates and reduce acquisition costs.
Rich Snippets
Rich Snippets
Stand out on search by showcasing product ratings in organic search results.

Drive More Shoppers to Your Site

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Social Ads
Social Ads
Turn customer photos into high-converting ads that seamlessly integrate into shoppers’ newsfeeds in just a few clicks.
Social Share
Social Share
Let your customers share their content on social channels and reach new shoppers where they are.
Social Push
Social Push
Drive more traffic to your site by automatically sharing customer reviews and photos straight to your Facebook page.
INTEGRATE YOTPO SEAMLESSLY WITH YOUR ENTIRE MARKETING STACK
Integrations Integrations Integrations

Join The World's
Fastest-Growing Brands

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Laura Doonin, Commercial Director recommendation on yotpo

“Yotpo is a fundamental part of our recommended tech stack.”

Shopify plus logo Laura Doonin, Commercial Director
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