SMS Strategies
SMS Strategies
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CollectUGC

Generate Reviews Via SMS

Collect Yotpo-powered product reviews, site reviews, and visual user-generated content, including customer photos and videos, directly via SMS review requests.

Best Practice: Provide an incentive, like a discount or limited-time offer, for sharing content.

Why Does it Work?

Social proof increases conversion. Make it easy for your customers to submit more impactful reviews, ratings, and visual user-generated content. Request content from shoppers where they already are — on their mobile phones — to maximize review collection.

CONTENT COLLECTION
0 %+

conversion rate on user-generated content collection from SMS review requests in comparison to email.

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