Actionable Analytics
Live reviews collected to date
Brands across the globe
Tech Integrations and partnership
Sentiment Scoring & Review Insights
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Sentiment Scoring
Identify key topics and score sentiment so you can act on what shoppers say, not just their rating.
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Topic Identification
Surface the themes customers mention most to inform product decisions and marketing.
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Review Insights
Identify trends, spot risks early, and make smarter decisions across product, marketing, and CX.
“With this powerful and user-friendly dashboard, we’ve managed to unlock the massive value of our customer feedback. Insights gives us clear and accessible data at the speed we need.”
“With this powerful and user-friendly dashboard, we’ve managed to unlock the massive value of our customer feedback.”
Moderation & Review Management
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FTC-Aligned Workflows
Built-in compliance workflows keep your review program FTC-aligned without sacrificing flexibility.
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CRM Integrations
Moderate reviews from Gorgias and other CRM tools, keeping workflows seamless and issues resolved fast.
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Human Moderation Team
Our expert team handles approvals, spam detection, and content quality so yours doesn’t have to.
Marketing & Action Tools
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Amplify Your Best Content
Put top-performing reviews and customer voices to work in your marketing campaigns, ads, and product pages.
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Re-Engage Happy Customers
Use positive feedback as a springboard for upsell, referral, and retention campaigns.
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Refine Products With Real Feedback
Use sentiment trends and customer language to inform product updates and new launches.
The Shoppers Have Prompted
53M reviews reveal what shoppers want and who's visible when they ask AI. Explore 80+ trends shaping AI-led shopping in 2026.
Review Atlas
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Measure What Drives Conversions
Go beyond basic metrics, scoring reviews on quality, recency, and authenticity to show what drives purchases.
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Benchmark Against Competitors
Compare review performance against industry benchmarks to identify gaps and surface opportunities fast.
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Actionable Recommendations
Clear, actionable steps to improve your review strategy and boost conversion rates.
FAQs
What is Yotpo Reviews?
Yotpo Reviews is a platform that helps brands collect and showcase customer reviews to build trust and drive sales.
How does AI improve review collection?
Our AI guides customers to leave detailed, relevant reviews that increase conversion rates and shopper confidence.
Can I customize the review forms?
Yes, you can build branded forms that capture exactly the information you need, making reviews feel personal and easy to submit.
How do multi-product review requests work?
Collect reviews for every product in an order plus site and service reviews in a single email to maximize coverage and reduce friction.
What integrations are supported?
We integrate with major ESPs like Klaviyo, Attentive, and Postscript to keep messaging seamless and avoid duplicative sends.
How can I optimize review submission?
Use in-mail forms, mobile-native experiences, and device-tailored flows to maximize review submission rates across all devices.
