Streamline your workflow, boost efficiency, and enhance the shopper experience like never before with AI-Powered Reviews.
Collect Smarter
Drive high-quality, conversion-boosting reviews with smart prompts and AI-powered guidance.
Display With Impact
Make reviews more accessible and influential for shoppers with AI reviews summaries, smart sorting and more.
Analyze for Growth
Uncover insights and optimize review performance with AI-driven analysis.
Reviews Atlas: Turn Reviews Into a Powerful, Customer-Driven Sales Tool
The first-of-its-kind performance algorithm doesn’t just analyze your reviews, it calculates their convertibility and offers powerful, actionable insights
Measure Review Performance & Convertibility
Goes beyond traditional metrics, scoring reviews on unique factors like quality, recency, and authenticity, giving you a clear picture of what drives conversions.
Benchmark Against Competitors
Compare your reviews against industry benchmarks aand competitors to see where you stand and where you can improve.
Actionable Insights
Reviews Atlas doesn’t just provide the data, it delivers actionable recommendations, offering clear steps to improve your review strategy and boost conversion rates.
Get up and running effortlessly with basic onboarding for a smooth start. Unlock advanced onboarding for specialized optimizations, tailored to your brand’s needs.
Expert Moderation Services
Managing reviews & UGC for 800+ stores worldwide. AI-powered tools + human expertise provide best in the industry approach, with FTC-aligned guidelines to protect your brand’s reputation.
Customization Services
Customize everything from emails to onsite experiences, no dev work needed. UGC lookbooks, customizations, and expert-crafted designs tailored to your brand & industry to maximize impact.
Business Reviews
With the help of your CSM, deep dive into your performance metrics to assess impact and uncover opportunities. Strategic planning to optimize review collection, display, and syndicatio
Feature Adoption & Optimization
Ensure you’re leveraging the latest AI-powered innovations and best practices. Get tailored recommendations from your Customer Success Manager to maximize conversion and engagement.
Proactive Guidance & Strategy
Work with your dedicated Customer Success Manager to align reviews with your business goals. Adapt and evolve your strategy to stay ahead of market trends.
Frequently Asked Questions
Why are product reviews important?
Product reviews are vital for building trust and driving sales. Shoppers trust real customer experiences over brand messaging, and nearly all consumers read reviews before making a purchase. Reviews also improve SEO, provide valuable product insights, and help reduce return rates by setting clear expectations. High-quality reviews not only influence buying decisions but also enhance brand reputation and visibility.
How many consumers actually read online reviews?
Nearly 98% of consumers read online reviews before making a purchase. This highlights how critical reviews are in influencing buying decisions and building trust with shoppers. Brands that prioritize collecting and displaying high-quality reviews are more likely to earn customer confidence and drive conversions.
What types of reviews can I collect with Yotpo?
Yotpo provides brands with tools to collect several kinds of valuable feedback. You can gather product reviews and site reviews. These can include star ratings, written feedback, and detailed responses using customizable forms. You can also collect visual user-generated content (UGC) like photos and videos, Q&A entries, and post-purchase questions to gather even more context from your customers. These review types help brands build trust and drive conversions with authentic, content-rich feedback.
Can I collect photo and video reviews with Yotpo?
Yes, absolutely! Yotpo lets your customers easily upload both photos and videos when they leave a product review. Why is this visual UGC so helpful? It gives potential shoppers a much clearer picture of your product's quality, fit, and how people use it in real life. Seeing is believing, right? This significantly boosts trust and makes shoppers feel more confident about buying. You can then feature this visual content in eye-catching galleries right on your site, making your product pages more engaging.
Does Yotpo support review moderation & filtering?
Definitely. Yotpo provides sophisticated tools to manage your reviews effectively. You can manually approve reviews or set up automatic approvals. The platform includes spam detection and profanity filters to keep things clean, and even uses AI to suggest helpful comments. Need to sort through reviews? These features help you ensure only relevant, appropriate content gets published, all while maintaining transparency and authenticity.
How do I request reviews from my customers?
Yotpo makes asking for reviews easy by automating requests through email and SMS. You can set up triggers based on order data, ensuring you ask for feedback at just the right moment after a purchase. We provide customizable, mobile-friendly email templates with simple in-mail forms, making it super easy for customers to submit a response. You can also send reminders or integrate review requests into your loyalty workflows or post-purchase campaigns.
Can I syndicate reviews to Google or Facebook?
You bet! Yotpo lets you syndicate your hard-earned reviews to various retail and social commerce platforms, including popular ones like Google Shopping, Facebook, TikTok Shop, and even Walmart and Target. What's the benefit? Syndicating reviews puts your authentic user feedback right alongside your products on these channels. This boosts your visibility, builds trust instantly, and ultimately increases conversions.
Do you support on-site widgets to display reviews?
Yes, Yotpo offers customizable on-site widgets, including review carousels, star ratings, review highlights widget, and more. Widgets can be embedded on product pages, category pages, or the homepage. Features like smart sorting, AI reviews summaries, variant filtering, and media integration help shoppers find the most relevant and helpful reviews, improving their decision-making experience.
How customizable are the review request emails?
You have a lot of control over how your review request emails look and feel. Yotpo's drag-and-drop email editor lets you easily tailor the branding, layout, subject lines, and specific product blocks. Want to make them personal? You can add dynamic content like product images, reminders about loyalty points, or personalized messages. Plus, you can adjust the language for different audiences, as the platform supports multilingual emails.
Can Yotpo collect reviews in multiple languages?
Yes, Yotpo fully supports collecting and displaying reviews in multiple languages. You can send out review request emails tailored to different languages, and customers can submit their feedback in the language they prefer. Plus, our review widgets feature real-time translation capabilities. Shoppers can also filter reviews by country. This ensures you provide a localized, personalized experience for your customers all around the world.
Laura Doonin, Commercial Director
Join a free demo, personalized to fit your needs