Yotpo Loyalty scales with your brand, offering a flexible rewards program fueled by the industry's leading retention experts.

A loyalty program provides the framework for an incentive model, to make an impact on customer behavior. Customer behavior typically targeted within a loyalty program could be Average Order Value, Time Between Purchases, Repeat Purchase Rate, etc.
When these behaviors are successfully impacted via the loyalty program, we can begin to measure the impact made to revenue. The impact of the loyalty program, divided but how much you invest in the program is your ROI.

There are several different types of rewards programs that you can use to grow a customer base. Here are some of the most popular:
Value-based loyalty programs. A value-based loyalty program is designed to provide an incentive when a customer completes an action that aligns with the company's values. Offering a donation to a charity for each purchase of a particular product is one such incentive.
Points-based loyalty programs. You can also offer customers loyalty points for completing desired actions that can later be redeemed for products.
Tiered loyalty programs. With these reward structures, customers move through different tiers depending on their spending habits or engagement.
All three of these models can be combined into one loyalty program with Yotpo.

Obtaining referrals from existing clients can be game-changing for any business. That's because people seldom believe companies when they highlight the benefits of a particular product or service themselves. But when it comes from someone they know and trust, they are more likely to make a purchase.
Customers who are referred to your brand are also more likely to bring in repeat business because they start off with a good impression of your company.

No, it's not. Yotpo Loyalty & Referrals is designed for ease of use, with an intuitive user interface. Yotpo’s Loyalty program can be launched without any technical expertise.
Once launched, robust dashboards and analytics will guide you to ensure your program is effective, and to highlight trends and patterns to be aware of so that you can tweak your program where necessary.

You can also try our free version, which is available to businesses that receive less than 100 orders every month. It's a great option for small companies hoping to boost their ROI and grow a reliable customer base.
If your business is doing more than 100 orders every month, we have other lower cost plans you can check out on our pricing page.

Identifying a suitable loyalty strategy can seem a little confusing at first. But the good news is that your choice is not set in stone, so if you notice that your rewards program isn't producing the results you were hoping for, you can always switch to a different type.
Start off by considering your business model, goals, and customer behavioral patterns. If you notice many repeat purchases, for example, then a point system may work best. However, if you cater to VIPs, then consider a tiered loyalty program.
If you're worried about creating your first campaign, you can rest assured that we are here to help. With Yotpo, you receive a detailed initial consultation. You also get expert help to create and implement successful eCommerce loyalty programs.
Plus, Yotpo’s service model includes an implementation manager who will help you strategize a framework and launch successfully.

Yes, you can. If you are unhappy with an existing service provider and want to experience the many benefits our software solution offers, you can simply migrate with the help of our team Yotpo supports the smooth transfer of customer information, loyalty points, and more to limit downtime.Your customers shouldn’t be impacted!

Making existing customers feel valued is crucial to the success of any business. That's because loyal customers spend more money over time and also refer brands to friends and family, which can boost a company's profitability.
Repeat customers are also more likely to try new products and offer valuable feedback that can be used as social proof to further boost a brand's image.
Acquisition costs continue to increase, while retention efforts are significantly less expensive. You should invest in your existing customers and encourage them to come back and keep spending!

In addition to our loyalty and referral app, you can also take advantage of the following:
1. Yotpo Product Reviews App. This application is designed to help you display social proof on your website. Use it to build trust with the end user.
2. Yotpo Email Marketing & SMS. Attract new customers using email and SMS marketing with this intuitive app.