Best Salesforce Commerce Cloud Agency

Tryzens is an international digital commerce agency whose mission is to accelerate client success and growth across all channels. They leverage expertise, insights, and digital-first principles to deliver compelling experiences that delight and engage customers.

Tryzens Helps Whittard of Chelsea Recreate the In-Store Experience Online

As a premium retailer with ambitious growth plans, Whittard of Chelsea was looking to shift focus to be increasingly digital so they could meet customers on their preferred channels while supporting international trade. They turned to Tryzens, who re-platformed the brand to Salesforce Commerce Cloud to support their expansion while providing the framework they needed to enhance the shopping experience.

With a high-touch product offering, social proof plays a key role in Whittard’s online shopping journey by bringing the in-store experience to life online. Tryzens implemented Yotpo Reviews and Visual UGC to enable Whittard to provide a seamless and immersive experience through highly influential customer photos, authentic reviews, and custom ratings for taste and quality. This has been key to boosting shopper confidence and engagement, resulting in a 48% increase in conversion rate along with strong global growth in new regions.

Whittard of Chelsea is a British chain of shops selling coffee, tea, and related products.

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Tryzens and Yotpo share a strong relationship, partnering to host virtual networking sessions for key clients and prospects and collaborating on marketing initiatives and events to drive engagement. Both teams share a proactive approach to market and work in tandem to seek out new opportunities and align on roadmap items to ensure mutual customers benefit from the full power of Yotpo’s technology.